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You have a question ? We are here to answer you

Is there a restaurant in Mama Shelter Luxembourg ?

Definitely, Mama Shelter Luxembourg has 3 restaurants:

• Restaurant Mama Shelter Restaurant:
- European, Casual Dining
- Open 7/7.
- Open all year.

• Opening times:
- Lunch: from 12:00 to 15:00.
- Dinner: from 19:00 to 23:00.
- price range: $$
Restaurant Mama Shelter Restaurant menu

Restaurant Mama Shelter Restaurant drink list

Restaurant Mama Shelter Restaurant website



• Restaurant Boulangerie:
- European, Cafe
- Open on Mon, Tue, Wed, Thu and Fri.
- Open all year.

• Opening times:
- Mon: from 06:30 to 15:00.
- Tue: from 06:30 to 15:00.
- Wed: from 06:30 to 15:00.
- Thu: from 06:30 to 15:00.
- Fri: from 06:30 to 15:00.
- price range: $


• Restaurant Rooftop:
- Tapas, Fast Casual
- Open on Wed, Thu, Fri and Sat.
- Closed from 20/10 to 20/04.

• Opening times:
- 24h a day.
Restaurant Rooftop website


Is there a parking at Mama Shelter Luxembourg ?

We offer a secure parking space at a rate of 17 EUR/day.
(Max vehicle height accepted: 220 CM).
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.

Is there a rooftop terrace at the Mama Shelter Luxembourg?

We have a rooftop where you can enjoy the view. It is open between 20 April and 20 October every day except sunday, monday and tuesday from 17:00 to 01:00
For more details about the rooftop, please check this link here

Does Mama Shelter Luxembourg have special offers, gift boxes or vouchers?

We are able to offer you various special offers.
To have a look at our special offers, click HERE .

Does Mama Shelter Luxembourg provide a special diet and allergy-free menu?

Our restaurant is able to accommodate the following dietary requirements

Available at all times: Vegan & vegetarian.

Is there a bar at Mama Shelter Luxembourg?

Take a look at our bar details below

Mama Bar:
- Live entertainment
- Smoking not allowed/ Wheelchair not accessible
- Open 7/7
- Open to public
- Pets are not accepted in the restaurant
• No dress code is required
- Free services: Live entertainment
- Have a look at our menu
- See our drink list here
- Click here for more details

What is the breakfast menu at Mama Shelter Luxembourg ?

We offer continental breakfast.
See menu items below:
. Breads & cakes: baguette, toasts, pastries.
. Eggs: scrambled eggs, fried eggs, omelettes, boiled eggs.
. Cereals: cereals.
. Fruits & vegetables: fresh fruits, salad.
. Dairy: butter, cheese, whole milk, yogurts.
. Meat & fish: cold meats, bacon, sausages.
. Drinks: cappuccino, coffee, espresso, fresh fruit juice, fruit juice, hot chocolate, american coffee.
. Others: honey, jams.

What is the cancellation policy for Mama Shelter Luxembourg ?

Do you want to cancel a reservation?

What is the price of breakfast at Mama Shelter Luxembourg ?

Breakfast is open to guests and visitors:

• Price per adult: 22 EUR

• Price for kids (under 12) : 10 EUR
You can add breakfast to your stay at any time, just notify the front desk.
If you are not a guest, you’re welcome to join us too. Just let the staff know upon arrival.

What are the payment methods accepted at Mama Shelter Luxembourg ?

Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need a valid credit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.
We accept the following payment methods:

• MasterCard

• American Express

• Visa
We accept cash payments at the front desk
You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.

Are pets (dogs and cats...) allowed at Mama Shelter Luxembourg ?

We are pet friendly and your best friend is welcome with a couple of conditions:

• 25€/pet/day

• 12 kg maximum

• Domesticated pets, accepted in the restaurant

What time is breakfast at Mama Shelter Luxembourg ?

Breakfast is served daily from 06:30 to 10:30 and from 07:00 to 11:00 on weekends.
The breakfast is served in The main restaurant. We do not offer room service..

We cannot serve breakfast in room.

Is it possible to organize events at Mama Shelter Luxembourg?

We'd love to host your event! Thanks a lot for thinking of us!

We offer fully equipped event spaces.

What time is the check in at Mama Shelter Luxembourg ?

You are able to check in after 15:00.
We do not offer an early check-in.

What are the opening/closing dates at Mama Shelter Luxembourg ?

We are open all year round.

Is Mama Shelter Luxembourg baby-friendly?

Babies are welcome.
We are able to provide you the following items:

• Baby cot (15 EUR per day)

• Bottle warmer

• High chair

Do you accept kids at Mama Shelter Luxembourg ?

Children are welcome.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: reception.luxembourg@mamashelter.com.

Where exactly is Mama Shelter Luxembourg situated ?

This is our address
2 Rue du Fort Niedergruenewald, 1616 Luxembourg.
Click on DETAILS to see it on the map

What time is the check out at Mama Shelter Luxembourg ?

Regular check-out is until 12:00.
It is possible to request a late check-out until 15:00.
The price is 30 EUR per room.

Do rooms at Mama Shelter Luxembourg hotel include welcoming platters or coffee machines?

The rooms are not equipped with coffee machines.

What is Mama Shelter Luxembourg star rating?

Our hotel is part of Mama Shelter.
- Star rating: 3 stars.
- Service category: Midscale.
More info here

Does Mama Shelter Luxembourg have a reward & loyalty program ?

Experience Mama Shelter, earn points, and get more rewards with the Accor Live Limitless ALL program!

Why is it better to book direct at Mama Shelter Luxembourg ?

These are the advantages of booking direct with us:

• Best rate guarantee

Does Mama Shelter Luxembourg work with travel agents?

We are happy to work with travel agents.

I can show you our best rates and help you book. (Don't forget to indicate your IATA code for the payment of the commission).


The property is also listed on

• Amadeus RT LUXTER

• Sabre RT 385696

• Galileo RT F8960

• Worldspan RT ERLUX

What is the amount of the city tax at Mama Shelter Luxembourg?

There is no city tax

Does Mama Shelter Luxembourg do day passes ?

During the day we can offer the following services:

• Designation : from 10:00 to 18:00 from 79 EUR

May we leave our luggage before check in, at Mama Shelter Luxembourg ?

Secure luggage storage is available for all our guests for free before check-in and after check-out.

Does Mama Shelter Luxembourg have 24/7 reception?

The front desk is open 24/7

Is there a room service at Mama Shelter Luxembourg ?

We don't provide room service.

I can, however, suggest one of these dining options.

Is there a free wifi at Mama Shelter Luxembourg ?

Wifi is available at the property.
-Standard wifi: Free.
-Allowed for an unlimited number of devices.
-The network is secured.
-And available throughout the hotel (pool and beach are not included).
There is no ethernet connection.
4G and 5G also available.

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