We have a rooftop where you can enjoy the view. It is open between 01 June and 31 October from 16:00 to 22:30
Open for hotel residents and visitors.
For more details about the rooftop, please check this link here

To reach the hotel staff, please find the details for each department below:

Reception
Email: reception.lisboa@mamashelter.com
Phone:+351 21 054 9899
Toll-Free #:Not available
SMS: Not available

Reservation
Email: lisboa@mamashelter.com
Phone:+351 21 054 9899
Toll-Free #:Not available
SMS: Not available

Restaurant
Email: food.lisboa@mamashelter.com
Phone:+351 21 054 9899
Toll-Free #:Not available
SMS: Not available

Definitely, Mama Shelter Lisboa has a restaurant:


• Restaurant Mama Lisboa Restaurant:
 • Mediterranean, Casual Dining
 • Open 7/7.
 • Open all year.
• Opening times:
 • Lunch: from 12:00 to 15:00.
 • Dinner: from 19:00 to 23:00.
 • Price range: $$

Restaurant Mama Lisboa Restaurant menu

• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 160 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• No dress code is required

We offer brunch only on Sunday from 12:30 to 15:30.
The price is 35 EUR

To submit your feedback, please send an email to: lisboa@mamashelter.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

• Mama Lisboa Restaurant:
For more information about restaurant reservation, click HERE.

For any job or internship application, please visit here .
For any additional request please contact the Human Resources Department

E-mail: resa1@mamashelter.com

You are able to check in anytime after 15:00.
We do not offer an early check-in.

Regular check-out is until 12:00.
It is possible to request a late check-out, up to 16:00, subject to availability.
The price is 60 EUR per room.

Our Offers:
⦁ MAMA SAYS SLEEP AND EAT: Room + breakfast + special dish for dinner for 2 adults
⦁ Mama Deal: Your night + breakfast
⦁ MAMA SAYS SLEEP AND BRUNCH: Room + breakfast + brunch + a late check-out for 2 adults
⦁ Sexy Mama: Your night + cocktails + breakfast + Sexy Mama box

Unfortunately we do not offer an online check-in

All of our bathrooms are equipped with:
Hair dryer, towels, soap and cotton swabs
Upon request:
• For free:
Bedroom slippers
Not available:
Bathrobe, shower gel, shampoo, hair conditioner, toothbrush, toothpaste, shower cap, hairbrush, magnifying mirror, bidet, beach towels and pool towels

See our welcome tray options below:
Large Mama Double:
• For Free: Coffee machine
• Welcome tray refill: daily

We are sorry, we don't have a parking lot.
The closest parking space:
• Parque Alexande Herculano Telpark
• R. Mouzinho da Silveira 1250-165, Lisboa, Portugal
• Click here
Parque Alexande Herculano Telpark
R. Mouzinho da Silveira 1250-165, Lisboa, Portugal
The distance is 0.3 km from the property
Directions
Unfortunately we do not have a valet parking service.

Electric cars:
Unfortunately we do not have an electric vehicle charging station.

Bike parking:
We do not have a bike parking area in the property.

We have 130 rooms.
(Room types for maximum 325 pax)

Small Mama Double: 41 rooms
• Surface: 17 to 17 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 1 queen size bed , TV, air conditionner

Medium Mama Double: 67 rooms
• Surface: 17 to 19 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 1 king size bed , TV, air conditionner

Medium Mama Twin: 16 rooms
• Surface: 19 to 20 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 2 single beds , TV, air conditionner

Large Mama Double: 4 rooms
• Surface: 25 to 29 m²
• Max occupancy per room: 3 adults and 0 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 1 king size bed and 1 sofa bed , TV, air conditionner

Medium Mama with Terrace: 2 rooms
• Surface: 17 to 17 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 1 king size bed , TV, air conditionner

For your private parties, we offer:
⦁ Private spaces perfect for birthdays, bachelor(ette) parties, or gatherings with friends.
•For more info, click HERE.

Breakfast is open to guests and visitors:
• Price per adult: 19 EUR
• Price for kids (under 11) : 9 EUR
You can add breakfast to your stay at any time, just notify the front desk.
If you are not a guest, you’re welcome to join us too. Just let the staff know upon arrival.

Do you want to make a brunch reservation? Click here

Secure luggage storage is available for all our guests for free before check-in and after check-out.

Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.

We accept the following payment methods:
• MasterCard
• American Express
• Visa
• Maestro

We accept cash payments at the front desk.
All means of payment not listed above are considered unacceptable.
• You need a valid credit or debit card as a guarantee to book your stay online. If you do not have a credit or a debit card, please get in touch with us.
• A mandatory deposit of 50 EUR per day will be collected at Check-in.
• Security deposits are not refundable in case of cancellation
• We do not accept installment payments.
• We do not accept payments made for someone else.

Our hotel is part of Mama Shelter.
- Star rating: 3 stars.
- Service category: Midscale.
More info here

• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: lisboa@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.

To modify your stay:
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: lisboa@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.

If a modification fee applies, we will let you know before processing your request.

To extend your stay:
Please send an email to: lisboa@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address

To add guest(s) to your booking:
Please send an email to: lisboa@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number

If a modification fee applies, we will let you know before processing your request.

Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.

Firstly, there is Dis-loyalty, which is a membership subscription that gives instant access to great discounts for everyone from the moment they sign up: here In addition to this, Mama is also part of Accor Live Limitless (ALL), a free loyalty programme based on earning benefits through earned points.

We do not have any promo code available.

By booking directly with us, you will enjoy the following benefits (subject to availability):

Price & Payment:
- Best price guaranteed
- Flexible cancellation
- Secure payment

Available for free:
- Baby cot
- Safe

Advantages:
- Direct communication
- No hidden costs
- Personalized service

We are open all year round.
The property is not undergoing renovations, nor are any planned at this time.

Please contact francisco.moreira@mamashelter.com

The city tax is 2 EUR per person per day and it is not included in your rate