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Mama

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At Mama Paris La Défense mamamoji, each room has been designed to offer you everything you need: foolproof bedding, a TV worthy of a private cinema session mamamoji and a spacious shower mamamoji  for two. Cherry on top: some of our rooms have an amazing view of the Eiffel Tower mamamoji that will complete the picture.

    • medium room with king-size bed
    Medium Mama

    Whether you’re visiting us as a couple or with colleagues, we have all the options you’ll need to make your stay complete. Available as twin single beds or a queen-size bed option, Mama will ensure you have sweet dreams under the tilted mirror, or not… Max. 2 people.

     

    Medium Mama Twin: enjoy 18 to 20m² and 2 twin beds (90x200cm).

     

    Medium Mama Double: enjoy 17 to 19m² and a queen-size bed (160x200cm).

     

    Medium Mama Double Absolute: enjoy 17 to 20m², a queen-size bed (160x200cm), the view on the Eiffel Tower, an Espresso machine, a kettle.

    From 17 to 20 m²
    2 people
    Queen size bed (160x200cm) or 2 twin beds (90x200cm)
    Eiffel Tower view (Medium Absolute room type only)
    Free movies (including X-rated)
    Organic solid amenities
    Hair dryer
    No cot possible
    No extra bed possible
    • XXL room with king-size bed
    XXL Mama

    Perfect for a stay with friends or for colleagues attending a Parisian seminar, you can either choose  between our XXL Mama Suite (King-size bed + a soft sofa) for max. 3 people and our XXL Mama Family that offers you 2 communicating rooms (1 Small Mama Double + 1 Medium Mama Double) for max. 4 people. In the bathroom, the shower is spacious and our organic solid skincare products are only waiting for you.

     

    XXL Mama Suite: enjoy 35m², a King-size bed (180x200cm), a sofa bed (90x200cm), an Espresso machine, baby cot on request, ADA Bathroom on demand, max. 3 people.

     

    XXL Mama Family: enjoy 35m², 2 communicating rooms (1 Small Mama Double + 1 Medium Mama Double), an Espresso machine, ADA Bathroom on demand, max. 4 people.

    35 m²
    2 to 4 people
    King size bed (180x200cm) + a sofa bed (90x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Hair dryer
    Baby cot on request (for some rooms only)
    No extra bed possible
4.5
Excellent
From 4898 reviews
by TrustYou by TrustYou

Guests reviews

  • 4/5

    Well located

    “Provided what I wanted, a convenient location for my appointments.”

    30/06/2024

  • 1.5/5

    Terrible welcome experience, very sad!

    “At my arrival, the room wasn't ready! I agreed to wait at the restaurant 1 hour. The only explanation from front desk: "even for Golden members, they don't do early check-in" it was 02:00 pm. Step 2, at 03:00 pm they refused to proceed to check-in after them mistake regarding the switch credit card. I paid in cash but couldn't pay 50 € the deposit by my card and they refused to be deposit in cash: €50!!! I couldn't use my card business because the person from front desk crashed it by using it for another guest who was just before me. She switch deposit and haven't noticed her mistake. Unqualified staff in front desk! That is the weirdest experience I had at front desk in my all hotel experience. In conclusion I had to wait 07:30 pm to check-in with my colleague credit card for €50 deposit!🙄 Never happened even in more than 50 nights with Accor hotels around the world in less than 11 months...”

    De C. - 28/06/2024

  • 3.5/5

    Good stay

    “Overall experience was good.”

    Kenneth - 27/06/2024

  • 1/5

    Very poor quality and service

    “Your staff is not properly trained and isn't on a 4 star level at all. Same goes for the breakfast, when not even ordering a decent quality of coffee.”

    Claudia - 24/06/2024

  • 4/5

    Well located, good stay, nic rooftop

    “Good service, only the breakfast tray in the room was still in the room on the evening”

    Anna - 24/06/2024

  • 3/5

    Good location but..

    “Quick check-in Room was ok - asked for a high floor. Given my 3rd visit I would have thought I might have got one but still ended up on 4th. Tv wasn’t working the first night / next morning. Breakfast is good but staff working there don’t really engage.”

    19/06/2024

  • 5/5

    Amazing

    “Very nice place and people whose working there, It’s near form Metro station Around 15 minutes by walking, if I visit France again I’ll comeback to this place :)”

    Mohammed A. - 13/06/2024

  • 3/5

    Good location but where is the hot water?

    “Small room, but suitable. Issue with pressure and temperature of water (at least on the 12th floor), luke warm at the most....On a postive note, the breakfast buffet is excellent, set aside the espresso machine that apparently were OOO”

    Christian - 10/06/2024

  • 5/5

    Fantastic time!

    “Very friendly staff, great rooms and superb food.”

    Fras M. - 09/06/2024

  • 1.5/5

    Stunning City View, Disappointing Service

    “This hotel is a pretty picture with a good bed and a great city view. Unfortunately, the positives end there. For the price, you get zero service, unresolved problems, and even a lack of toilet paper in the room. The air conditioning was a major issue. The windows couldn't be opened, and the air conditioning worked poorly, making the room either too hot and humid or too cold. The shower water pressure was very weak, making it frustrating to use. The hygiene kit was disappointing, consisting only of two types of bar soap, cotton pads and earsticks. It was only replenished after asking at reception. The hotel hosts discos on the 14th floor every weekend. Light sleepers should be prepared for noise until late at night, which can be quite disturbing. Despite notifying the staff in advance about my spouse's birthday, there was no special recognition. After reminding them again, they brought two cookies, which were underwhelming. The floors throughout the hotel were incredibly dirty, causing shoes to stick, which was very unpleasant. We reported these issues to the reception, but the only solution offered was to change rooms. We believed the problems were building-wide (as mentioned in other reviews) and didn't want to give up the best part of our room – the view of the city. In conclusion, apart from the comfortable bed and the amazing view, this hotel falls short in many areas, especially in terms of service and cleanliness. For the price, I expected much better.”

    Aleksandr - 06/06/2024

  • 5/5

    Great hotel located in centre of La Defense

    “stayed at hotel a few times before and again another excellent stay. Staff very friendly, rooms clean and well air conditioned, dining offer excellent and locality to business district and metro perfect”

    S C. - 04/09/2023

  • 5/5

    A Happy find

    “It was quiet and clean and the beds were comfy. The shower was hot and the room had everything we needed. The tasty food and the fabulous view from the roof was an unexpected bonus. It was easy to navigate there from the Metro and I would happily stay there again.”

    Sta - 13/08/2023

See all reviews

An ideal stay

ms-mama-paris-west-luxury-bedding-sheets

Luxury bedding

Free movies

Organic solid amenities

A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.

Frequently Asked Questions

QUESTION. Is the reception at hotel Mama Shelter Paris La Defense open 24/7?

ANSWER. The front desk is open 24/7

QUESTION. Is there a restaurant in Mama Shelter Paris La Defense hotel ?

ANSWER. Definitely, Mama Shelter Paris La Defense has 2 restaurants:


• Restaurant Mama's Diner:
 • Steakhouse, Casual Dining
 • Open 7/7.
 • Open all year.
• Opening times:
 • from 12:00 to 22:00.
 • Price range: $$

Restaurant Mama's Diner menu

• Open for guests and visitors.
• Lunch boxes are available upon request.
• Max capacity: 30 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• No dress code is required


• Restaurant Restaurant Panoramique:
 • Contemporary, Casual Dining
 • Open 7/7.
 • Open all year.
• Opening times:
 • from 12:00 to 23:00.
 • Price range: $$
• Open for guests and visitors.
• Lunch boxes are available upon request.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• Dress code:
• Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.

QUESTION. Which language does the staff speak at Mama Shelter Paris La Defense hotel ?

ANSWER. Our team speaks English and French.

QUESTION. How can I provide feedback about my stay at the hotel Mama Shelter Paris La Defense?

ANSWER. To submit your feedback, please send an email to: reception.parisladefense@mamashelter.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

QUESTION. Is there a parking at Mama Shelter Paris La Defense hotel ?

ANSWER. We offer a secure parking space at a rate of 30 EUR/day.
(Max vehicle height accepted: 190 CM).
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.
Unfortunately we do not have a valet parking service.

Electric cars:
We have a charging station for electric vehicles at no extra cost.

Bike parking:
We have a bike parking area.

QUESTION. What time is the check in at Mama Shelter Paris La Defense hotel ?

ANSWER. You are able to check in anytime after 15:00.
We do not offer an early check-in.

QUESTION. Does the Mama Shelter Paris La Defense hotel provide laundry services ?

ANSWER. We offer laundry services :

QUESTION. How to recover lost items from Mama Shelter Paris La Defense hotel?

ANSWER. Please send us an email at reception.parisladefense@mamashelter.com with the following info:
- The item you left in the hotel
and your:
- Accommodation number
- Departure date
- Home address
- Phone number
- E-mail address

QUESTION. What are the payment methods accepted at Mama Shelter Paris La Defense hotel ?

ANSWER. Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need a valid credit or debit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.

We accept the following payment methods:
• MasterCard
• American Express
• Visa

We accept cash payments at the front desk.
All means of payment not listed above are considered unacceptable.
• You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.
• We do not require a security deposit. Please note that if you have chosen the prepaid option, you will be required to pay the total amount in advance.
• We do not accept installment payments.
• We do not accept payments made for someone else.

QUESTION. Does Mama Shelter Paris La Defense hotel offer any entertainment programs?

ANSWER. DJ Set, Live entertainment, karaoke, and much more...
Click here for more details.

See the FAQ

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