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You have a question ? We are here to answer you

Is there a restaurant in Mama Shelter Toulouse ?

Definitely, Mama Shelter Toulouse has a restaurant:

• Restaurant Mama shelter:
- French, Casual Dining
- Open 7/7.
- Open all year.

• Opening times:
- Lunch: from 12:00 to 15:00.
- Dinner: from 19:00 to 23:59.
- price range: $$
Restaurant Mama shelter menu

Restaurant Mama shelter website

Is it possible to purchase a prepaid voucher at Mama Shelter Toulouse?

We are able to offer you various special offers.
To have a look at our special offers, click HERE.

Is there a bar at Mama Shelter Toulouse?

Take a look at our bar details below

Mama Bar:
- Live entertainment
- Smoking not allowed/ Wheelchair not accessible
- Open 7/7
- Mon: from 11:00 to 00:30.
- Tue: from 11:00 to 00:30.
- Wed: from 11:00 to 00:30.
- Thu: from 11:00 to 01:30.
- Fri: from 11:00 to 01:30.
- Sat: from 11:00 to 01:30.
- Sun: from 11:00 to 00:30.
- Open to public
- Pets are accepted
• No dress code is required
- Free services: TV and Live entertainment
- Click here for more details

Is there a rooftop terrace at the Mama Shelter Toulouse?

The rooftop is open every thursday, friday and saturday without reservation from 6PM.

Does Mama Shelter Toulouse do day passes ?

During the day we can offer the following services:

• day use : from 12:00 to 18:00 from 89 EUR

Is there a parking at Mama Shelter Toulouse ?

Our hotel doesn't have a parking lot.
The closest secure private parking space:

• Indigo Parking Jean Jaurès

• 16 All. Jean Jaurès, 31000 Toulouse, France

• 2 EUR/hour

• Click here
Indigo Parking Jean Jaurès
16 All. Jean Jaurès, 31000 Toulouse, France
The distance is 0.2 km from the hotel

Does Mama Shelter Toulouse have family rooms ?

Our hotel is family friendly.
Family rooms for 3 people and more:

• XXL Mama Family

How many rooms are there at Mama Shelter Toulouse ?

The hotel has 120 rooms.

• 7 Small Mama room(s) from 13 to 15 M² with a capacity of up to 2 guests.

• 92 Medium Mama room(s) from 18 to 21 M² with a capacity of up to 2 guests.

• 7 Large Mama room(s) from 23 to 25 M² with a capacity of up to 2 guests.

• 5 XXL Mama room(s) of 35 M² with a capacity of up to 2 guests.

• 3 XXL Mama Family room(s) from 35 to 37 M² with a capacity of up to 4 guests.

• 1 XXL Mama Terrace room(s) from 35 to 40 M² with a capacity of up to 4 guests.

• 5 Medium Mama Twin room(s) from 18 to 21 M² with a capacity of up to 2 guests.

• Main amenities: TV, air conditionner, non smoking.

What time is the check out at Mama Shelter Toulouse ?

Regular check-out is until 12:00

Although, It is possible to request a late check-out until 15:00.
The price is 30EUR per room.

Late check-outs must be requested directly at the front desk and are subject to availability

Does Mama Shelter Toulouse provide a special diet and allergy-free menu?

Our restaurant is able to accommodate the following dietary requirements

Available at all times: Vegan & vegetarian.

Available upon request (let us know at check-in): Almond-free, dairy-free, egg-free, gluten-free, nut-free, peanut-free, seafood-free, sesame-free & soy-free.

What is the breakfast menu at Mama Shelter Toulouse ?

We offer continental breakfast.
See menu items below:
. Breads & cakes: baguette, toasts, pastries.
. Cereals: cereals.
. Fruits & vegetables: fresh fruits.
. Dairy: yogurts.
. Drinks: coffee, fresh fruit juice, hot chocolate.

What is the price of breakfast at Mama Shelter Toulouse ?

Breakfast is open to guests and visitors:

• Price per adult: 19 EUR

• Price for kids (under 12) : 9 EUR
You can add breakfast to your stay at any time, just notify the front desk.
If you're not a guest at the hotel, you’re welcome to join us too. Just let our team members know upon arrival and enjoy!

Is it possible to have twin beds at Mama Shelter Toulouse?

The rooms that offer twin/split bed options are Medium Mama Twin.

When booking a room, select the right room type and do not hesitate to make your preference known in the "special request" section (that pops up right before you confirm the booking).

What is the cancellation policy for Mama Shelter Toulouse ?

Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.

What time is breakfast at Mama Shelter Toulouse ?

Breakfast is served daily from 07:00 to 11:00.
The breakfast is served in The main restaurant. We do not offer room service..

We cannot serve breakfast in room.

What is supplied in the bathrooms at Mama Shelter Toulouse ?

All of our bathrooms are equipped with:
Hair dryer, towels, soap, shower gel, shampoo and cotton swabs
Upon request:
At an extra charge:
Bedroom slippers 8 EUR
Not available:
Bathrobe, hair conditioner, toothbrush, toothpaste, shower cap, hairbrush, magnifying mirror, bidet, beach towels and swimming pool towels

Which language does the staff speaks at Mama Shelter Toulouse ?

Our team speaks English, Arabic, French, Russian and Spanish.

Are pets (dogs and cats...) allowed at Mama Shelter Toulouse ?

We are pet friendly and your best friend is welcome with a couple of conditions:

• 0

• 25 Euros/pet/day

• Domesticated pets, accepted in the restaurant

Does Mama Shelter Toulouse have 24/7 reception?

The front desk is open 24/7

How can we get to Mama Shelter Toulouse from the closest airport or train station ?

From Toulouse Blagnac Airport take the Aero Bus line to Jean Jaurès Station. Mama is 3 minutes walk away (22 minutes, 8.5 EUR)

What time is the check in at Mama Shelter Toulouse ?

You are able to check-in at our hotel after 15:00.
We are not able to offer early check-ins.

Is there a swimming pool at Mama Shelter Toulouse ?

We don't have a swimming pool

Where exactly is Mama Shelter Toulouse situated ?

Here is the address of the hotel
54 Bd Lazare Carnot, 31000 Toulouse, France.
Click on DETAILS to see it on the map

What are the hygiene and cleaning measures at Mama Shelter Toulouse ?

The health pass is not compulsory to access to your room, at the restaurant, bar, rooftop, meeting rooms and cinema.
Antigen test : Pharmacie du Metro, 22, All. Pres. Franklin Roosevelt (25 EUR)
PCR Test : Biolab Avenir, 63, bd Carnot (45 EUR)
Our Mama has been awarded with the ALL SAFE label

For more info, click HERE .

Are there any gym facilities at Mama Shelter Toulouse ?

Unfortunately, we do not have a gym.
We can recommend you this one below:
Interval Challenge
2 Rue Castellane, 31000 Toulouse, France
The distance is 21 m from the hotel

What are the activities at or close to Mama Shelter Toulouse ?

Unfortunately, we don't provide any tourist pass

May we leave our luggage before check in, at Mama Shelter Toulouse ?

Secure luggage storage is available for all our guests for free before check-in and after check-out.

Does the Mama Shelter Toulouse equipped with a shower, bathtub or jacuzzi?

All rooms have a shower.

Is Mama Shelter Toulouse fully accessible for wheelchairs ?

Yes, our hotel is wheelchair friendly.
Our accessible rooms are equipped with roll-in showers.
At the end of the reservation form there will be a “special request” box make sure to mention that you need an accessible room and we will take care of the rest.

What is the amount of the city tax at Mama Shelter Toulouse?

We charge city taxes 1,50 EUR per person and per night.

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