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Mama

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Cool interiors by designers Dion & Arles means lively, eclectic bedroom schemes mamamojiwith an emphasis on both practicality and comfort. As always, Mama provides luxury linen sheets mamamoji, free movies mamamoji and in-house organic solid amenities mamamoji. What’s not to like?

    • medium room with mounted TV and wooden desk
    • medium room with mounted TV and wooden desk
    • medium room with king-size bed
    Medium Mama

    Want to relax and let your imagination run free in a haven of tranquility? The Medium Mama is made for you. Enjoy 20 m² of bliss with all that’s necessary for a great stay, including a king-size bed. Sleeps up to 2 guests.

    20 m²
    2 people
    King size bed (180x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Movie night

    Movie night and more if we get on

    From €119
    • large bedroom with king-size bed and terrace
    • large bedroom with king-size bed and terrace
    • large bedroom with king-size bed and terrace
    Large Mama

    Welcome to the Large Mama. Set your bags down, unwind and enjoy the moment – Mama has taken care of everything. There’s a spacious 25 – 26 m² designed for your comfort. This range includes a multitude of flexible options, from a king-size double to handy twin beds and rooms with a generous terrace – perfect for stargazing. Suits up to 2 guests.

    26 m²
    2 people
    King size bed (180x200cm) or 2 single beds (90x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Park & Stay

    Let Mama take care of you and your car

    From €112
    • XXL room with king-size bed, couch, desk and armchair
    • couch and fireplace
    • queen-size bed and terrace
    • couch and hallway
    • ping-pong table on terrace and outside view
    • sunchairs on terrace and view on the city
    • bathroom with shower
    XXL Mama

    The XXL Mama has been designed to give you an unforgettable Mama Shelter experience. Kick back in super-spacious surroundings, whether you choose to enjoy time alone, with your other half, friends or family. Mama has stocked up on all the necessary comforts and plenty of flexible configurations that include separate sitting rooms and a variety of generous sleeping arrangements. There’s even a two bedroom apartment option with terrace. Suits up to 6.

    From 37 to 49 m²
    From 2 to 6 people
    King size bed (180x200cm) or King size-bed + sofa bed (140x200cm) or 2 Queen size beds (160x200cm) + sofa bed in some rooms only
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Mama Deal

    It's time to treat yourself!

4.5
Excellent
From 2672 reviews
by TrustYou by TrustYou

Clients reviews

  • 3/5

    not worth the money

    “for the price in belgrade its not worth it. not even a coffee machine in the room. as soap they have a small soap bar 3 in 1 - bodywash, shampoo and conditioner. Its good for the environment but for this price i would wish a better room equipment with brushes for you teeth, bodywash seperate with shampoo and conditionar. we had the Mama L and it was spacious but idk just not it.. Also some of the people on the reception were nice, some of them seemed bored and not really motivated. Not everyone could answer all of the questions, they wanted us to ask someone else the next they bc they dont know instead of calling and asking the right person. did not offer to help with the luggage. The service in the luxury one Hotel for example was waaay better”

    Eva M. - 10/01/2025

  • 4.5/5

    Well located, good service

    “Nice hotel, good service and very well located.”

    06/01/2025

  • 2.5/5

    Best location.

    “Firstly, during my 3-night, 4-day stay at your hotel, no water was provided in the room after each cleaning. I have a child, and I needed water and hot water to prepare baby food. There was no kettle in the room, and I am an All Platinum member. I had to pay for all the water I needed, and most of the time, I had to get it myself. I was unable to benefit from room service on many occasions. On New Year’s Eve, the restaurants were only available with reservations, and we were not allowed in. I believe this is something that should have been communicated to your guests, as it cannot be expected for us to know this beforehand. Other than that, the breakfast was good, and the location is very central. However, since the hotel is located on the shopping mall floor, the elevators are generally very busy. If you are traveling with a child, accessing the hotel can be a bit challenging.”

    Mehmet - 04/01/2025

  • 2/5

    Bad customer service

    “I booked a ‘Large Mama’ room. When I got the room the floor was extremely dirty, with lots of electric wire stripping scattered around and hair on the floor. I went to the reception to request for a new room. The receptionist gave me a new room but did not apologise for the low standard of cleanliness. Then I found out that the new room is clearly smaller than the old one, as the old one had space for two chairs in front of the window (like the photo advertised in the mama shelter Belgrade website) but the new one has no space for chairs at all, which clearly matches the ‘Medium Mama’ room photo. I went back to the receptionist to request for a refund of the difference in price but she and her colleague tried to gaslight me into believing the two rooms are the same size. The colleague even said the rooms are only 2 squared meters in difference, which is clearly not true after looking at the fire escape route map on the door. I have submitted a complaint and currently waiting for a response. I had high hopes for the standard of stay at Mama Shelter Belgrade, but I am thoroughly disappointed.”

    J - 03/01/2025

  • 3.5/5

    great location

    “I went for a business trip, so it was just a place to sleep, but it was clean and comfortable. The only thing I missed are slippers in the room.”

    30/12/2024

  • 4/5

    New Hotel in Good Location

    “We spent 2 nights in room 702 on the top floor. The room had an amazing view of the park and fortress just across the street but also of the river in the distance. It would have been beautiful to sit on the balcony in the summer and enjoy the view. The room itself was nicely designed. There was a comfy bed and sofa, big TV with many movies in several languages. We usually don't watch movies while traveling, but this time we made an exception because the selection of movies was really broad. There were 4 coffee capsules for the Nespresso machine and selection of tea which was replenished every day by housekeeping. The WiFi signal was strong and stable in our room. The annoying thing was, however, the sound of the ventilation in the bathroom and air-conditioning in the room. It was particularly disturbing during the night. This needs to be fixed. The small gym was on the 3rd floor and there were enough dumbbells, one multipurpose machine, one bench, and also some machines for running. Note that the gym is truly small. I'd say 4 people max at a time. We didn't have anything to drink or eat at the hotel but the restaurant on the 5th floor looked busy throughout the day. It was very strange that the hotel doesn't offer a welcome drink to Accor Limitless members. We've never experienced this at any other Accor hotel before. Overall, the hotel is still new, in a great location, the design is interesting, staff were friendly and polite, but the noise inside our room and no welcome drinks for loyal clients plus the small gym make me rate it with 4 stars only. Lastly, they still keep signs with COVID-19 restrictions in the hotel (on walls, next to elevators, etc.) That's truly bizarre and they should just remove them; it's time to move on.”

    Dave - 28/12/2024

  • 5/5

    Outstanding

    “We recently stayed at this hotel and was extremely satisfied with every aspect of my visit. The staff was incredibly professional, welcoming, and always ready to assist with a smile. The room was spotless, comfortable, and well-equipped with all the necessary amenities.”

    25/12/2024

  • 5/5

    Thanks MAMA

    “It's my 2nd time in your hotel in the last year. we had an amazing time ! for sure we will come again !”

    18/12/2024

  • 5/5

    Perfect experience

    “Great location, friendly stuff and warm environment”

    Teams - 16/12/2024

  • 5/5

    Perfect location

    “Love it! The best staff in all of Belgrade. Great job guys 👏👏👏”

    Bane - 13/12/2024

See all reviews

An ideal stay

ms-mama-paris-west-luxury-bedding-sheets

Luxury bedding

Free movies

Organic solid amenities

A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.

Psssst

Mama has some good deals in store for you!

See our offers

Frequently Asked Questions

ANSWER. Definitely, Mama Shelter Belgrade has a restaurant:


• Restaurant Mama Restaurant:
 • Contemporary, Casual Dining
 • Open 7/7.
 • Open all year.
• Opening times:
 • from 06:30 to 00:00.
 • Price range: $$

Restaurant Mama Restaurant menu
Restaurant Mama Restaurant drink list
Restaurant Mama Restaurant kids menu
Restaurant Mama Restaurant website

• Open for hotel residents and visitors.
• Lunch boxes are not available.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
 • Kids menu (link)
 • High chairs
• Dress code:
• Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.

ANSWER. Mama Shelter Belgrade has 5 Ateliers with maximum capacity of 90 seats in theater style. Size from 23m2 up to 93m2. More info: here For inquiries please ask me.

ANSWER. We offer a secure parking space at a rate of 30 EUR/day.
(Max vehicle height accepted: 220 CM).
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.
Unfortunately we do not have a valet parking service.

Electric cars:
Unfortunately we do not have an electric vehicle charging station.
The closest electric vehicle charging station is located at:
• Tesla Destination Charger, Studentski trg 9, Beograd, Serbia
• The distance is 1.6 km from the property
Directions

Bike parking:
We have a bike parking area.

ANSWER. To submit your feedback, please send an email to: reception.belgrade@mamashelter.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

ANSWER. • Mama Restaurant:
For more information about restaurant reservation, click HERE.

ANSWER. Mama Shelter Belgrade restaurant offers a brunch only on Sunday from 12:00 PM to 5:00 PM.
The price is 30 EUR per adult, 50% discount for kids from 4 to 12 years old, free of charge for kids up to 4 years old.
Menu: here

ANSWER. Regular check-out is until 12:00.
It is possible to request a late check-out, up to 14:00, subject to availability.
The price is 30 EUR per room.

ANSWER. You are able to check in anytime after 15:00.
We do not offer an early check-in.

ANSWER. We have a rooftop where you can enjoy the view. It is open all year long daily from 07:00 to 00:00
Open for hotel residents and visitors.
For more details about the rooftop, please check this link here

ANSWER. To request an invoice, please send an email to: reception.belgrade@mamashelter.com with the following information:

 • Reservation or accommodation number (if you have one)
 • Email address
 • Phone number

See the FAQ