Mama’s got it all going on!
Luxury bedding, rooftop drinks, relaxed and generous dining, free movies and fun-loving staff in vibrant settings. Mama Shelter’s hotels span seven countries and thirteen lively cities – from Los Angeles to London , Belgrade to Paris
. Great cocktail menus. Homemade food
. DJ sets. Smiling staff
. All ages welcome. So come to Mama!
Find my Mama
Frequently Asked Questions
QUESTION. How to apply for a job or internship at Mama Shelter ?
ANSWER. For any job or internship application, please visit: here
QUESTION. Does Mama Shelter have special offers, gift boxes or vouchers?
ANSWER. Which hotel or city is your question about?
QUESTION. What time is the check in at Mama Shelter ?
ANSWER.
You are able to check in after 15:00.
We do not offer an early check-in.
QUESTION. What is the cancellation policy for Mama Shelter ?
ANSWER.
Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.
QUESTION. Are pets (dogs and cats...) allowed at Mama Shelter ?
ANSWER. Which hotel or city is your question about?
QUESTION. Do you accept kids at Mama Shelter ?
ANSWER. Which hotel or city is your question about?
QUESTION. Is the reception at hotel Mama Shelter open 24/7?
ANSWER. The front desk is open 24/7
QUESTION. Does Mama Shelter have a reward & loyalty program ?
ANSWER. Firstly, there is Dis-loyalty, which is a membership subscription that gives instant access to great discounts for everyone from the moment they sign up: here In addition to this, Mama is also part of Accor Live Limitless (ALL), a free loyalty programme based on earning benefits through earned points.
QUESTION. Why is it better to book direct at Mama Shelter ?
ANSWER.
These are the advantages of booking direct with us:
• Best rate guarantee
QUESTION. May we leave our luggage before check in, at Mama Shelter ?
ANSWER. Secure luggage storage is available for all our guests for free before check-in and after check-out.
Mama Shelter x Dis-loyalty
Mama Shelter has joined Dis-loyalty – a new travel and food membership that has just launched with bigger discounts for going somewhere new, so you can see more places, do more things, and be more interesting. Join today for up to 50% off hotel stays, 10% off food and drink, and a free coffee every day.