FAQ

Is there a restaurant in Mama Shelter Paris West ?

Definitely, Mama Shelter Paris West has 2 restaurants:

• Restaurant Mama Restaurant:
- French, Family style
- Open 7/7.
- Open all year.

• Opening times:
- Lunch: from 12:00 to 15:00.
- Dinner: from 19:00 to 23:59.
- price range: $$
Restaurant Mama Restaurant menu

Restaurant Mama Restaurant drink list

Restaurant Mama Restaurant website



• Restaurant Rooftop:
- Italian, Casual Dining
- Open 7/7.
- Open all year.

• Opening times:
- from 12:00 to 00:00.
- price range: $$
Restaurant Rooftop menu

Restaurant Rooftop drink list

Restaurant Rooftop website

What time is the check in at Mama Shelter Paris West ?

You are able to check in after 15:00.
We do not offer an early check-in.

What is the cancellation policy for Mama Shelter Paris West ?

Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.

Does Mama Shelter Paris West have special offers, gift boxes or vouchers?

We are able to offer you various special offers.
To have a look at our special offers, click HERE .

What time is breakfast at Mama Shelter Paris West ?

Breakfast is served daily from 07:00 to 10:30 and from 07:00 to 10:30 on weekends.
The breakfast is served in the main restaurant. Mama's breakfast is opened for everybody, even non-hotel guests..

We cannot serve breakfast in room.
Have a look at our breakfast menu here.

How many rooms are there at Mama Shelter Paris West ?

We have 207 rooms.


• 134 Medium Mama room(s) from 18 to 22 M² with a capacity of up to 2 guest(s).

• 7 Large Mama room(s) from 19 to 23 M² with a capacity of up to 4 guest(s).

• 13 XL Mama room(s) of 28 M² with a capacity of up to 2 guest(s).

• 8 XXL Mama room(s) from 37 to 42 M² with a capacity of up to 4 guest(s).

• Main amenities: TV, air conditionner.

Is there a bar at Mama Shelter Paris West?

Take a look at our bar details below

•Bar:
- Live entertainment
- Smoking not allowed/ Wheelchair not accessible
- Open 7/7
- Mon: from 12:00 to 23:00.
- Tue: from 12:00 to 23:00.
- Wed: from 12:00 to 23:00.
- Thu: from 12:00 to 01:30.
- Fri: from 12:00 to 01:30.
- Sun: from 19:00 to 23:00.
- Sat: from 12:00 to 01:30.
- Open to public
- Pets are not accepted in the restaurant
• No dress code is required
- Free services: TV and Sports broadcast
- Have a look at our menu
- Events here
- Click here for more details

What are the payment methods accepted at Mama Shelter Paris West ?

Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need a valid credit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.
We accept the following payment methods:

• MasterCard

• American Express

• Visa
We accept cash payments at the front desk
You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.

Are there any gym facilities at Mama Shelter Paris West ?

Unfortunately, due to Covid, our fitness area is not accessible.

Is there a parking at Mama Shelter Paris West ?

You can use parking lot P6, located next to the hotel, Place des insurgés de Varsovie. All you have to do is park, take a ticket, go to the reception for the validation of the ticket, which will allow you to obtain a 50% reduction (23 EUR instead of 46 EUR per day), to be paid directly at the car park cash desk. Isn't that too cool? Another good news: You can charge your electric car there!

What is the size of the beds at Mama Shelter Paris West ?

Medium Mama rooms have 1 queen size bed(160x200cm)
Large Mama rooms have 2 queen size beds(160x200cm)
XL Mama rooms have 1 king size bed(180x200cm)
XXL Mama rooms have 1 king size bed(180x200cm)

What is the breakfast menu at Mama Shelter Paris West ?

We offer French, American, continental breakfast.
See menu items below:
. Breads & cakes: pastries, muffins, toasts.
. Eggs: omelettes.
. Cereals: cereals.
. Fruits & vegetables: fresh fruits, grilled tomatoes, salad.
. Dairy: butter, cheese.
. Meat & fish: bacon, cold meats, sausages.
. Drinks: cappuccino, american coffee, espresso, coffee.
. Others: honey, jams.

What is supplied in the bathrooms at Mama Shelter Paris West ?

All of our bathrooms are equipped with:
Hair dryer, towels, soap and cotton swabs
Not available:
Bathrobe, bedroom slippers, shower gel, shampoo, hair conditioner, toothbrush, toothpaste, shower cap, hairbrush, magnifying mirror, bidet, beach towels and pool towels

Where exactly is Mama Shelter Paris West situated ?

This is our address
20 Av. de la Prte de la Plaine, 75015 Paris, France.
Click on DETAILS to see it on the map

What time is the check out at Mama Shelter Paris West ?

Regular check-out is until 12:00.
It is possible to request a late check-out until 15:00.
The price is 30 EUR per room.

Do you accept kids at Mama Shelter Paris West ?

Children are welcome.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: fo.pariswest@mamashelter.com.

Does Mama Shelter Paris West work with travel agents?

We are happy to work with travel agents.

I can show you our best rates and help you book. (Don't forget to indicate your IATA code for the payment of the commission).


The property is also listed on

• Amadeus RT PARWES

• Sabre RT 325912

• Galileo RT F2627

• Worldspan RT WEPAR

Are pets (dogs and cats...) allowed at Mama Shelter Paris West ?

We are pet friendly and your best friend is welcome with a couple of conditions:

• 25€/stay

May we leave our luggage before check in, at Mama Shelter Paris West ?

Secure luggage storage is available for all our guests for free before check-in and after check-out.

Is there a rooftop terrace at the Mama Shelter Paris West?

We have a rooftop where you can enjoy the view. It is open all year long daily from 12:00 to 00:00
For more details about the rooftop, please check this link here

What is Mama Shelter Paris West star rating?

Our hotel is part of Mama Shelter.
- Star rating: 3 stars.
- Service category: Midscale.
More info here

Does Mama Shelter Paris West have a reward & loyalty program ?

Experience Mama Shelter, earn points, and get more rewards with the Accor Live Limitless ALL program!

Why is it better to book direct at Mama Shelter Paris West ?

These are the advantages of booking direct with us:

• Best rate guarantee

What are the opening/closing dates at Mama Shelter Paris West ?

We are open all year round.

What is the amount of the city tax at Mama Shelter Paris West?

We charge city taxes 1,88 EUR per person and per night.

Does Mama Shelter Paris West do day passes ?

During the day we can offer the following services:

• Designation : from 10:00 to 16:00 from 89 EUR

Does Mama Shelter Paris West have 24/7 reception?

The front desk is open 24/7

What is the price of breakfast at Mama Shelter Paris West ?

The breakfast can be included in the room booking, depending on the package that was booked.
Mama's breakfast is opened for everybody, even non-hotel guests.
The rate is 9€ for a continental breakfast, and 21€ for full buffet breakfast.
You have to come and taste it !

Is there a room service at Mama Shelter Paris West ?

We don't provide room service.

I can, however, suggest one of these dining options.

Is there a free wifi at Mama Shelter Paris West ?

Wifi is available at the property.
-Standard wifi: Free.
-Allowed for an unlimited number of devices.
-The network is secured.
-And available throughout the hotel (pool and beach are not included).
There is no ethernet connection.
4G and 5G also available.