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Mama

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Cool interiors by designers Dion & Arles means lively, eclectic bedroom schemes mamamojiwith an emphasis on both practicality and comfort. As always, Mama provides luxury linen sheets mamamoji, free movies mamamoji and in-house organic solid amenities mamamoji. What’s not to like?

    • medium room with mounted TV and wooden desk
    • medium room with mounted TV and wooden desk
    • medium room with king-size bed
    Medium Mama

    Want to relax and let your imagination run free in a haven of tranquility? The Medium Mama is made for you. Enjoy 20 m² of bliss with all that’s necessary for a great stay, including a king-size bed. Sleeps up to 2 guests.

    20 m²
    2 people
    King size bed (180x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Movie night

    Movie night and more if we get on

    From €119
    • large bedroom with king-size bed and terrace
    • large bedroom with king-size bed and terrace
    • large bedroom with king-size bed and terrace
    Large Mama

    Welcome to the Large Mama. Set your bags down, unwind and enjoy the moment – Mama has taken care of everything. There’s a spacious 25 – 26 m² designed for your comfort. This range includes a multitude of flexible options, from a king-size double to handy twin beds and rooms with a generous terrace – perfect for stargazing. Suits up to 2 guests.

    26 m²
    2 people
    King size bed (180x200cm) or 2 single beds (90x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Park & Stay

    Let Mama take care of you and your car

    From €112
    • XXL room with king-size bed, couch, desk and armchair
    • couch and fireplace
    • queen-size bed and terrace
    • couch and hallway
    • ping-pong table on terrace and outside view
    • sunchairs on terrace and view on the city
    • bathroom with shower
    XXL Mama

    The XXL Mama has been designed to give you an unforgettable Mama Shelter experience. Kick back in super-spacious surroundings, whether you choose to enjoy time alone, with your other half, friends or family. Mama has stocked up on all the necessary comforts and plenty of flexible configurations that include separate sitting rooms and a variety of generous sleeping arrangements. There’s even a two bedroom apartment option with terrace. Suits up to 6.

    From 37 to 49 m²
    From 2 to 6 people
    King size bed (180x200cm) or King size-bed + sofa bed (140x200cm) or 2 Queen size beds (160x200cm) + sofa bed in some rooms only
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Mama Deal

    It's time to treat yourself!

4.5
Excellent
From 2473 reviews
by TrustYou by TrustYou

Clients reviews

  • 1/5

    Dirt

    “I am shocked. After so many years of coming to this hotel, I see live how things have gone bad. The cleaning staff is clearly not doing what they should. I asked for the sofa bed to be prepared, but it wasn't done. When we opened the sofa bed, we found items from a previous stay inside the sofa bed, including dirty towels. There was black mold on the shower head, and in the bathtub, we found someone else's hair. I don't know what is happening, but this is not okay.”

    Marko M. - 03/10/2024

  • 0.5/5

    The Worst Accor hotel I have ever stayed

    “Where do I start ? Check in began with a lie ! I have asked if there was a chance to get upgrade as a Accor gold member, a trainee receptionist asked her colleague if that's possible and her college spoke in her local language " just tell him it's upgraded" my partner knew the language. We initially thought it was actually upgraded but when we entered the room, room was filthy let alone upgrade. Then I called the reception to ask if there was a chance to move the room, they said they would call me back in 10 mins ! Waited two hours never received the call back. Headed down to reception only to be told there was no room left. I have also mentioned my partner booked this place for my birthday ! And it was my birthday - staff took no interest in acknowledging the fact it was my birthday ! Requested amenities and was sent a bottle of un-drinkable juice ! The iron was filthy ruined my two shirts! The carpet had red stains everywhere. Nikola was the only person who tried to make it a bit better but that was just not enough and it was not within his control I guess ! The upper management is hopeless . I would like to get refund for my entire stay if you want to rectify the issue I have suffered. CUSTOMER SERVICE AT ITS WORST !!!”

    Babu B. - 01/10/2024

  • 5/5

    Excellent service in a very nice hotel

    “Whomever we spoke to in the hotel was super nice and friendly, and fulfilled every wish we had. A really great experience in Belgrad!”

    Jozo L. - 30/09/2024

  • 1.5/5

    Below average service and room, good location

    “Location and rooftop restaurant is good, but that’s about it. No one serviced the room the entire stay even with repeated asks and the room comes with nothing. No water, no conditioner and 1 bar of soap. Very sad”

    Troy - 29/09/2024

  • 2.5/5

    nice Spirit but...

    “customer experience was poor...staff seems not to know”

    R. - 26/09/2024

  • 5/5

    Excellent locatrion, breathtaking views! & fun place :-)

    “Arrived late in the night due to plane delay, checked in by Verica who gave me the best room, with views over New Belgrade and Kalemegdan.”

    Florian - 22/09/2024

  • 3.5/5

    so so

    “Reception, breakfast, staff in the restaurant were all very good. Unfortunately, the room service was somewhat weak this time, totally unexpected after my previous stays. E.g. Bedsheets were not changed for 11 nights, also one evening at about 1900 the room wasn't serviced at all. Not quite what you would expect for a fairly high price.”

    Rotsch - 16/09/2024

  • 5/5

    Excellent Stay

    “We stayed at Mama Shelter for 2 nights The hotel is very chic, hip, upscale and located in an excellent location in Belgrade. Easy walking distance to shopping and dining. The hotel has an excellent breakfast too. All of the staff were cheerful and super helpful. Very special shout out to Alexander.”

    M A. - 16/09/2024

  • 2.5/5

    Great location

    “I askede for a dental kit and they charged me 18 Euros for it... Usually hotels at this caliber provide free of charge dental kit.. You need to put more people during the breakfast... We asked for a coffee, it didn't come for a long time and required reminders... You need to highlight that omlettes are available on demand. I don't like peeling fruits, oranges etc with a knife 20 mins after I woke up... I would rather get it ready and delivered to my table. I think I will go for a Marriot hotel next time for this room rate...”

    Savas - 09/09/2024

  • 5/5

    Perfect location!

    “Great location, the roof top patio is amazing! The rooms were beautiful! Absolutely great service - would definitely stay here again”

    Kristen - 09/09/2024

See all reviews

An ideal stay

ms-mama-paris-west-luxury-bedding-sheets

Luxury bedding

Free movies

Organic solid amenities

A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.

Psssst

Mama has some good deals in store for you!

See our offers

Frequently Asked Questions

QUESTION. Is there a restaurant in Mama Shelter Belgrade hotel ?

ANSWER. Definitely, Mama Shelter Belgrade has a restaurant:


• Restaurant Mama Restaurant:
 • Contemporary, Casual Dining
 • Open 7/7.
 • Open all year.
• Opening times:
 • from 06:30 to 00:00.
 • Price range: $$

Restaurant Mama Restaurant menu
Restaurant Mama Restaurant drink list
Restaurant Mama Restaurant kids menu
Restaurant Mama Restaurant website

• Open for hotel residents and visitors.
• Lunch boxes are not available.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
 • Kids menu (link)
 • High chairs
• Dress code:
• Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.

QUESTION. Does Mama Shelter Belgrade hotel provide meeting rooms?

ANSWER. Mama Shelter Belgrade has 5 Ateliers with maximum capacity of 90 seats in theater style. Size from 23m2 up to 93m2. More info: here For inquiries please ask me.

QUESTION. How can I provide feedback about my stay at the hotel Mama Shelter Belgrade?

ANSWER. To submit your feedback, please send an email to: reception.belgrade@mamashelter.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

QUESTION. Is there a parking at Mama Shelter Belgrade hotel ?

ANSWER. We offer a secure parking space at a rate of 30 EUR/day.
(Max vehicle height accepted: 220 CM).
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.
Unfortunately we do not have a valet parking service.

Electric cars:
Unfortunately we do not have an electric vehicle charging station.
The closest electric vehicle charging station is located at:
• Tesla Destination Charger, Studentski trg 9, Beograd, Serbia
• The distance is 1.6 km from the property
Directions

Bike parking:
We have a bike parking area.

QUESTION. Can I book a table in the restaurant of the Mama Shelter Belgrade hotel?

ANSWER. • Mama Restaurant:
For more information about restaurant reservation, click HERE.

QUESTION. Does Mama Shelter Belgrade hotel offer brunch?

ANSWER. Mama Shelter Belgrade restaurant offers a brunch only on Sunday from 12:00 PM to 5:00 PM.
The price is 26 EUR per adult, 50% discount for kids from 4 to 12 years old, free of charge for kids up to 4 years old.
Menu: here

QUESTION. Is there a rooftop terrace at the Mama Shelter Belgrade hotel ?

ANSWER. We have a rooftop where you can enjoy the view. It is open all year long daily from 07:00 to 00:00
Open for guests and visitors.
For more details about the rooftop, please check this link here

QUESTION. How many rooms are there at Mama Shelter Belgrade hotel ?

ANSWER. We have 125 rooms.

• 15 Medium Mama from 18 to 21 m² with a capacity of up to 2 guest(s).
• 77 Large Mama from 22 to 30 m² with a capacity of up to 2 guest(s).
• 7 XXL Mama from 43 to 47 m² with a capacity of up to 3 guest(s).
• 5 XXL Mama Double Queen Terrace from 48 to 49 m² with a capacity of up to 6 guest(s).
• 1 XXL Mama Two Bedroom Terrace of 46 m² with a capacity of up to 5 guest(s).
• 20 Large Mama Twin from 22 to 25 m² with a capacity of up to 2 guest(s).
• Main amenities: mini bar, TV, air conditionner, non smoking.

QUESTION. What time is the check out at Mama Shelter Belgrade hotel ?

ANSWER. Regular check-out is until 12:00.
It is possible to request a late check-out until 14:00.
The price is 30 EUR per room.

QUESTION. How to apply for a job or internship at Mama Shelter Belgrade hotel ?

ANSWER. For any job or internship application, please visit here .
For any additional request please contact the Human Resources Department

E-mail: resa1@mamashelter.com

See the FAQ