Mandatory regulations in France: more details about the sanitary pass here!
One thing is sure, Mama knows how to look after you. There’s a choice of contemporary, design-led rooms 
to perfectly suit your needs, whether you are taking a solo break, travelling with the family or hanging out with friends 
. Bordeaux’s 97 rooms are kitted out for the perfect night’s sleep, from 5* bedlinen 
to smart screens.
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Small Mama
Mama likes to keep it simple and our Small Mama Double is compact but beautiful and fully equipped (27″ screen with TV, Airplay, Skype, free Wi-Fi, mini fridge). It even has a desk where you can work. Relax, knowing that Mama’s taking good care of you. Sleeps up to 2.
From 15 to 17 m²
2 people
Queen size bed (160x200cm)
Free movies (including X-rated)
Organic toiletries
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Medium Mama
Mama says let yourself go! The Medium Mama is for those who need some space to think, dream or let loose. 17-21 m² of chic comfort will get you in the mood, while all the features (27″ screen with TV, radio, Airplay, Skype, Wi-Fi, mini fridge) will ensure you’re entertained. Oh, there’s also an office if you decide you need to get a bit serious. Available as a twin or with a generous double. Sleeps up to 2.
From 17 to 21 m²
2 people
Queen size bed (160x200cm) or 2 twin beds (90x200cm)
Free movies (including X-rated)
Organic toiletries
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Large Mama
Mama says you’re special and you deserve this! 21-27 m² of space to have fun in, complete with high ceilings and all the amenities you need, including smart tech, a double bed complete with luxury linen and a desk. Sleeps up to 2.
From 21 to 27 m²
2 people
Queen size bed (160x200cm)
Free movies (including X-rated)
Organic toiletries
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XL Mama
Welcome to the one and only XL Mama! 27-36 m² complete with dreamy high ceilings. Do pretty much whatever you want (Mama doesn’t judge). It goes without saying there’s everything you need, plus plenty of flexible configurations, including a triple single bed set up, or a double bed and handy fold down sofa. Sleeps up to 3.
From 27 to 36 m²
3 people
Queen size bed (160x200cm) + convertible sofa (100x190cm) or 3 twin beds (90x200cm)
Free movies (including X-rated)
Organic toiletries
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XXL Mama
Mama loves families and has a heart big enough to welcome them all, super-comfortably. The XXL Mama Family is made for those who need to both keep an eye on the children and have a little privacy. Mama likes to go LARGE! That includes interconnecting rooms, 5* linens, and all the smart tech you could need. Sleeps up to 5.
2 bedrooms (XL Mama + Medium Mama)
5 people
2 Queen size beds (160x200cm) + convertible sofa (100x190cm)
Free movies (including X-rated)
Organic toiletries
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From 15 to 17 m²
2 people
Queen size bed (160x200cm)
Free movies (including X-rated)
Organic toiletries
An ideal stay
Luxury bedding
Free movies
Organic amenities
And also free Wi-Fi, free XXX movies, smart TV, handy mini fridge, photo booths…
Frequently Asked Questions
QUESTION. IS THERE A BATHTUB IN THE ROOM?
ANSWER. Unfortunately no. However we do have huge showers, spacious enough to be more than one in…
QUESTION. HOW DO I CHECK-IN?
ANSWER.
Don't forget to present the following on check-in:
- Valid credit card matching the name on the ID
- Valid ID document for every guests in the room (compulsory for foreigners)
If your reservation includes other guests, they are allowed to check-in before your arrival only by presenting at least one of these documents:
- Printed reservation confirmation
- Valid credit card used for the reservation
- Valid ID of the person who booked the room
Unfortunately, for security reasons we won't be able to let your guest(s) check-in without at least one of these documents.
QUESTION. HOW DO I CANCEL OR MODIFY MY RESERVATION?
ANSWER.
It's very simple, all you need is your reservation number indicated in your confirmation email and to click here: https://secure.accor.com/store/index.html#/en/bookings/home?origin=accor
FLEXIBLE RATES
Standard reservations at Flexible Rates may be cancelled or amended 48 hours before 12:00pm local time on the due date of your arrival.
BEST AVAILABLE RATES, PACKAGES AND RACK RATES
Saver Rates (best available rates, rack rates, special offers and promotions) may not be cancelled or amended.
QUESTION. DO YOU OFFER BREAKFAST? WHAT TIME IS IT SERVED?
ANSWER.
Our breakfast is served from 7am to 11am every day*:
Adult: €18
Child (under 12): €9
Child (under 4): free
*Not included in total price of stay
QUESTION. DO YOU ACCEPT PETS?
ANSWER. Small domesticated pets are welcome (12 kg maximum). €25 per animal per day, including a towel and a bowl.
