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Mama doesn’t do ‘one size fits all’. Mama does flexibility, with rooms ranging across S, M, L, XL and XXL to accommodate everyone mamamoji , from solo guests to couples, families and friends. Comfort, playfulness and design-led schemes are our hallmarks: luxury bedding mamamoji , organic own-brand amenities mamamoji , free Wi-Fi, movies – including X-rated – mamamoji and photo booths are standard throughout.

Eclectic rooms in 17 cities

“Cozy and comfortable, our rooms provide the perfect retreat from the hustle and bustle of the city.”

Loïc, General Manager of Mama Marseille

 
Enjoy our free movies (including X-rated)!

An ideal stay

ms-an-ideal-stay-luxury-bedding

Luxury bedding

Free movies

Organic solid amenities

A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.

Psssst

Mama has some good deals in store for you.

Our offers

Frequently Asked Questions

QUESTION. How to apply for a job or internship at Mama Shelter hotel ?

ANSWER. For any job or internship application, please visit: here

QUESTION. How can I provide feedback about my stay at the hotel Mama Shelter ?

ANSWER. Which hotel or city is your question about?

QUESTION. Does Mama Shelter hotel have special offers, gift boxes or vouchers?

ANSWER. Which hotel or city is your question about?

QUESTION. What is the cancellation policy for Mama Shelter hotel ?

ANSWER. Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.

QUESTION. What time is the check in at Mama Shelter hotel ?

ANSWER. You are able to check in anytime after 15:00.
We do not offer an early check-in.

QUESTION. Are pets (dogs and cats...) allowed at Mama Shelter hotel ?

ANSWER. Which hotel or city is your question about?

QUESTION. Do you accept kids at Mama Shelter hotel ?

ANSWER. Which hotel or city is your question about?

QUESTION. Does Mama Shelter hotel have a reward & loyalty program ?

ANSWER. Firstly, there is Dis-loyalty, which is a membership subscription that gives instant access to great discounts for everyone from the moment they sign up: here In addition to this, Mama is also part of Accor Live Limitless (ALL), a free loyalty programme based on earning benefits through earned points.

QUESTION. Why is it better to book directly at Mama Shelter hotel ?

ANSWER. These are the advantages of booking direct with us:
• Best rate guarantee

QUESTION. May we leave our luggage before check in, at Mama Shelter hotel ?

ANSWER. Secure luggage storage is available for all our guests for free before check-in and after check-out.

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