Mama comes to the City of a Hundred Bell Towers
Mama decided to drop her bags 
next to the Saint-Bénigne Cathedral, in downtown Dijon , near Place Darcy. The capital of Burgundy better watch out!
Sleep
120 bedrooms… The new Dijon Mama is sure to make your head spin! There are of course the Mama’s essentials: 5* bedding , connected TV, free on-demand movies . But also discreet nods everywhere to the wine-making region, like on the rooms’ carpeting.
Eat & Drink
Try the ground-floor restaurant‘s signature Mama menu , or relax on our planted patio or veranda terrace. With regional cuisine and hearty servings , you always get a great choice with Mama! If you like boules you won’t be disappointed; meet up outside in front of the hotel for a game of petanque.
Work & Celebrate
Work can be a pleasure , as Mama knows very well. There are various modular meeting rooms where you can meet up with colleagues , or hold private functions with friends: conferences, birthdays , bachelor/ette parties, etc. To top it all off: a CineMama for private screenings, a wine library and karaoke rooms .
Frequently asked questions
ANSWER.
Parking services:
We do have parking.
Parking is available for guests and non-guests.
Parking can be booked in advance.
Parking Rates:
Standard parking price for guests:
• Parking price for all vehicles: 21 EUR/day
Parking location and access:
The parking is open from to .
In-and-out privileges:
Billing stops when you exit. It restarts upon return.
it is not possible to access the parking area before check-in.
It is not possible to use the parking after check-out.
Parking description:
Our parking has 16 spots.
Our parking is not accessible to persons with disabilities.
The parking is secured.
The parking is not equipped with CCTV cameras.
Accepted vehicles:
Accepted vehicle types: Bike, Minivan, Mobility scooter, Motorbike, Sedan, SUV.
We are not able to accept the following vehicles: Bus, Caravan, Gas vehicle, Pick-up, RV, Trailer, Truck.
We have bike parking facilities.
Bike parking is secured.
Bike parking location: located at the main parking area.
Bike parking is available for free.
Our parking is not equipped with bike maintenance tools.
Bikes cannot be stored in your room.
ANSWER.
To reserve a parking space, please send an email to: reception.dijon@mamashelter.com with the following information:
• Parking start date
• Parking start time
• Parking end date
• Parking end time
• Vehicle type
• Phone number
• Email address
ANSWER.
To reach the hotel staff, please find the details for each department below:
Reception
Email: reception.dijon@mamashelter.com
Phone: +33 3 80 60 06 60
Toll-Free #: Not available
SMS: Not available
Reservation
Email: reservation.dijon@mamashelter.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Concierge
Email: reception.dijon@mamashelter.com
Phone: +33 3 80 60 06 60
Toll-Free #: Not available
SMS: Not available
Events
Email: events.dijon@mamashelter.com
Phone: +33 3 80 60 96 12
Toll-Free #: Not available
SMS: Not available
Housekeeping
Email: reception.dijon@mamashelter.com
Phone: +33 3 80 60 06 60
Toll-Free #: Not available
SMS: Not available
Restaurant
Email: food.dijon@mamashelter.com
Phone: +33 3 80 60 96 10
Toll-Free #: Not available
SMS: Not available
ANSWER.
Pets are welcome at Mama Shelter Dijon.
• Any animal is allowed on request to the front desk before arrival, provided it complies with our pet policy.
• Cages are not required.
• Pets must stay with their owners and cannot be left alone in the rooms.
• Quiet pets only.
• No fee — free of charge.
• Pet-friendly areas: the Patio and Mama Restaurant.
For more info, click HERE.
ANSWER.
Definitely, Mama Shelter Dijon has a restaurant:
Restaurant Mama Restaurant:
• International, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Lunch: from 12:00 to 15:00.
• Dinner: from 18:00 to 22:00.
• Price range: $$
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 200 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
Restaurant Mama Restaurant menu
Restaurant Mama Restaurant drink list
Restaurant Mama Restaurant website
ANSWER.
To submit your feedback, please send an email to: reception.dijon@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER.
To request an invoice, please send an email to: mybill.dijon@mamashelter.com with the following information:
• Reservation or accommodation number (if you have one)
• Email address
• Phone number
ANSWER.
We have 120 rooms.
(Room types for maximum 280 pax)
Medium Mama Double: 63 rooms
• Surface: 16 to 21 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 1 double bed , TV, a/c
In room smoking is not allowed
For more information, please click here
Medium Mama Twin: 20 rooms
• Surface: 18 to 21 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 1 double bed , TV, a/c
In room smoking is not allowed
For more information, please click here
Large Mama Double: 29 rooms
• Surface: 21 to 33 m²
• Max occupancy per room: 2 adults
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 1 double bed , TV, a/c
In room smoking is not allowed
For more information, please click here
Large Mama Double Accessible: 4 rooms
• Surface: 21 to 21 m²
• Max occupancy per room: 2 adults
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 1 double bed , TV, a/c
In room smoking is not allowed
XXL Mama Family: 10 rooms
• Surface: 34 to 40 m²
• Max occupancy per room: 4 adults
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 1 double bed , TV, a/c
In room smoking is not allowed
For more information, please click here
XXL Mama: 3 rooms
• Surface: 33 to 44 m²
• Max occupancy per room: 2 adults
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 1 double bed , TV, a/c
In room smoking is not allowed
For more information, please click here
XXL Mama Terrace: 1 rooms
• Surface: 40 to 40 m²
• Max occupancy per room: 2 adults
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 1 double bed , TV, a/c
In room smoking is not allowed
ANSWER.
• Mama Restaurant:
For more information about restaurant reservation, click HERE.
ANSWER.
General Policy:
• Depending on the rate you select, payment will either be upon reservation or check-in.
• Credit Card is mandatory during the reservation request.
• At check-in, you will need a valid credit or debit card.
• If you’re having trouble making your reservation contact us and we’ll assist you.
Means of Payment:
We accept the following payment methods:
• Visa
• MasterCard
• American Express
• Discover
• Amazon pay
All means of payment not listed above are considered unacceptable.
Cash Payment:
• We accept cash payments at the front desk.
• You need a valid credit or debit card as a guarantee to book your stay online, even in case of cash payment. If you do not have a credit or a debit card, please get in touch with us.
Extra charge for credit card payment:
• There is no surcharge for credit card payments.
Multicard payment:
• We cannot split the payment between different credit cards.
Deposit:
• We do not require a security deposit.
Installments:
• We do not accept installment payments.
Payment for someone else:
• We do not accept payments made for someone else.
Mama Shelter x Dis-loyalty
Mama Shelter has joined Dis-loyalty – a new travel and food membership that has just launched with bigger discounts for going somewhere new, so you can see more places, do more things, and be more interesting. Join today for up to 50% off hotel stays, 10% off food and drink, and a free coffee every day.
Price:
Leave time at: