Eat & Drink

QUESTION. Is there a parking at Mama Shelter Dijon hotel ?

ANSWER. Mama's Dijon got a parking ! The price is 19€ per night and per car, the height limit is 1.90m.

There is 15 spaces, 3 of them have charging station which are free, and one is for persons with reduced mobility.

You can book a space through the reception at this number : +33 03.80.60.06.60 or by email at : reception.dijon@mamashelter.com 🚗

QUESTION. Are pets (dogs and cats...) allowed at Mama Shelter Dijon hotel ?

ANSWER. We are pet friendly and your best friend is welcome with a couple of conditions:
• OFFER
• Pets are accepted in all bars and restaurants.

QUESTION. Does Mama Shelter Dijon hotel have special offers, gift boxes or vouchers?

ANSWER. We are able to offer you various special offers.
To have a look at our special offers, click HERE.

QUESTION. Are rooms at Mama Shelter Dijon hotel equipped with a shower, bath, or hot tub ?

ANSWER. Medium Mama Double have a shower.
Medium Mama Twin have a shower.
Large Mama Double have a shower.
Large Mama Double Accessible have a shower.
XXL Mama Family have a shower.
XXL Mama have a shower.
XXL Mama Terrace have a shower and bathtub.

QUESTION. What is the price of breakfast at Mama Shelter Dijon hotel ?

ANSWER. Breakfast is open to guests and visitors:
• Price per adult: 21 EUR
• Price for kids (under 13) : 10 EUR
You can add breakfast to your stay at any time, just notify the front desk.
If you are not a guest, you’re welcome to join us too. Just let the staff know upon arrival.

QUESTION. How many rooms are there at Mama Shelter Dijon hotel ?

ANSWER. We have 120 rooms.
(Max 280 Pax)
• 63 Medium Mama Double from 16 to 20 m² with a capacity of up to 2 guest(s).
• 20 Medium Mama Twin from 18 to 21 m² with a capacity of up to 2 guest(s).
• 29 Large Mama Double from 21 to 33 m² with a capacity of up to 2 guest(s).
• 4 Large Mama Double Accessible of 21 m² with a capacity of up to 2 guest(s).
• 10 XXL Mama Family from 39 to 40 m² with a capacity of up to 4 guest(s).
• 3 XXL Mama from 33 to 44 m² with a capacity of up to 2 guest(s).
• 1 XXL Mama Terrace of 40 m² with a capacity of up to 2 guest(s).
• Main amenities: TV, air conditionner, non smoking.

QUESTION. How can I provide feedback about my stay at the hotel Mama Shelter Dijon?

ANSWER. To submit your feedback, please send an email to: reception.dijon@mamashelter.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

QUESTION. Does Mama Shelter Dijon hotel have connecting rooms ?

ANSWER. We do have connecting rooms.
Please indicate your preference in the "comments" section when making a reservation.

QUESTION. Does Mama Shelter Dijon hotel have family rooms ?

ANSWER. We are family friendly.
Family rooms for 3 people and more:
• XXL Mama Family

QUESTION. What are the payment methods accepted at Mama Shelter Dijon hotel ?

ANSWER. Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need a valid credit or debit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.

We accept the following payment methods:
• Visa
• MasterCard
• American Express

We accept cash payments at the front desk.
All means of payment not listed above are considered unacceptable.
• You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.
• A mandatory deposit of 50 EUR per day will be collected at Check-in.
• Security deposits are refunded at check-out.
• We do accept installment payments.
• We do not accept payments made for someone else.