Sleep
Mama
At Mama Bordeaux, the stylish rooms have everything you need to enjoy a peaceful haven right in the heart of the city 
. A super-comfy 5* bed, a large TV with a wide selection of free movies… In the bathroom, you’ll find a range of organic amenities to take care of yourself , because Mama thinks of everything.
-
Small Mama
Mama likes to keep it simple and our Small Mama Double is compact but beautiful and fully equipped (27″ screen with TV, Airplay, Skype, free Wi-Fi, mini fridge). It even has a desk where you can work. Relax, knowing that Mama’s taking good care of you. Sleeps up to 2.
From 15 to 17 m²
2 people
Queen size bed (160x200cm)
Free movies (including X-rated)
Organic amenities
-
-
Medium Mama
Mama says let yourself go! The Medium Mama is for those who need some space to think, dream or let loose. 17 to 21 m² of chic comfort will get you in the mood, while all the features (27″ screen with TV, radio, Airplay, Skype, Wi-Fi, mini fridge) will ensure you’re entertained. Oh, there’s also an office if you decide you need to get a bit serious. Available as a twin or with a generous double. Sleeps up to 2.
Medium Mama Double: enjoy 17 to 21 sqm (182 sq ft) with a queen-size bed (160×200cm), 100% cotton satin sheets and a connected TV with free movies. Max. 2 people (no baby crib, no extra bed).
Medium Mama Twin: enjoy 17 to 21 sqm (182 sq ft) with twin beds (90×200cm), 100% cotton satin sheets and a connected TV with free movies. Max. 2 people (no baby crib, no extra bed).From 17 to 21 m²
2 people
Queen size bed (160x200cm) or 2 twin beds (90x200cm)
Free movies (including X-rated)
Organic amenities
-
-
Large Mama
Mama says you’re special and you deserve this! 21 to 27 m² of space to have fun in, complete with high ceilings and all the amenities you need, including smart tech, a double bed complete with luxury linen and a desk. The most: accessible rooms are available on request. Sleeps up to 2.
Large Mama Double: Enjoy a 226 sq ft space with a queen size bed 160x200cm, 100% cotton satin sheets, a connected TV with free movies. Maximum 2 people (baby crib on request, no extra bed).
Large Mama Double Accessible: enjoy a 21 to 27 m² space with a queen-size bed, an accessible room, 100% cotton satin sheets and smart TV with free movies. Maximum 2 people (baby crib on request, no extra bed).
From 21 to 27 m²
2 people
Queen size bed (160x200cm)
Free movies (including X-rated)
Organic amenities
-
-
XL Mama
Welcome to the one and only XL Mama! 27-36 m² complete with dreamy high ceilings. Do pretty much whatever you want (Mama doesn’t judge). It goes without saying there’s everything you need, plus plenty of flexible configurations, including a triple single bed set up, or a double bed and handy fold down sofa. Sleeps up to 3.
XL Mama Double: enjoy a 290 sq ft space with a queen size bed 160x200cm + convertible sofa bed 100x190cm, 100% cotton satin sheet, a connected TV with free movies. Maximum 3 people (baby crib on request, no extra bed).
XL Mama Triple: enjoy a 312 sq ft space with 3 single beds 90x200cm, 100% cotton satin sheets, a connected TV with free movies. Maximum 3 people (baby crib on request, no extra bed).
From 27 to 36 m²
3 people
Queen size bed (160x200cm) + convertible sofa (100x190cm) or 3 twin beds (90x200cm)
Free movies (including X-rated)
Organic amenities
-
-
XXL Mama
Mama loves families and has a heart big enough to welcome them all, super-comfortably. The XXL Mama Family is made for those who need to both keep an eye on the children and have a little privacy. Mama likes to go LARGE! That includes interconnecting rooms, 5* linens, and all the smart tech you could need. Sleeps up to 5.
2 bedrooms (XL Mama + Medium Mama)
5 people
2 Queen size beds (160x200cm) + convertible sofa (100x190cm)
Free movies (including X-rated)
Organic amenities
-
From 15 to 17 m²
2 people
Queen size bed (160x200cm)
Free movies (including X-rated)
Organic amenities
An ideal stay
Luxury bedding
Free movies
Organic amenities
A 5-star bedding, soft and cosy for a restful night’s sleep. Thoughtfully selected toiletries provide comfort for your skin. Enjoy a wide selection of complimentary movies on large screens, including X-rated films.
Frequently Asked Questions
ANSWER.
To reach the hotel staff, please find the details for each department below:
Reception
Email: reception.bordeaux@mamashelter.com
Phone: +33 5 57 30 45 45
Toll-Free #: Not available
SMS: Not available
Reservation
Email: bordeaux@mamashelter.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Events
Email: events.bordeaux@mamashelter.com
Phone: +33 5 57 30 45 25
Toll-Free #: Not available
SMS: Not available
Restaurant
Email: bordeaux@mamashelter.com
Phone: +33 5 57 30 45 45
Toll-Free #: Not available
SMS: Not available
ANSWER.
Definitely, Mama Shelter Bordeaux has a restaurant:
Restaurant Mama Bordeaux:
• French, Family style
• Open 7/7.
• Open all year.
• Opening times:
• Thu: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 00:00.
• Fri: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 00:00.
• Sat: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 00:00.
• Sun: Lunch: from 12:30 to 16:00.Dinner: from 19:00 to 23:00.
• Mon: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 23:00.
• Wed: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 23:00.
• Tue: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 23:00.
• Price range: $$
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 180 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
Restaurant Mama Bordeaux website
ANSWER. We have a rooftop where you can enjoy the view
ANSWER.
Parking services:
We do have parking.
Parking is available for guests and non-guests.
Parking cannot be booked in advance.
Parking Rates:
Standard parking price for guests:
• Parking price for all vehicles: 24 EUR/day
Unfortunately we do not have a valet parking service.
Parking location and access:
The parking is open from to .
In-and-out privileges:
Billing stops when you exit. It restarts upon return.
it is not possible to access the parking area before check-in.
It is not possible to use the parking after check-out.
Parking description:
Max headroom: 210 cm.
The parking area is covered.
Our parking is not accessible to persons with disabilities.
The parking is secured.
The parking is not equipped with CCTV cameras.
Accepted vehicles:
Accepted vehicle types: Bike, Minivan, Mobility scooter, Motorbike, Sedan, SUV.
We are not able to accept the following vehicles: Bus, Caravan, Gas vehicle, Pick-up, RV, Trailer, Truck.
We have bike parking facilities.
Bike parking is secured.
Bike parking location: located at the main parking area.
Bike parking is available for free.
Our parking is not equipped with bike maintenance tools.
Bikes cannot be stored in your room.
ANSWER.
To reserve a parking space, please send an email to: reception.bordeaux@mamashelter.com with the following information:
• Parking start date
• Parking start time
• Parking end date
• Parking end time
• Vehicle type
• Phone number
• Email address
ANSWER.
To submit your feedback, please send an email to: reception.bordeaux@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER. Rooftop closed for renovations, scheduled to reopen in spring.
ANSWER.
To modify your stay:
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: bordeaux@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.
If a modification fee applies, we will let you know before processing your request.
To extend your stay:
Please send an email to: bordeaux@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address
To add guest(s) to your booking:
Please send an email to: bordeaux@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number
If a modification fee applies, we will let you know before processing your request.
ANSWER.
• Mama Bordeaux:
For more information about restaurant reservation, click HERE.
ANSWER.
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: bordeaux@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.
Price:
Leave time at: