Eat & Drink

QUESTION. Is there a rooftop terrace at the Mama Shelter Lisboa hotel ?

ANSWER. Fermé ! | Le Rooftop est fermé pour la saison d'hiver.
For group reservations please contact joana.pinheiro@mamashelter.com or diogo.horta@mamashelter.com

QUESTION. Is there a restaurant in Mama Shelter Lisboa hotel ?

ANSWER. Definitely, Mama Shelter Lisbon has a restaurant:


• Restaurant Mama Lisboa Restaurant:
 • Mediterranean, Casual Dining
 • Open 7/7.
 • Open all year.
• Opening times:
 • Lunch: from 12:00 to 15:00.
 • Dinner: from 19:00 to 23:00.
 • Price range: $$

Restaurant Mama Lisboa Restaurant menu

• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 160 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• No dress code is required

QUESTION. How can I provide feedback about my stay at the hotel Mama Shelter Lisboa?

ANSWER. To submit your feedback, please send an email to: lisboa@mamashelter.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

QUESTION. Does Mama Shelter Lisboa hotel offer brunch?

ANSWER. Our brunch is available every Sunday from 12:00 to 4:00 p.m.
Sundays buffet service for 35 EUR per person. Children until 11 years is 15 EUR.
* Prices may vary according to special events in Mama's calendar

QUESTION. Can I book a table in the restaurant of the Mama Shelter Lisboa hotel?

ANSWER. • Mama Lisboa Restaurant:
For more information about restaurant reservation, click HERE.

QUESTION. How to apply for a job or internship at Mama Shelter Lisboa hotel ?

ANSWER. For any job or internship application, please visit here .
For any additional request please contact the Human Resources Department

E-mail: resa1@mamashelter.com

QUESTION. What time is the check out at Mama Shelter Lisboa hotel ?

ANSWER. Regular check-out is until 12:00.
It is possible to request a late check-out until 16:00.
The price is 60 EUR per room.

QUESTION. What are the payment methods accepted at Mama Shelter Lisboa hotel ?

ANSWER. Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.

We accept the following payment methods:
• MasterCard
• American Express
• Visa
• Maestro

We accept cash payments at the front desk.
All means of payment not listed above are considered unacceptable.
• You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.
• A mandatory deposit of 50 EUR per day will be collected at Check-in.
• Security deposits are not refundable in case of cancellation
• We do not accept installment payments.
• We do not accept payments made for someone else.

QUESTION. How many rooms are there at Mama Shelter Lisboa hotel ?

ANSWER. We have 130 rooms.

• 41 Small Mama Double of 17 m² with a capacity of up to 2 guest(s).
• 67 Medium Mama Double from 17 to 19 m² with a capacity of up to 2 guest(s).
• 16 Medium Mama Twin from 19 to 20 m² with a capacity of up to 2 guest(s).
• 4 Large Mama Double from 25 to 29 m² with a capacity of up to 3 guest(s).
• 2 Medium Mama with Terrace of 17 m² with a capacity of up to 2 guest(s).
• Main amenities: TV, air conditionner, non smoking.

QUESTION. May we leave our luggage before check in, at Mama Shelter Lisboa hotel ?

ANSWER. Secure luggage storage is available for all our guests for free before check-in and after check-out.