Sleep

“Well located. Staff, some are friendly. Room, better a medium size than a large, which is not really comfortable and quiet. Rooftop, really nice spot, service too slow.”

Alice - 21/10/2023

“Warm welcome, easy communication, great breakfast until late hour, refined interior design Minor inconvenience: shower letting water out”

Sarah - 14/10/2023

“Rooftop for drinks and diner, large dining room, nice staff and cosy room. All you need in one place, a little pricey and over the top in terms of design, but does the job.”

Nicolas - 11/10/2023

“Mama Shelter Toulouse is located near Jean Jaures Metro, which has an array of restaurants and cafes. The vicinity is also lively & hotel is located along the main road, which meant easy access for taxis. Restaurant in Mama Shelter also offered good variety of spread for breakfast, and dinner menu was also excellent. Would definitely return next time I am in Toulouse.”

Rushdi - 10/10/2023

“First time at mamashelter decoration very surprising ! staff & service perfect breakfast very good”

Florence - 10/10/2023

“No drawer in the room to store your clothes. For 2 days I did not get any soap refill, the second day the cleaning lady remove all the soap and did not replace any which that I had no soap at all in the room. The breakfast is not ready at 7am, many items only came later. For 2 days there was no scramble eggs.”

Ian - 09/10/2023

“I had a very comfortable stay. All the staff were friendly and helpful. Overall, a wonderful experience.”

Katie T. - 09/10/2023

“Not happy with the stay. Room are tremendously overpriced. Poor interior for a high rate 260 €/night. Bathroom looking more like a gym wash room rather than a fancy place as it would like to be. Shower Gel?! - I am sorry, but a piece of soap is not what I am looking for @ 260 €/night Noisy later than midnight. Service in bar and restaurant: Drinks forgotten, long waiting times.”

04/10/2023

“We booked through Booking.com, not realising that it was part of the Accor group. We could see that it was going to be slightly different but weren't sure what that would mean. As we were booking this as part of our Rugby World Cup tour, we didn't spend too much time looking into details so it was a really pleasant surprise when we arrived! We had a really easy check in with a friendly team. The rooms were certainly bright with a bright red hallway, good lighting (even with cartoon character masks on the bedside lights) in both red and white! As we arrived in the evening, we went for a drink and ended up staying for dinner...what an experience! There was a 'Love boat' theme with all the staff dressed as sailors and a dj playing some really good music. Partway through the evening, there was a 'pub quiz', with some great compering and engagement from most people in the bar/restaurant. The food was very nice and clearly freshly prepared. We had quite a mix between the three of us and all was top notch, the team were even happy to cater for my request to replace the strawberry ice cream (minor intolerance) with a different one. The roof-top terrace was quiet and very relaxing during the day but was buzzing in the evening. There was an interesting little shop in reception with lots of 'Mama' specific merchandise, t-shirts, caps etc. We did ask about getting one of the 'Mama loves rugby' t-shirts that the team were wearing, but it turns out that these were only for staff as part of the rugby world cup theme. We did suggest that we gave a one-star review unless we could get one, but they just laughed, and we could never be so cruel when we were looked after so well! We didn't get to use the cinema, but would have done to watch the rugby, if we weren't already at the ground or out for the other games.”

Graham - 02/10/2023

“The staff are super friendly. The place is typically hip and tad eclectic but that's Mama's calling card. Rooms lack mini-bar but there'd a fridge and the tiny convenience store opposite covers that base.”

Andrew - 01/10/2023

“It was the best”

01/10/2023

“I had a fantastic stay at Mama. Fresh and nostalgic decor, creative vibes and a lovely staff. Room was very nice, super tidy and loved the mood lighting and unique touches like the masks. I came here for a business trip, but would definitely love to come back for a holiday as well. If you're looking to explore the gorgeous Toulouse, highly recommend a stay at Mama.”

Lia - 29/09/2023