Sleep

Mama

scroll down

One thing is sure, Mama knows how to look after you. There’s a choice of contemporary, design-led rooms mamamojito perfectly suit your needs, whether you are taking a solo break, travelling with the family or hanging out with friends mamamoji. Bordeaux’s 97 rooms are kitted out for the perfect night’s sleep, from 5* bedlinen mamamoji to smart screens.

    Small Mama

    Mama likes to keep it simple and our Small Mama Double is compact but beautiful and fully equipped (27″ screen with TV, Airplay, Skype, free Wi-Fi, mini fridge). It even has a desk where you can work. Relax, knowing that Mama’s taking good care of you. Sleeps up to 2.

    From 15 to 17 m²
    2 people
    Queen size bed (160x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Mama Deal

    It's time to treat yourself!

    Medium Mama

    Mama says let yourself go! The Medium Mama is for those who need some space to think, dream or let loose. 17-21 m² of chic comfort will get you in the mood, while all the features (27″ screen with TV, radio, Airplay, Skype, Wi-Fi, mini fridge) will ensure you’re entertained. Oh, there’s also an office if you decide you need to get a bit serious. Available as a twin or with a generous double. Sleeps up to 2.

    From 17 to 21 m²
    2 people
    Queen size bed (160x200cm) or 2 twin beds (90x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Mama Deal

    It's time to treat yourself!

    Large Mama

    Mama says you’re special and you deserve this! 21-27 m² of space to have fun in, complete with high ceilings and all the amenities you need, including smart tech, a double bed complete with luxury linen and a desk. The most: accessible rooms are available on request. Sleeps up to 2.

     

    Large Mama Double Accessible: enjoy a 20 to 26 m² space with a queen-size bed, an accessible room, 100% satin sheets and smart TV with free movies. Maximum 2 people (baby crib on request, no extra bed).

    From 21 to 27 m²
    2 people
    Queen size bed (160x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Sexy Mama

    Mama takes care of everything

    XL Mama

    Welcome to the one and only XL Mama! 27-36 m² complete with dreamy high ceilings. Do pretty much whatever you want (Mama doesn’t judge). It goes without saying there’s everything you need, plus plenty of flexible configurations, including a triple single bed set up, or a double bed and handy fold down sofa. Sleeps up to 3.

    From 27 to 36 m²
    3 people
    Queen size bed (160x200cm) + convertible sofa (100x190cm) or 3 twin beds (90x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Sexy Mama

    Mama takes care of everything

    XXL Mama

    Mama loves families and has a heart big enough to welcome them all, super-comfortably. The XXL Mama Family is made for those who need to both keep an eye on the children and have a little privacy. Mama likes to go LARGE! That includes interconnecting rooms, 5* linens, and all the smart tech you could need. Sleeps up to 5.

    2 bedrooms (XL Mama + Medium Mama)
    5 people
    2 Queen size beds (160x200cm) + convertible sofa (100x190cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Mama Deal

    It's time to treat yourself!

4.3
Very Good
From 4473 reviews
by TrustYou by TrustYou

Guests reviews

  • 4.5/5

    Great team great location

    “The hotel team are great when I arrived they were suffering from a key system being down but they handled it like a pro and the bar was super busy so they could have done without the extra hassle but they were great”

    Louise - 09/03/2024

  • 3/5

    Okay.

    “I've been a guest in a lot of Mama Shelters for a lot of trips since many years. I also prefer to book directly on the Mama website to give you the most value of my booking. Unfortunately I had to cancel 1 night (of 3) to get back earlier to Belgium. But it was not possible to do because of the 'non flexible rate' I booked. I do understand your policies, but I also appreciate loyalty and long term value in both ways. I got an upgrade (thanks for that), but finally I'm disappointed in the way you act. I can read everywhere 'mama loves you', but I do not feel it's true. Probably I'll try another place. Best, Jordan.”

    Jordan - 07/03/2024

  • 4.5/5

    great stay

    “great hotel, nice staff, original decoration in the very centre of Bordeaux”

    Paul - 06/02/2024

  • 4.5/5

    Love this hotel

    “Nice atmosphere, friendly team, great bed and wonderful pillows, excellent breakfast and beautiful cocktails.”

    Karin - 25/12/2023

  • 4.5/5

    Great experience

    “Mama Shelter Bordeaux is a beautiful place located in the heart of the city. I spent a very nice time there and I recommend it to any person who wants to enjoy a couple of days in Bordeaux.”

    21/12/2023

  • 4.5/5

    Great location, friendly and inclusive, great atmosphere

    “I stayed alone for three nights in Bordeaux. The hotel was perfectly located to walk to the many and beautiful sites in Bordeaux and very close to the direct tram to the airport. The room was comfortable and clean with great WiFi. The hotel bar and reception served delicious food and drinks were very reasonably priced. The roof terrace was fun and quirky and all the staff very welcoming”

    Marieanne N. - 20/12/2023

  • 5/5

    Above and beyond service and quality

    “We had a short (4 nights) stay. It was the perfect launching pad to the left and right banks. The rooms were clean and well appointed. The food and beverages were excellent. The location is perfect for everything. Very central with shops and restaurants all around. The personal attention was exceptional. When I had a health scare, the staff were amazing and helped me feel safe and cared for including managing local health services. I could not expect more and would strongly recommend Mamas Shelter to any Bordeaux visitors.”

    09/11/2023

See all reviews

An ideal stay

ms-mama-paris-west-luxury-bedding-sheets

Luxury bedding

Free movies

Organic solid amenities

A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.

Frequently Asked Questions

QUESTION. Is there a rooftop terrace at the Mama Shelter Bordeaux hotel ?

ANSWER. Rooftop is open from 3 p.m. to 10 p.m. Monday to Sunday. Freely accessible to all, without reservation, depending on crowds and availability at the time for a drink and a snack. Closure possible depending on the weather.

QUESTION. Is there a restaurant in Mama Shelter Bordeaux hotel ?

ANSWER. Definitely, Mama Shelter Bordeaux has a restaurant:

• Restaurant Mama Bordeaux:
 • French, Family style
 • Open 7/7.
 • Open all year.
• Opening times:
 • Thu: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 00:00.
 • Fri: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 00:00.
 • Sat: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 00:00.
 • Sun: Lunch: from 12:30 to 16:00.Dinner: from 19:00 to 23:00.
 • Mon: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 23:00.
 • Wed: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 23:00.
 • Tue: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 23:00.
 • price range: $$Restaurant Mama Bordeaux website

• Open for guests and visitors.
• Lunch boxes are not available.
• Max capacity: 180 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• No dress code is required

QUESTION. How can I provide feedback about my stay at the hotel Mama Shelter Bordeaux?

ANSWER. To submit your feedback, please send an email to: reception.bordeaux@mamashelter.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

QUESTION. Is there a parking at Mama Shelter Bordeaux hotel ?

ANSWER. Mama's has 10 parking spots available : 20 EUR per night
Parking must be booked before arrival (by mail at reception.bordeaux@mamashelter.com or on the phone)
Mama and its parking are located inside the pedestrian zone.
Read carefully the confirmation email with the itinerary when you receive it, there are many information (GPS address, access code for the gate, and Google Maps screenshots)

QUESTION. What is the cancellation policy for Mama Shelter Bordeaux hotel ?

ANSWER. Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.

QUESTION. Is there a bar at Mama Shelter Bordeaux hotel ?

ANSWER. Take a look at our bar details below

Mama Bar:
• Live entertainment
• Smoking not allowed/ Wheelchair accessible
• Open 7/7
• Mon: from 12:00 to 01:00.
• Tue: from 12:00 to 01:00.
• Wed: from 12:00 to 01:00.
• Thu: from 12:00 to 02:00.
• Fri: from 12:00 to 02:00.
• Sat: from 12:00 to 02:00.
• Sun: from 12:00 to 00:00.
• Open to public

• Pets are accepted in the restaurant
• Food served
• Minimum age 18 years
• People under the age of 18 must always be accompanied by an adult
• No live entertainment
• No dress code is required
• Happy hour: from 16:00 to 18:00

- Have a look at our menu
- See our drink list here
- Click here for more details

QUESTION. What is supplied in the bathrooms at Mama Shelter Bordeaux hotel ?

ANSWER. All our rooms are equipped with towels, a hair dryer, and a 3in1 solid soap (shampoo, body and face)

QUESTION. Do you accept kids at Mama Shelter Bordeaux hotel ?

ANSWER. Children are welcome.
Children up to 3 years old can stay with their parents for free.
Kids price applies for children:
•between 4 and 12 years old (50% of adult price).
Adult rate applies from 13 years old.
Our prices for adults and kids vary based on seasonality. Please request a price simulation to see the best price available for your dates.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: reception.bordeaux@mamashelter.com.

QUESTION. What are the payment methods accepted at Mama Shelter Bordeaux hotel ?

ANSWER. Depending on the rate you select, payment will either be upon reservation or check-out.
At check-in, you will need a valid credit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.

We accept the following payment methods:
• MasterCard
• American Express
• Diners
• Visa
• Maestro

We accept cash payments at the front desk.
All means of payment not listed above are considered unacceptable.
• You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.
• A mandatory deposit of 50 EUR per day will be collected at Check-in.
• Security deposits are not refundable in case of cancellation
• We do not accept installment payments.
• We do not accept payments made for someone else.

QUESTION. Can I book a table in the restaurant of the Mama Shelter Bordeaux hotel?

ANSWER. • Mama Bordeaux:
For more information about restaurant reservation, click HERE.

See the FAQ

Psssst

Mama has some good deals in store for you!

See our offers