Sleep
Mama
At Mama Paris La Défense , each room has been designed to offer you everything you need: foolproof bedding, a TV worthy of a private cinema session
and a spacious shower
for two. Cherry on top: some of our rooms have an amazing view of the Eiffel Tower
that will complete the picture.
An ideal stay
Luxury bedding
Free movies
Organic solid amenities
A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.
Frequently Asked Questions
ANSWER.
Definitely, Mama Shelter Paris La Defense has 2 restaurants:
• Restaurant Mama's Diner:
• Steakhouse, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 12:00 to 22:00.
• Price range: $$
Restaurant Mama's Diner menu
• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 30 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
• Restaurant Restaurant Panoramique:
• Contemporary, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 12:00 to 23:00.
• Price range: $$
• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
ANSWER.
To reach the hotel staff, please find the details for each department below:
Reception
Email: reception.parisladefense@mamashelter.com
Phone:+33140810202
Toll-Free #:Not available
SMS: Not available
Reservation
Email: parisladefense@mamashelter.com
Phone:+33140810202
Toll-Free #:Not available
SMS: Not available
Events
Email: events.parisladefense@mamashelter.com
Phone:+33140810202
Toll-Free #:Not available
SMS: Not available
Restaurant
Email: food.parisladefense@mamashelter.com
Phone:+33140810202
Toll-Free #:Not available
SMS: Not available
ANSWER. The front desk is open 24/7
ANSWER.
To request an invoice, please send an email to: mybill.parisladefense@mamashelter.com with the following information:
• Reservation or accommodation number (if you have one)
• Email address
• Phone number
ANSWER. As for me, I can speak with you in one of these languages
ANSWER.
We offer a secure parking space at a rate of 30 EUR/day.
(Max vehicle height accepted: 190 CM).
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.
Unfortunately we do not have a valet parking service.
Electric cars:
We have a charging station for electric vehicles at no extra cost.
Bike parking:
We have a bike parking area.
ANSWER.
To submit your feedback, please send an email to: reception.parisladefense@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER.
To modify your stay:
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: parisladefense@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.
If a modification fee applies, we will let you know before processing your request.
To extend your stay:
Please send an email to: parisladefense@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address
To add guest(s) to your booking:
Please send an email to: parisladefense@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number
If a modification fee applies, we will let you know before processing your request.
ANSWER.
You are able to check in anytime after 15:00.
We do not offer an early check-in.
ANSWER.
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: parisladefense@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.