Mandatory regulations in France: more details about the sanitary pass here!
With its reputation as wine capital, curving river quays and a never-ending sense of energy, Bordeaux is Mama’s dream destination.
Located in the historic center, our urban-chic place, once a former gasworks headquarters, warms and loosens like a glass of deep red 
. Come enjoy the city from our enviable rooftop 
.
Safety measures
Mama wants to share with you the measures being taken to fight the health crisis.
Stay
All 97 minimalist rooms have been fitted out tastefully, combined with Mama’s trademark illuminated headboards, graphic patterns and 5* bedlinen 
. Ranging in size from S to XXL, each cocooning room features large screens, free Wi-Fi 
and movie streaming, a mini fridge and organic toiletries 
.
Restaurant, Bar & Rooftop
A giant island bar 
, a rooftop for sunny days, convivial round tables: this is the magnetic setting for drinking and dining in Mama’s den. Menus feature local favorites 
and signature dishes, from French Macaroni to Mama’s Big Baba 
.
Meet
If you have to work, Mama says: “do it in style!”. Our Bordeaux Ateliers 
(meeting spaces) feature city views or a private terrace, airy interiors and full tech 
support, from LED screens to video booths. And you’ll find rest and rejuvenation too, thanks to Mama’s moreish menus and cozy bedrooms .
Frequently Asked Questions
QUESTION. WHO IS MAMA?
ANSWER.
Mama Shelter is a collection of lively, unique and quirky places around the world, welcoming to all. It already boasts 2030 rooms, 14 restaurants and 1170 employees in 13 cities and 8 countries!
Created by the Trigano family, Mama Shelter aims to settle in the very heart of the cities it falls in love with and offers its customers and partners the benefit of its expertise in both the hospitality and food industry.
More than just rooms or restaurants, Mama Shelter is dynamic and vibrant - a true urban refuge that is not only beautiful and modern, but also popular, friendly and sexy. Curl up on our sofas and savor our homemade dishes, enjoy a drink and unwind, you can rest easy... Mama takes care of everything!
QUESTION. WHAT MEASURES HAVE BEEN TAKEN AS REGARDS COVID-19?
ANSWER. Our Mamas have been awarded the ALL SAFE Label to ensure you the highest health measures and security. Also, a Covid-19 specialist has been appointed in each of our Mamas to ensure that the business is fully compliant with the current measures and regulations. Find out all our measures here: https://mamashelter.com/covid-19/
QUESTION. IN CASE OF CANCELLATION DUE TO COVID-19, ARE MODIFICATIONS OR CANCELLATIONS FLEXIBLE?
ANSWER. You can change or cancel your reservation up to 3 days before your arrival, before 12 noon local time. Any late cancellation or withdrawal will oblige you to pay a cancellation fee equivalent to one night's accommodation. Available until 30/09/2021.
QUESTION. WHEN IS YOUR FRONT DESK OPEN?
ANSWER. Our front desks are open 24/7.
QUESTION. HOW DO I GET TO MAMA SHELTER?
ANSWER.
Find Mama Shelter Bordeaux at the address: 19, RUE POQUELIN MOLIERE 33000 BORDEAUX FRANCE
From Bordeaux's Airport:
By car: about 30 min
By public transportation: about 50 min
- Line 1 to Gambetta Mériadeck
From Bordeaux Saint-Jean train station:
By car: about 15 min
By public transportation: about 20 min
- Tram line C to Place de la Bourse
