All 170 of Mama’s design-led rooms are equipped with luxury bedding , Mama Skin organic solid amenities , complimentary movies – including X-rated – cartoons and free Wi-Fi, not to mention photo and video booths for when you’re in a playful mood.
An ideal stay
Luxury bedding
Free movies
Organic solid amenities
A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.
Frequently Asked Questions
QUESTION. Is there a parking at Mama Shelter Paris East hotel ?
ANSWER.
We offer a secure parking space at a rate of 25 EUR/day.
(Max vehicle height accepted: 220 CM).
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.
Unfortunately we do not have a valet parking service.
Electric cars:
We have a charging station for electric vehicles.
Bike parking:
We do not have a bike parking area in the property.
The closest bike parking area is located at:
• 12.5 parkings vélos - deux-roues - Richard Lenoir, Rue Richard Lenoir, Paris, França
• The distance is 3.1 km from the property
• Directions
QUESTION. How can I provide feedback about my stay at the hotel Mama Shelter Paris East?
ANSWER.
To submit your feedback, please send an email to: reception.paris@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
QUESTION. Is there a restaurant in Mama Shelter Paris East hotel ?
ANSWER.
Definitely, Mama Shelter Paris East has a restaurant:
• Restaurant Mama Restaurant :
• French, Casual Dining
• Open 7/7.
• Open all year.
• Price range: $$
Restaurant Mama Restaurant menu
Restaurant Mama Restaurant website
• Open for hotel residents and visitors.
• Lunch boxes are not available.
• Max capacity: 200 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
QUESTION. Is there a rooftop terrace at the Mama Shelter Paris East hotel ?
ANSWER.
We have a rooftop where you can enjoy the view. It is open between 01 May and 30 September daily from 17:00 to 23:00
Open for guests and visitors.
For more details about the rooftop, please check this link here
QUESTION. Where exactly is Mama Shelter Paris East hotel situated ?
ANSWER.
This is our address
109 Rue de Bagnolet, 75020 Paris, France.
Click on DETAILS to see it on the map
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QUESTION. What is the cancellation policy for Mama Shelter Paris East hotel ?
ANSWER.
Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.
QUESTION. Do you accept kids at Mama Shelter Paris East hotel ?
ANSWER.
Children are welcome.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: reception.paris@mamashelter.com.
QUESTION. What are the payment methods accepted at Mama Shelter Paris East hotel ?
ANSWER.
Depending on the rate you select, payment will either be upon reservation or check-out.
At check-in, you will need a valid credit or debit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.
We accept the following payment methods:
• MasterCard
• American Express
• Visa
We accept cash payments at the front desk.
All means of payment not listed above are considered unacceptable.
• You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.
• A mandatory deposit of 100% of the value of the reservation will be collected at Check-in.
• Security deposits are refunded at check-out.
• We do not accept installment payments.
• We do not accept payments made for someone else.
QUESTION. Are pets (dogs and cats...) allowed at Mama Shelter Paris East hotel ?
ANSWER.
We are pet friendly and your best friend is welcome with a couple of conditions:
• 25EUR/pet/day
• 12 kg maximum
• Domesticated pets
• Pets are accepted in all bars and restaurants.
QUESTION. What is supplied in the bathrooms at Mama Shelter Paris East hotel ?
ANSWER.
All of our bathrooms are equipped with:
Hair dryer, towels, soap, shower gel, shampoo, hair conditioner and cotton swabs
Not available:
Bathrobe, bedroom slippers, toothbrush, toothpaste, shower cap, hairbrush, magnifying mirror, bidet, beach towels and pool towels