Eat & Drink

QUESTION. Is there a restaurant in Mama Shelter Toulouse hotel ?

ANSWER. Definitely, Mama Shelter Toulouse has a restaurant:

• Restaurant Mama shelter:
 • French, Casual Dining
 • Open 7/7.
 • Open all year.
• Opening times:
 • Lunch: from 12:00 to 15:00.
 • Dinner: from 19:00 to 23:59.
 • price range: $$

Restaurant Mama shelter menu
Restaurant Mama shelter website

• Open for guests and visitors.
• Lunch boxes are available upon request.
• Max capacity: 200 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.

QUESTION. Is there a rooftop terrace at the Mama Shelter Toulouse hotel ?

ANSWER. The rooftop is open depending on the weather. Please contact the restaurant.

QUESTION. Will there be special New Year's Eve celebrations at the Mama Shelter Toulouse hotel?

ANSWER. Please contact food.toulouse@mamashelter.com for more information or book your table on website

QUESTION. What is the cancellation policy for Mama Shelter Toulouse hotel ?

ANSWER. Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.

QUESTION. Can I book a table in the restaurant of the Mama Shelter Toulouse hotel?

ANSWER. • Mama shelter:
For more information about restaurant reservation, click HERE.

QUESTION. How can I provide feedback about my stay at the hotel Mama Shelter Toulouse?

ANSWER. To submit your feedback, please send an email to: reception.toulouse@mamashelter.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

QUESTION. Is there a parking at Mama Shelter Toulouse hotel ?

ANSWER. We are sorry, we don't have a parking lot.
Most of our guests park on the street.
The closest parking space:
• Indigo Parking Jean Jaurès
• 16 All. Jean Jaurès, 31000 Toulouse, France
• 3 EUR/hour
• Click here
Indigo Parking Jean Jaurès
16 All. Jean Jaurès, 31000 Toulouse, France
The distance is 0.2 km from the property
Directions

Electric cars:
We have a charging station for electric vehicles.

Bike parking:
We do not have a bike parking area in the property.
The closest bike parking area is located at:
• Station n° 18 VélÔToulouse, 4 Bd de Strasbourg, 31000 Toulouse, France
• The distance is 0.2 km from the property
• Directions

QUESTION. How many rooms are there at Mama Shelter Toulouse hotel ?

ANSWER. We have 120 rooms.

• 7 Small Mama from 13 to 15 M² with a capacity of up to 2 guest(s).
• 92 Medium Mama from 18 to 21 M² with a capacity of up to 2 guest(s).
• 7 Large Mama from 23 to 25 M² with a capacity of up to 2 guest(s).
• 5 XXL Mama of 35 M² with a capacity of up to 2 guest(s).
• 3 XXL Mama Family from 35 to 37 M² with a capacity of up to 4 guest(s).
• 1 XXL Mama Terrace from 35 to 40 M² with a capacity of up to 4 guest(s).
• 5 Medium Mama Twin from 18 to 21 M² with a capacity of up to 2 guest(s).
• Main amenities: TV, air conditionner, non smoking.

QUESTION. Are pets (dogs and cats...) allowed at Mama Shelter Toulouse hotel ?

ANSWER. We are pet friendly and your best friend is welcome with a couple of conditions:
• 25 EUR / pet/ stay
• Domesticated pets, accepted in the restaurant
• Pets are accepted in all bars and restaurants.

QUESTION. What time is the check in at Mama Shelter Toulouse hotel ?

ANSWER. You are able to check in anytime after 15:00.
We do not offer an early check-in.