Sleep
Mama
Mama knows better than anyone that visiting the City of a Thousand Colors is not a restful trip. Between hills, gardens and museums , you deserve to rest peacefully in her 130 cozy rooms designed by Mama’s design studio .
An ideal stay
Luxury bedding
Free movies
Organic solid amenities
A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.
Frequently Asked Questions
QUESTION. Is there a rooftop terrace at the Mama Shelter Lisboa hotel ?
ANSWER.
Fermé ! | Le Rooftop est fermé pour la saison d'hiver.
For group reservations please contact joana.pinheiro@mamashelter.com or diogo.horta@mamashelter.com
QUESTION. Is there a restaurant in Mama Shelter Lisboa hotel ?
ANSWER.
Definitely, Mama Shelter Lisboa has a restaurant:
• Restaurant Mama Lisboa Restaurant:
• Mediterranean, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Lunch: from 12:00 to 15:00.
• Dinner: from 19:00 to 23:00.
• Price range: $$
Restaurant Mama Lisboa Restaurant menu
• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 160 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
QUESTION. How can I provide feedback about my stay at the hotel Mama Shelter Lisboa?
ANSWER.
To submit your feedback, please send an email to: lisboa@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
QUESTION. Does Mama Shelter Lisboa hotel offer brunch?
ANSWER.
Our brunch is available every Sunday from 12:00 to 4:00 p.m.
Sundays buffet service for 35 EUR per person. Children until 11 years is 15 EUR.
* Prices may vary according to special events in Mama's calendar
QUESTION. Can I book a table in the restaurant of the Mama Shelter Lisboa hotel?
ANSWER.
• Mama Lisboa Restaurant:
For more information about restaurant reservation, click HERE.
QUESTION. What time is the check in at Mama Shelter Lisboa hotel ?
ANSWER.
You are able to check in anytime after 15:00.
We do not offer an early check-in.
QUESTION. How to apply for a job or internship at Mama Shelter Lisboa hotel ?
ANSWER.
For any job or internship application, please visit here .
For any additional request please contact the Human Resources Department
E-mail: resa1@mamashelter.com
QUESTION. Is there a parking at Mama Shelter Lisboa hotel ?
ANSWER.
We are sorry, we don't have a parking lot.
The closest parking space:
• Parque Alexande Herculano Telpark
• R. Mouzinho da Silveira 1250-165, Lisboa, Portugal
• Click here
Parque Alexande Herculano Telpark
R. Mouzinho da Silveira 1250-165, Lisboa, Portugal
The distance is 0.3 km from the property
Directions
Unfortunately we do not have a valet parking service.
Electric cars:
Unfortunately we do not have an electric vehicle charging station.
Bike parking:
We do not have a bike parking area in the property.
QUESTION. What time is the check out at Mama Shelter Lisboa hotel ?
ANSWER.
Regular check-out is until 12:00.
It is possible to request a late check-out, up to 16:00, subject to availability.
The price is 60 EUR per room.
QUESTION. What are the payment methods accepted at Mama Shelter Lisboa hotel ?
ANSWER.
Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.
We accept the following payment methods:
• MasterCard
• American Express
• Visa
• Maestro
We accept cash payments at the front desk.
All means of payment not listed above are considered unacceptable.
• You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.
• A mandatory deposit of 50 EUR per day will be collected at Check-in.
• Security deposits are not refundable in case of cancellation
• We do not accept installment payments.
• We do not accept payments made for someone else.