As usual, there is something to suit all tastes. Come and relax on our very comfortable seats 
, have a drink around the island bar or enjoy the view from the panoramic restaurant, “Mama’s Penthouse” . Once again, Mama has all the tools to make you happy!
Mama's Penthouse
Come and enjoy an amazing view of the Seine and the Eiffel Tower from our ethnic inspired panoramic restaurant. Between graphic materials and chic patterns, you will definitely not want to leave this place, either to have a drink, enjoy some great food prepared with love or to appreciate the (great) view!
Good food to share Cocktails
Sports Bar
Feeling like sipping a cocktail or drinking a beer while watching a game? With its typical American sports bar atmosphere, Mama has done everything to create a relaxing and friendly environment around the large island bar.
Signature Cocktails
Game broadcasts
Mama Goes East
Discover Mama Goes East, a limited-edition menu inspired by Japanese flavours and cultures, then remixed with Mama’s signature twist. From gyozas and baos to tataki, donburi and exclusive cocktails, Mama invites you on a journey to Japan… without leaving your table.
Mama's signature
Homemade food
Signature cocktails
Music sessions
Signature cocktails concocted by our bartenders and homemade local dishes, prepared with love and all set to music. Mama’s restaurants are synonymous with relaxed gatherings, lively meetings and informal celebrations…
Frequently asked questions
ANSWER.
To reach the hotel staff, please find the details for each department below:
Reception
Email: reception.parisladefense@mamashelter.com
Phone: +33 1 40 81 02 02
Toll-Free #: Not available
SMS: Not available
Reservation
Email: parisladefense@mamashelter.com
Phone: +33 1 40 81 02 02
Toll-Free #: Not available
SMS: Not available
Events
Email: events.parisladefense@mamashelter.com
Phone: +33 1 40 81 02 02
Toll-Free #: Not available
SMS: Not available
Restaurant
Email: food.parisladefense@mamashelter.com
Phone: +33 1 40 81 02 02
Toll-Free #: Not available
SMS: Not available
Bar
Email: food.parisladefense@mamashelter.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Breakfast
Email: food.parisladefense@mamashelter.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Accounting
Email: mybill.parisladefense@mamashelter.com
Phone: +33 1 40 81 02 02
Toll-Free #: Not available
SMS: Not available
ANSWER.
To request an invoice, please send an email to: mybill.parisladefense@mamashelter.com with the following information:
• Reservation or accommodation number (if you have one)
• Email address
• Phone number
ANSWER.
To submit your feedback, please send an email to: reception.parisladefense@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER.
Definitely, Mama Shelter Paris La Defense has 2 restaurants:
Restaurant Mama's Diner:
• Steakhouse, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Mon: from 11:00 to 22:00.
• Tue: from 11:00 to 22:00.
• Wed: from 11:00 to 22:00.
• Thu: from 11:00 to 22:00.
• Fri: from 11:00 to 22:00.
• Sat: from 18:00 to 22:00.
• Sun: from 18:00 to 22:00.
• Price range: $$
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are available upon request.
• Max capacity: 30 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
Restaurant Mama's Diner menu
Restaurant Mama's Penthouse:
• Contemporary, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 12:00 to 23:00.
• Price range: $$
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are available upon request.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
ANSWER.
To modify your stay:
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: parisladefense@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.
If a modification fee applies, we will let you know before processing your request.
To extend your stay:
Please send an email to: parisladefense@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address
To add guest(s) to your booking:
Please send an email to: parisladefense@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number
If a modification fee applies, we will let you know before processing your request.
ANSWER.
Parking services:
We do have parking.
Parking is available for guests only.
Parking cannot be booked in advance.
Parking Rates:
Standard parking price for guests:
• Parking price for all vehicles: 30 EUR/day
Unfortunately we do not have a valet parking service.
Parking location and access:
The parking is open 24/7.
In-and-out privileges:
You can exit and enter anytime without extra charges.
it is not possible to access the parking area before check-in.
It is not possible to use the parking after check-out.
Parking description:
The parking area is covered.
Our parking is not accessible to persons with disabilities.
The parking is secured.
The parking is equipped with CCTV cameras.
Accepted vehicles:
Accepted vehicle types: Bike, Minivan, Mobility scooter, Motorbike, Sedan, SUV.
We are not able to accept the following vehicles: Bus, Caravan, Gas vehicle, Pick-up, RV, Trailer, Truck.
We have bike parking facilities.
Bike parking is secured.
Bike parking location: located at the main parking area.
Bike parking is available for free.
Our parking is not equipped with bike maintenance tools.
Bikes cannot be stored in your room.
Street parking is not available.
ANSWER. We are sorry, but we do not take reservations
ANSWER.
Please send us an email at reception.parisladefense@mamashelter.com with the following info:
- The item you left in the hotel
and your:
- Accommodation number
- Departure date
- Home address
- Phone number
- E-mail address
ANSWER.
• Mama's Diner and Mama's Penthouse :
To modify your restaurant booking please send an email to: food.parisladefense@mamashelter.com with the following information:
• Restaurant name
• Name
• Requested change(s)
• Phone number
• Email address
Price:
Leave time at: