Sleep
Mama
Mama knows better than anyone that visiting the City of a Thousand Colors is not a restful trip. Between hills, gardens and museums , you deserve to rest peacefully in her 130 cozy rooms designed by Mama’s design studio .
An ideal stay
Luxury bedding
Free movies
Organic solid amenities
A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.
Frequently Asked Questions
QUESTION. Is there a rooftop terrace at the Mama Shelter Lisboa hotel ?
ANSWER.
Fermé ! | Le Rooftop est fermé pour la saison d'hiver.
For group reservations please contact joana.pinheiro@mamashelter.com or diogo.horta@mamashelter.com
QUESTION. Is there a restaurant in Mama Shelter Lisboa hotel ?
ANSWER.
Definitely, Mama Shelter Lisbon has a restaurant:
• Restaurant Mama Lisboa Restaurant:
• Mediterranean, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Lunch: from 12:00 to 15:00.
• Dinner: from 19:00 to 23:00.
• Price range: $$
Restaurant Mama Lisboa Restaurant menu
• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 160 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
QUESTION. How can I provide feedback about my stay at the hotel Mama Shelter Lisboa?
ANSWER.
To submit your feedback, please send an email to: lisboa@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
QUESTION. Does Mama Shelter Lisboa hotel offer brunch?
ANSWER.
Our brunch is available every Sunday from 12:00 to 4:00 p.m.
Sundays buffet service for 35 EUR per person. Children until 11 years is 15 EUR.
* Prices may vary according to special events in Mama's calendar
QUESTION. Can I book a table in the restaurant of the Mama Shelter Lisboa hotel?
ANSWER. • Mama Lisboa Restaurant:For more information about restaurant reservation, click HERE.
QUESTION. How to apply for a job or internship at Mama Shelter Lisboa hotel ?
ANSWER.
For any job or internship application, please visit here .
For any additional request please contact the Human Resources Department
E-mail: resa1@mamashelter.com
QUESTION. What time is the check out at Mama Shelter Lisboa hotel ?
ANSWER.
Regular check-out is until 12:00.
It is possible to request a late check-out until 16:00.
The price is 60 EUR per room.
QUESTION. What are the payment methods accepted at Mama Shelter Lisboa hotel ?
ANSWER.
Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.
We accept the following payment methods:
• MasterCard
• American Express
• Visa
• Maestro
We accept cash payments at the front desk.
All means of payment not listed above are considered unacceptable.
• You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.
• A mandatory deposit of 50 EUR per day will be collected at Check-in.
• Security deposits are not refundable in case of cancellation
• We do not accept installment payments.
• We do not accept payments made for someone else.
QUESTION. How many rooms are there at Mama Shelter Lisboa hotel ?
ANSWER.
We have 130 rooms.
• 41 Small Mama Double of 17 m² with a capacity of up to 2 guest(s).
• 67 Medium Mama Double from 17 to 19 m² with a capacity of up to 2 guest(s).
• 16 Medium Mama Twin from 19 to 20 m² with a capacity of up to 2 guest(s).
• 4 Large Mama Double from 25 to 29 m² with a capacity of up to 3 guest(s).
• 2 Medium Mama with Terrace of 17 m² with a capacity of up to 2 guest(s).
• Main amenities: TV, air conditionner, non smoking.
QUESTION. May we leave our luggage before check in, at Mama Shelter Lisboa hotel ?
ANSWER. Secure luggage storage is available for all our guests for free before check-in and after check-out.