FAQ

Definitely, Mama Shelter Nice has a restaurant:


• Restaurant The Restaurant:
 • International, Casual Dining
 • Open 7/7.
 • Open all year.
• Opening times:
 • Mon: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 23:00.
 • Tue: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 23:00.
 • Wed: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 23:00.
 • Thu: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 00:00.
 • Fri: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 00:00.
 • Sat: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 00:00.
 • Sun: Dinner: from 19:00 to 23:00.
 • Price range: $$

Restaurant The Restaurant website

• Open for hotel residents and visitors.
• Lunch boxes are not available.
• Max capacity: 50 pax.
• Pets are accepted in the restaurant.
• Our restaurant is kids friendly.
• No dress code is required

You are welcome to check in anytime after 15:00.
Early check-in from 10:00 is free upon availability
Guests who arrive early can use our facilities free of charge before check-in.

Our parking is charged 27€ per night for room's guests.
Guests coming to restaurant, parking is charged 3.50€ per hour (every hour started is due).

We offer brunch on weekends from 12:30 to 16:30.
The price is 42 EUR
For more info, click HERE.

Breakfast is served daily from 07:00 to 11:00.
The breakfast is served in The restaurant.

We cannot serve breakfast in room.

Have a look at our swimming pool details below:
•Swimming Pool:
- Outdoor
- Smoking not allowed
- Wheelchair not accessible
- Wheelchair ramp/lift not available
- Open from 01/04 to 31/10
- Non-heated
- No age restriction
- Size: L:10 M, W:3 M and D:155 CM
- Access is free for hotel residents
- Open to public: No
- No time limit
- Max capacity: 25 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: No
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed

To submit your feedback, please send an email to: nice@mamashelter.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

We do not offer welcome tray service.

All accommodations:
Refrigerator
• Available for free
• Temperature: 4°C/39°F, Capacity 6 L
• Freezer: No

We have non-stocked fridges in this property

The early check-in is upon availability and can't be booked in advance.

The rooftop is open daily from April 1st to October 31st, from midday until 23:00, where you can enjoy lunch or refreshing drinks. From November 1st to March 31st, the rooftop is open from 15:00 to 21:00 for drinks.
The rooftop is open according to the weather conditions.

All of our bathrooms are equipped with:
Hair dryer, towels, soap, shower gel, shampoo and cotton swabs
Not available:
Bathrobe, bedroom slippers, hair conditioner, toothbrush, toothpaste, shower cap, shaving kit, hairbrush, magnifying mirror, bidet, beach towels and pool towels

We offer laundry services :

• Items given before 09:00 are returned the same day before 19:00.

Price List:
• Blouse:
Laundry 8 EUR
pressing 8 EUR
• Coat:
Laundry 26 EUR
pressing 26 EUR
• Dress:
Laundry 26 EUR
pressing 26 EUR
• Jeans:
Laundry 13 EUR
pressing 13 EUR
• Nightdress:
Laundry 10.50 EUR
pressing 10.50 EUR
• Polo:
Laundry 9 EUR
pressing 9 EUR
• Pyjamas:
Laundry 8 EUR
pressing 8 EUR
• Scarf:
Laundry 13 EUR
pressing 13 EUR
• Shirt:
Laundry 8 EUR
pressing 8 EUR
• Short:
Laundry 9 EUR
pressing 9 EUR
• Silk dress
• Suit:
Laundry 9 EUR
pressing 9 EUR
• Sweater:
Laundry 9 EUR
pressing 9 EUR
• T-shirt:
Laundry 9 EUR
pressing 9 EUR
• Underwear:
Laundry 3 EUR
pressing 3 EUR

Unfortunately, we do not have a gym.
We can recommend you this one below:
Gigafit
GIGAFIT, 1bis Rue de Maeyer, 06300 Nice, France
The distance is 0.4 km from the property
Directions

Regular check-out is until 12:00.
It is possible to request a late check-out, up to 15:00, subject to availability.
The price is 30 EUR per room.
Guests can use our facilities free of charge even after check-out.

• The Restaurant:
To make a restaurant reservation, please send an email to: food.nice@mamashelter.com with the following information:
 • Restaurant name
 • Date
 • Time
 • Number of guests
 • Reservation/ Booking number (if you have one)
 • Phone number
 • Email address

Take a look at our bar details below

Island Bar:
• Restaurant bar
• Smoking not allowed/ Wheelchair accessible
• Open 7/7
• Mon: from 12:00 to 00:30
• Tue: from 12:00 to 00:30
• Wed: from 12:00 to 00:30
• Thu: from 12:00 to 01:30
• Fri: from 12:00 to 01:30
• Sat: from 12:00 to 01:30
• Sun: from 12:00 to 00:30
• Open to public

• Pets are accepted in the bar
• Food served
• Minimum age 18 year(s)
• People under the age of 18 must always be accompanied by an adult
• No live entertainment
• No dress code is required
• Free services: TV
• No happy hour

- Click here for more details

Please send us an email at reception.nice@mamashelter.com with the following info:
- The item you left in the hotel
and your:
- Accommodation number
- Departure date
- Home address
- Phone number
- E-mail address

Our hotel is part of Mama Shelter.
- Star rating: 4 stars.
- Service category: Midscale.
More info here

Do you want to cancel a reservation?

Dis-loyalty gives you bigger discounts for going somewhere new — as soon as you sign up.
• For more information about our loyalty program, click here

We do not have any promo code available.

By booking directly with us, you will enjoy the following benefits (subject to availability):

Price & Payment:
- Best price guaranteed
- Flexible cancellation
- Secure payment

Available for free:
- Baby cot
- Safe

Advantages:
- Direct communication
- No hidden costs
- Personalized service

We are open all year round.
No renovations have taken place or are planned in the near future.

Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need a valid credit or debit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.

We accept the following payment methods:
• Visa
• MasterCard
• American Express
• Maestro
• Apple Pay
• Google Pay

We accept cash payments at the front desk.
All means of payment not listed above are considered unacceptable.
• You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.
• We do not require a security deposit. Please note that if you have chosen the prepaid option, you will be required to pay the total amount in advance.
• We do not accept installment payments.
• We do not accept payments made for someone else.

Tipping policy
• Our standard prices include service tax.
• Tipping is customary.
• Tipping is optional.
• Tips are in cash or card.

We are happy to work with travel agents.

I can show you our best rates and help you book. (Don't forget to indicate your IATA code for the payment of the commission).


The property is also listed on
• Amadeus NCEMSN
• Sabre 606943
• Galileo I2206
• Worldspan MSNCE

We are able to offer you various special offers.
To have a look at our special offers, click HERE.

The city tax is 2.95 EUR per person per day and it is not included in your rate

We offer 2 rate plans:
-Room Only
-Bed&Breakfast
Upgrades are possible upon availability and paying the price difference.