FAQ

Is there a parking at Mama Shelter Rennes ?

We are sorry, we don't have a parking lot.
Most of our guests park on the street. It is free 24/7.
The closest parking space:

• Parking Les Lices C-Park

• 17 Pl. des Lices, 35000 Rennes, France

• +33 2 99 65 41 46

• Click here
Parking Les Lices C-Park
17 Pl. des Lices, 35000 Rennes, France
The distance is 1 m from the property
Directions

Is there a restaurant in Mama Shelter Rennes ?

Definitely, Mama Shelter Rennes has 2 restaurants:

• Restaurant BOITE EN VERRE:
- French, Casual Dining
- Open 7/7.
- Open all year.

• Opening times:
- Lunch: from 12:00 to 14:30.
- Dinner: from 19:00 to 23:30.
- price range: $$
Restaurant BOITE EN VERRE website



• Restaurant RESAURANT RDC:
- French, Fast Casual
- Open 7/7.
- Open all year.

• Opening times:
- from 07:00 to 23:30.
- price range: $$
Restaurant RESAURANT RDC menu

Is there a swimming pool at Mama Shelter Rennes ?

Have a look at our swimming pool details below:

•Swimming pool:
-Indoor
-Smoking not allowed/ Wheelchair not accessible/ Wheelchair ramp/lift not available
-Open all year
-Non-heated
-No age restriction
-Size: L:20 M, W:10 M and D:2 M
-Guests price: 10 EUR /day
-Open to public: 20 EUR /day
-Reservation is not mandatory
-Seawater: No
-Chlorine: No

Does Mama Shelter Rennes hotel offer any entertainment programs?

DJ set, live entertainment, cinemama and much more.... Go to the section Explore > Calendar

Click here for more details.

What are the payment methods accepted at Mama Shelter Rennes ?

Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need a valid credit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.
We accept the following payment methods:

• Visa

• MasterCard

• American Express

• Maestro

• Debit
We accept cash payments at the front desk
You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.

Does Mama Shelter Rennes have special offers, gift boxes or vouchers?

We are able to offer you various special offers.
To have a look at our special offers, click HERE.

Are pets (dogs and cats...) allowed at Mama Shelter Rennes ?

We are pet friendly and your best friend is welcome with a couple of conditions:

• 25 EUR/Pet/Stay

What is the cancellation policy for Mama Shelter Rennes ?

Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.

What time is the check out at Mama Shelter Rennes ?

Regular check-out is until 12:00.
It is possible to request a late check-out until 15:00.
The price is 30 EUR per room.

Is there a spa at Mama Shelter Rennes ?

Take a look at the spa details below:

•Mama Spa:
-Smoking not allowed/ Wheelchair not accessible/ Wheelchair ramp/lift not available
- Not pregnancy friendly
-Open to public 30 EUR / circuit
-Access is free for our guests. included:
-Minimum age 13 years
-Reservation is mandatory
- Provided: Bathrobe and slippers.
- Not provided: Swimsuit, swim cap and Other items.
- Mandatory: Swimsuit.
- Not mandatory: Bathrobe, slippers, swim cap and Other items.
- Facilities: Sauna, hammam and massage.
- Click here for more details

What time is the check in at Mama Shelter Rennes ?

You are able to check in after 15:00.
We do not offer an early check-in.
Guests who arrive early can use our facilities free of charge before check-in.

How many rooms are there at Mama Shelter Rennes ?

We have 119 rooms.


• 31 LARGE MAMA DOUBLE room(s) from 27 to 45 M² with a capacity of up to 2 guest(s).

• 2 MEDIUM MAMA TERRACE room(s) of 20 M² with a capacity of up to 2 guest(s).

• 49 MEDIUM MAMA DOUBLE room(s) from 17 to 23 M² with a capacity of up to 2 guest(s).

• 20 MEDIUM MAMA TWIN room(s) from 20 to 26 M² with a capacity of up to 2 guest(s).

• 17 XXL MAMA room(s) from 37 to 56 M² with a capacity of up to 4 guest(s).

• Main amenities: mini bar, TV, air conditionner, non smoking.

What is the breakfast menu at Mama Shelter Rennes ?

We offer Buffet, continental breakfast.
See menu items below:
. Breads & cakes: baguette, toasts, pastries.
. Eggs: boiled eggs, omelettes, scrambled eggs, fried eggs.
. Cereals: cereals.
. Fruits & vegetables: fresh fruits, salad.
. Dairy: cheese, yogurts, butter, skimmed milk, whole milk.
. Meat & fish: bacon, sausages.
. Drinks: american coffee, cappuccino, espresso, coffee, fresh fruit juice, fruit juice, hot chocolate.
. Others: honey, jams.

is it possible to request a specific floor at Mama Shelter Rennes?

We have 4 floors, a lift on each floor which is fully wheelchair accessible.
LARGE MAMA DOUBLE: Any floor
MEDIUM MAMA TERRACE: Top floor, Lower floors
MEDIUM MAMA DOUBLE: Any floor
MEDIUM MAMA TWIN: Any floor
XXL MAMA: Any floor

What time is breakfast served at hotel Mama Shelter Rennes?

Breakfast is served daily from 07:00 to 11:00.
The breakfast is served in Restaurant located on the 3rd Floor.

We cannot serve breakfast in room.

Is there a room service at Mama Shelter Rennes ?

We don't provide room service.

Does Mama Shelter Rennes have rooms with a view?

- Large Mama double: yard and street view
- Medium Mama Terrace: Street view
- Medium Mama Double: Street view
- Medium Mama Twin: yard view
- XXL Mama: Street and yard view

Do rooms at Mama Shelter Rennes hotel include welcoming platters or coffee machines?

We provide our guests with Nespresso and Kettle machines in our LARGE & XXL rooms

What is the size of the beds at Mama Shelter Rennes ?

LARGE MAMA DOUBLE rooms have 1 queen size bed(160x200cm)
MEDIUM MAMA TERRACE rooms have 1 queen size bed(160x200cm)
MEDIUM MAMA DOUBLE rooms have 1 queen size bed(160x200cm)
MEDIUM MAMA TWIN rooms have 2 single beds(90x200cm)
XXL MAMA rooms have 1 king size bed(180x200cm) or 1 sofa bed(140x200cm)

Does Mama Shelter Rennes have connecting rooms ?

We do have connecting rooms.
Please indicate your preference in the "comments" section when making a reservation.

What is Mama Shelter Rennes star rating?

Our hotel is part of Mama Shelter.
- Star rating: 4 stars.
- Service category: Midscale.
More info here

Does Mama Shelter Rennes have a reward & loyalty program ?

We are sorry, but we do not have a loyalty program.

Are there any discount codes at Mama Shelter Rennes?

We don't have any promo code at the moment.
The best offers are always available on this chat.

Why is it better to book direct at Mama Shelter Rennes ?

These are the advantages of booking direct with us:

• Best rate guarantee

What are the opening/closing dates at Mama Shelter Rennes ?

The hotel is brand new we are getting ready for our inauguration

Does Mama Shelter Rennes work with travel agents?

We are happy to work with travel agents.

The commission rate for travel agents is 10%.
I can show you our best rates and help you book. (Don't forget to indicate your IATA code for the payment of the commission).


The property is also listed on

• Amadeus RNSMSR

• Sabre 600393

• Galileo H4606

• Worldspan MSRNS

What is the amount of the city tax at Mama Shelter Rennes?

City tax of 1.80EUR per day and per person is extra.
Local tax of 0.18EUR per day and per person is extra.

What are Mama Shelter Rennes hotel rate plans?

We have two kind of rates:
- Flexible: modifiable until 12:00 (local time) one day before arrival
- Not flexible: not changeable, not refundable.
It is possible to book with breakfasts included in one or the other.
However, Mama has some other good deals in store for you: here

Does Mama Shelter Rennes do day passes ?

During the day we can offer the following services:

• Designation : from 12:00 to 16:00 from 89 EUR

May we leave our luggage before check in, at Mama Shelter Rennes ?

Secure luggage storage is available for all our guests for free before check-in and after check-out.