Sleep
Mama
Mama knows better than anyone that visiting the City of a Thousand Colors is not a restful trip. Between hills, gardens
and museums
, you deserve to rest peacefully in her 130 cozy rooms
designed by Mama’s design studio
.
An ideal stay
Luxury bedding
Free movies
Organic solid amenities
A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.
Frequently Asked Questions
ANSWER.
Fermé ! | Le Rooftop est fermé pour la saison d'hiver.
For group reservations please contact joana.pinheiro@mamashelter.com or diogo.horta@mamashelter.com
ANSWER.
Definitely, Mama Shelter Lisboa has a restaurant:
• Restaurant Mama Lisboa Restaurant:
• Mediterranean, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Lunch: from 12:00 to 15:00.
• Dinner: from 19:00 to 23:00.
• Price range: $$
Restaurant Mama Lisboa Restaurant menu
• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 160 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
ANSWER.
To submit your feedback, please send an email to: lisboa@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER.
Our brunch is available every Sunday from 12:00 to 4:00 p.m.
Sundays buffet service for 35 EUR per person. Children until 11 years is 15 EUR.
* Prices may vary according to special events in Mama's calendar
ANSWER.
• Mama Lisboa Restaurant:
For more information about restaurant reservation, click HERE.
ANSWER.
You are able to check in anytime after 15:00.
We do not offer an early check-in.
ANSWER.
For any job or internship application, please visit here .
For any additional request please contact the Human Resources Department
E-mail: resa1@mamashelter.com
ANSWER.
We are sorry, we don't have a parking lot.
The closest parking space:
• Parque Alexande Herculano Telpark
• R. Mouzinho da Silveira 1250-165, Lisboa, Portugal
• Click here
Parque Alexande Herculano Telpark
R. Mouzinho da Silveira 1250-165, Lisboa, Portugal
The distance is 0.3 km from the property
Directions
Unfortunately we do not have a valet parking service.
Electric cars:
Unfortunately we do not have an electric vehicle charging station.
Bike parking:
We do not have a bike parking area in the property.
ANSWER.
Regular check-out is until 12:00.
It is possible to request a late check-out, up to 16:00, subject to availability.
The price is 60 EUR per room.
ANSWER.
Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.
We accept the following payment methods:
• MasterCard
• American Express
• Visa
• Maestro
We accept cash payments at the front desk.
All means of payment not listed above are considered unacceptable.
• You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.
• A mandatory deposit of 50 EUR per day will be collected at Check-in.
• Security deposits are not refundable in case of cancellation
• We do not accept installment payments.
• We do not accept payments made for someone else.
ANSWER.
We have 130 rooms.
• 41 Small Mama Double of 17 m² with a capacity of up to 2 guest(s).
• 67 Medium Mama Double from 17 to 19 m² with a capacity of up to 2 guest(s).
• 16 Medium Mama Twin from 19 to 20 m² with a capacity of up to 2 guest(s).
• 4 Large Mama Double from 25 to 29 m² with a capacity of up to 3 guest(s).
• 2 Medium Mama with Terrace of 17 m² with a capacity of up to 2 guest(s).
• Main amenities: TV, air conditionner, non smoking.
ANSWER. Secure luggage storage is available for all our guests for free before check-in and after check-out.
ANSWER.
Breakfast is open to guests and visitors:
• Price per adult: 19 EUR
• Price for kids (under 11) : 9 EUR
You can add breakfast to your stay at any time, just notify the front desk.
If you are not a guest, you’re welcome to join us too. Just let the staff know upon arrival.
ANSWER.
Unfortunately, we do not have a gym.
We can recommend you this one below:
Fitness Hut Marquês de Pombal
R. Alexandre Herculano 2, 1150-006 Lisboa, Portugal
The distance is 0.7 km from the property
Directions
ANSWER.
We offer 2 rate plans:
-Room Only
-Bed&Breakfast
Upgrades are possible upon availability and paying the price difference.
ANSWER.
All our bathrooms are equipped with hair dryer, towels , cotton swabs and all in one solid soap.
Upon request, we can also provide bedroom slippers.
ANSWER.
Our hotel is part of Mama Shelter.
- Star rating: 3 stars.
- Service category: Midscale.
More info here
ANSWER. Do you want to cancel a reservation?
ANSWER. We do not have any promo code available.
ANSWER.
By booking directly with us, you will enjoy the following benefits (subject to availability):
Price & Payment:
- Best price guaranteed
- Flexible cancellation
- Secure payment
Available for free:
- Baby cot
- Safe
Advantages:
- Direct communication
- No hidden costs
- Personalized service