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You have a question ? We are here to answer you

Is there a restaurant in Mama Shelter Belgrade ?

Definitely, Mama Shelter Belgrade has a restaurant:

• Restaurant Mama Restaurant:
- Contemporary, Casual Dining
- Open 7/7.
- Open all year.

• Opening times:
- from 06:30 to 00:00.
- price range: $$
Restaurant Mama Restaurant menu

Restaurant Mama Restaurant drink list

Restaurant Mama Restaurant kids menu

Restaurant Mama Restaurant website


Is it possible to purchase a prepaid voucher at Mama Shelter Belgrade?

We are able to offer you various special offers.
To have a look at our special offers, click HERE.

Is there a parking at Mama Shelter Belgrade ?

We offer a secure parking space at a rate of 30 EUR/day.
(Max vehicle height accepted: 220 CM).
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.

What is the price of an airport transfer to/from Mama Shelter Belgrade ?

Mama offers safe transport from and to the Airport at a price of 35 EUR one way for up to three persons in the vehicle. For any other destination, please contact us at: reception.belgrade@mamashelter.com

Is there a bar at Mama Shelter Belgrade?

Take a look at our bar details below

Mama Bar:
- Live entertainment
- Smoking not allowed/ Wheelchair not accessible
- Open 7/7
- Access: Open to public
- Pets are not accepted
• No dress code is required
- Free services: TV and Sports broadcast
- See our drink list here
- Click here for more details

Is there a rooftop terrace at the Mama Shelter Belgrade?

We have a rooftop where you can enjoy the view. It is open all year long daily from 07:00 to 00:00
For more details about the rooftop, please check this link here

Is it possible to organize events at Mama Shelter Belgrade?

We'd love to host your event! Thanks a lot for thinking of us!

We have event rooms fully equipped for events.

What are the hygiene and cleaning measures at Mama Shelter Belgrade ?

There are no restrictions on entering the Republic of Serbia.
The recommendation to wear masks indoors remains in force, while wearing masks in health facilities is mandatory.
Our Mama has been awarded the ALL SAFE label.

For more info, click HERE .

What is the breakfast menu at Mama Shelter Belgrade ?

We offer American, English, continental, French breakfast.
See menu items below:
. Breads & cakes: baguette, toasts, brown bread, pancakes, bagels.
. Eggs: boiled eggs, fried eggs, omelettes, scrambled eggs.
. Cereals: granola, porridge, cereals.
. Fruits & vegetables: fresh fruits, salad, baked beans.
. Dairy: butter, cheese, whole milk, skimmed milk, yogurts.
. Meat & fish: bacon, cold meats, sausages.
. Drinks: american coffee, cappuccino, coffee, espresso, fresh fruit juice, fruit juice, hot chocolate.
. Others: honey, jams.

What is the cancellation policy for Mama Shelter Belgrade ?

Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.

What is the amount of the city tax at Mama Shelter Belgrade?

The city tax is 1.4 EUR per person per day and is not included in the price of the room.

Does Mama Shelter Belgrade have 24/7 reception?

The front desk is open 24/7

What time is breakfast at Mama Shelter Belgrade ?

Breakfast is served daily from 06:30 to 10:30.
The breakfast is served in Mama Restaurant.

We cannot serve breakfast in room.

What time is the check out at Mama Shelter Belgrade ?

Regular check-out is until 12:00

Although, It is possible to request a late check-out until 14:00.
The price is 30EUR per room.

Late check-outs must be requested directly at the front desk and are subject to availability

Does Mama Shelter Belgrade provide shuttle services to and from airports?

We do not offer shuttle services.

Where exactly is Mama Shelter Belgrade situated ?

Here is the address of the hotel
Kneza Mihaila 54a, Beograd 11000, Serbia.
Click on DETAILS to see it on the map

What is the price of breakfast at Mama Shelter Belgrade ?

Breakfast is open to guests and visitors:

• Price per adult: 18 EUR

• Price for kids (under 12) : 10 EUR
You can add breakfast to your stay at any time, just notify the front desk.
If you are not a guest, you’re welcome to join us too. Just let the staff know upon arrival and enjoy the buffet !

What time is the check in at Mama Shelter Belgrade ?

You are able to check-in at our hotel after 15:00.
We are not able to offer early check-ins.

Are rooms in Mama Shelter Belgrade equipped with a mini bar?

All of our rooms are equipped with a minibar consisting of:

• Coca-Cola 0,33l

• Coca-Cola Zero 0,33l

• Schweppes 0,33l

• Orange Juice 0,2l

• Water 0,5l

• Sparkling water 0,5l

• Beer 0,33l

• Rakija Kraljica 0,03l

Which language does the staff speaks at Mama Shelter Belgrade ?

Our team speaks English, French, Greek, Russian, Serbian and Spanish.

Is there a swimming pool at Mama Shelter Belgrade ?

We don't have a swimming pool

How can we get to Mama Shelter Belgrade from the closest airport or train station ?

From Belgrade International Airport, Nikola Tesla, take Bus line 72 to Zeleni Venac (around 45 minutes). From Zeleni Venac, Mama is 10 minutes walking distance. Cost: 150 RSD / 1,3 EUR. By taxi it takes around 30 minutes. Cost: 2400 RSD/ 20 EUR.
From Belgrade Centre railway station take taxi (around 15 minutes). Cost: 1000 RSD/8,5 EUR

How many rooms are there at Mama Shelter Belgrade ?

The hotel has 125 rooms.


• 15 Medium Mama room(s) from 18 to 21 M² with a capacity of up to 2 guests.

• 77 Large Mama room(s) from 22 to 30 M² with a capacity of up to 2 guests.

• 7 XXL Mama room(s) from 43 to 47 M² with a capacity of up to 3 guests.

• 5 XXL Mama Double Queen Terrace room(s) from 48 to 49 M² with a capacity of up to 6 guests.

• 1 XXL Mama Two Bedroom Terrace room(s) of 46 M² with a capacity of up to 5 guests.

• 20 Large Mama Twin room(s) from 22 to 25 M² with a capacity of up to 2 guests.

• Main amenities: mini bar, TV, air conditionner, non smoking.

Are pets (dogs and cats...) allowed at Mama Shelter Belgrade ?

We are pet friendly and your best friend is welcome with a couple of conditions:

• 25 Euros/pet/day

• 12 kg maximum weight

• Domesticated pets

Are there any gym facilities at Mama Shelter Belgrade ?

Our gym is open daily from 06:00 to 23:00.
The gym is equipped with Treadmill, Free weights and Cable Pulley Machines.

What are the activities at or close to Mama Shelter Belgrade ?

Our hotel provides a tourist pass

Have a look at our suggestions of things to do in the city here

Please contact the front desk for further information

May we leave our luggage before check in, at Mama Shelter Belgrade ?

Secure luggage storage is available for all our guests for free before check-in and after check-out.

What is supplied in the bathrooms at Mama Shelter Belgrade ?

All of our bathrooms are equipped with:
Hair dryer, towels, soap, shower gel, shampoo, hair conditioner, cotton swabs and shower cap
Upon request:
For free:
Bathrobe and bedroom slippers
Not available:
Toothbrush, toothpaste, hairbrush, magnifying mirror, bidet, beach towels and swimming pool towels

Does the Mama Shelter Belgrade equipped with a shower, bathtub or jacuzzi?

All rooms have a shower.

Is Mama Shelter Belgrade fully accessible for wheelchairs ?

Yes, our hotel is wheelchair friendly.
Our accessible rooms are equipped with roll-in showers.
At the end of the reservation form there will be a “special request” box make sure to mention that you need an accessible room and we will take care of the rest.

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