Frequently Asked Questions
Rooms
Rooms
Almost all rooms have the same amenities. They vary in size and shape.
The Mama rooms are between 150 and 170 square feet.
The Mama Luxe rooms are between 170 and 200 square feet.
The Mama Deluxe rooms are between 200 and 250 square feet.
The Mama Terrace rooms are between 170 and 200 square feet and have a terrace with a seating area.
The Mama Suite is 350 square feet, has a terrace with a seating area as well as a living room with an additional iMac TV.
Breakfast
Breakfast
Breakfast is not included in our rates. Buffet Breakfast is served from 7am to 11am.
Booking Process
Booking direct with Mamashelter.com
Booking on-line with Mamashelter.com is quick, easy and completely secure. To ensure our competitive prices and availability, room rates are displayed at all times and availability is shown in "real-time" direct from our hotel reservation system.
Cancelation Policy
Cancellation Policy
FLEXIBLE RATES
Standard reservations at Internet Rates may be cancelled or amended 48 hours before 12:00pm local time on the due date of your arrival.
BEST AVAILABLE RATES, PACKAGES AND RACK RATES
Saver Rates (best available rates, rack rates, special offers and promotions) may not be cancelled or amended.
Payment
Payment terms
Your payment card WILL be charged for Saver Rates (best available rates, rack rate, special offers and promotions). Saver Rates (pay now) are strictly non-refundable, non changeable and non-transferrable.
Your payment card WILL NOT be charged for standard reservations at our Internet Rates (pay on departure) . Mama Shelter asks for your secure card details in order to guarantee your reservation. FULL PAYMENT IS DUE ON DEPARTURE from the hotel. If you fail to arrive or you cancel your reservation 48 hours before 12:00pm local time on the due date of your arrival, Mama Shelter reserves the right to charge your card for one night's accommodation.
How To Get Here
How to get to Mama Shelter
Located in Paris in the heart of the 20th district, Mama Shelter is conveniently located 16 miles from Charles de Gaulle Airport and 12.5 miles from Orly Airport. Direct connection to the A3 highway.
Metro
Gambetta (Line 3), Porte de Bagnolet (Line 3) and Alexandre Dumas (Line 2)
Bus
Line 501, 76 , 26, 64
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