Sleep
Mama
At Mama Paris La Défense
, each room has been designed to offer you everything you need: foolproof bedding, a TV worthy of a private cinema session
and a spacious shower
for two. Cherry on top: some of our rooms have an amazing view of the Eiffel Tower
that will complete the picture.
An ideal stay
Luxury bedding
Free movies
Organic amenities
A 5-star bedding, soft and cosy for a restful night’s sleep. Thoughtfully selected toiletries provide comfort for your skin. Enjoy a wide selection of complimentary movies on large screens, including X-rated films.
Frequently Asked Questions
ANSWER.
To reach the hotel staff, please find the details for each department below:
Reception
Email: reception.parisladefense@mamashelter.com
Phone: +33 1 40 81 02 02
Toll-Free #: Not available
SMS: Not available
Reservation
Email: parisladefense@mamashelter.com
Phone: +33 1 40 81 02 02
Toll-Free #: Not available
SMS: Not available
Events
Email: events.parisladefense@mamashelter.com
Phone: +33 1 40 81 02 02
Toll-Free #: Not available
SMS: Not available
Restaurant
Email: food.parisladefense@mamashelter.com
Phone: +33 1 40 81 02 02
Toll-Free #: Not available
SMS: Not available
Bar
Email: food.parisladefense@mamashelter.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Breakfast
Email: food.parisladefense@mamashelter.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Accounting
Email: mybill.parisladefense@mamashelter.com
Phone: +33 1 40 81 02 02
Toll-Free #: Not available
SMS: Not available
ANSWER.
To request an invoice, please send an email to: mybill.parisladefense@mamashelter.com with the following information:
• Reservation or accommodation number (if you have one)
• Email address
• Phone number
ANSWER.
Definitely, Mama Shelter Paris La Defense has 2 restaurants:
• Restaurant Mama's Diner:
• Steakhouse, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Mon: from 11:00 to 22:00.
• Tue: from 11:00 to 22:00.
• Wed: from 11:00 to 22:00.
• Thu: from 11:00 to 22:00.
• Fri: from 11:00 to 22:00.
• Sat: from 18:00 to 22:00.
• Sun: from 18:00 to 22:00.
• Price range: $$
Restaurant Mama's Diner menu
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are available upon request.
• Max capacity: 30 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
• Restaurant Mama's Penthouse:
• Contemporary, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 12:00 to 23:00.
• Price range: $$
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are available upon request.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
ANSWER.
To submit your feedback, please send an email to: reception.parisladefense@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER.
We offer a secure parking space at a rate of 30 EUR/day.
(Max vehicle height accepted: 190 CM).
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.
Unfortunately we do not have a valet parking service.
Electric cars:
We have a charging station for electric vehicles at no extra cost.
Bike parking:
We have a bike parking area.
ANSWER.
To modify your stay:
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: parisladefense@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.
If a modification fee applies, we will let you know before processing your request.
To extend your stay:
Please send an email to: parisladefense@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address
To add guest(s) to your booking:
Please send an email to: parisladefense@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number
If a modification fee applies, we will let you know before processing your request.
ANSWER. We are sorry, but we do not take reservations
ANSWER.
Breakfast is open to guests and visitors:
• Price per adult: 21 EUR
• Price for kids (under 12) : 10 EUR
You can add breakfast to your stay at any time, just notify the front desk.
If you are not a guest, you’re welcome to join us too. Just let the staff know upon arrival.
Have a look at our breakfast menu here .
ANSWER.
Please send us an email at reception.parisladefense@mamashelter.com with the following info:
- The item you left in the hotel
and your:
- Accommodation number
- Departure date
- Home address
- Phone number
- E-mail address
From 16 to 20 m²
2 people
Queen size bed (160x200cm) or 2 twin beds (90x200cm)
Eiffel Tower view (Medium Absolute room type only)
Free movies (including X-rated)
Organic amenities
Hair dryer
No cot possible
No extra bed possible
