An ideal stay
Luxury bedding
Free movies
Organic solid amenities
And also free Wi-Fi, safe, desk, smart TV, handy mini fridge, photo booths…
Frequently Asked Questions
QUESTION. WHAT TIME DO I CHECK-IN?
ANSWER. Your room will be ready from 3pm.
QUESTION. WHAT TIME SHOULD I LEAVE THE ROOM?
ANSWER. Departure must be before midday, at the latest.
QUESTION. CAN I ARRIVE EARLIER AND/OR LEAVE THE ROOM LATER THAN THE CHECK-OUT TIME?
ANSWER. Late check-out is based on availability and the decision of the acting supervisor. If granted, late check out can be offered for vacating the room by 2pm at an additional charge of €19. Depending on our availability, it may sometimes be possible to check-in before 3pm. Please let us know the desired arrival time as a comment when you make your reservation and we will do our best to accommodate you.
QUESTION. CAN I WASH MY CLOTHES?
ANSWER. Mama offers a laundry and dry cleaning service. You will find all the necessary information in your room. However, due to the current situation, we cannot provide this service for health and safety reasons. Reception will direct you to the closest launderette. We apologize for the inconvenience and thank you for your understanding.
QUESTION. DO YOU ACCEPT PETS?
ANSWER. Yes, if they are small and domesticated. Mama loves a furry friend and dogs are welcome on leads on the hotel ground floor! Small dogs up to 12 kg are welcome and Mama charges a £25 cleaning charge per pet per 7 days of stay with a Pet Promise Waiver signed at check in. Mama provides a towel and food bowl for your pooch pal and requests your best friend is not left alone in your room. Rooms for pets are allocated on the ground and first floors.
QUESTION. IS THERE A HAIRDRYER IN THE ROOM?
ANSWER. Mama likes it wild, but for those who prefer to be coiffed, there's a hair dryer in each of our rooms.