Mama can’t get enough of this up-and-coming Balkan city, so we’ve settled in the heart on one of the capital’s iconic pedestrian streets.
This town is ripe for exploration, from the fashionable café-lined 
streets of the historic center 
, to the utilitarian neighborhoods of the communist era. Plus, our generous rooftop terrace 
offers city-wide views. Please find your way to the 4th floor of the Shopping mall, Mama is waiting for you!
Restaurant : +381 11 3333 011
Safety measures
Mama wants to share with you the measures being taken to fight the health crisis.
Stay
125 vibrant, colorful rooms 
designed by Jalil Amor in sizes ranging from M to XXL. Each is soundproofed so that guests can rest easy in the midst of the city’s bustle. Free Wi-Fi, endless movies 
on tap and own-brand, organic toiletries 
are standard.
Need to relieve the pressure?
Mama has its own Gym, a 48 m² well equipped space with an amazing view 
over Beograd: 2 strip running, stepper, weights… all you need is here 
!
Restaurant, Bar & Rooftop
Mama hasn’t forgotten that Belgrade is a southern city. So when it comes to cuisine, she pampers you Italian-style, with wood-fired pizzas 
and sharing dishes 
, made to enjoy on our airy rooftop or in the restaurant. Set your clocks to Spanish time because Serbs, like Latinos 
, enjoy a later lunch and dinner.
Meet
Trendy travelers and savvy Serbs all meet here to set the world – or at least Europe – to rights. Mama Belgrade is a hit with even the hardest-working 
business people who come here to get creative over relaxed lunches and dinners
. And when work is done, Mama’s cozy sleeping quarters beckon…
Events at Mama
Frequently Asked Questions
QUESTION. WHO IS MAMA?
ANSWER.
Mama Shelter is a collection of lively, unique and quirky places around the world, welcoming to all. It already boasts 2030 rooms, 14 restaurants and 1170 employees in 13 cities and 8 countries!
Created by the Trigano family, Mama Shelter aims to settle in the very heart of the cities it falls in love with and offers its customers and partners the benefit of its expertise in both the hospitality and food industry.
More than just rooms or restaurants, Mama Shelter is dynamic and vibrant - a true urban refuge that is not only beautiful and modern, but also popular, friendly and sexy. Curl up on our sofas and savor our homemade dishes, enjoy a drink and unwind, you can rest easy... Mama takes care of everything!
QUESTION. WHAT MEASURES HAVE BEEN TAKEN AS REGARDS COVID-19?
ANSWER. Our Mamas have been awarded the ALL SAFE Label to ensure you the highest health measures and security. Also, a Covid-19 specialist has been appointed in each of our Mamas to ensure that the business is fully compliant with the current measures and regulations. Find out all our measures here: https://mamashelter.com/covid-19/
QUESTION. IN CASE OF CANCELLATION DUE TO COVID-19, ARE MODIFICATIONS OR CANCELLATIONS FLEXIBLE?
ANSWER. You can change or cancel your reservation up to 3 days before your arrival, before 12 noon local time. Any late cancellation or withdrawal will oblige you to pay a cancellation fee equivalent to one night's accommodation. Available until 30/09/2021.
QUESTION. WHEN IS YOUR FRONT DESK OPEN?
ANSWER. Our front desks are open 24/7.
QUESTION. HOW DO I CANCEL OR MODIFY MY RESERVATION?
ANSWER.
It's very simple, all you need is your reservation number indicated in your confirmation email and to click here: https://secure.accor.com/store/index.html#/en/bookings/home?origin=accor
FLEXIBLE RATES
Standard reservations at Flexible Rates may be cancelled or amended 48 hours before 12:00pm local time on the due date of your arrival.
BEST AVAILABLE RATES, PACKAGES AND RACK RATES
Saver Rates (best available rates, rack rates, special offers and promotions) may not be cancelled or amended.
