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Mama

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Once a movie palace, Mama’s eclectic Toulouse getaway now houses 120 rooms, each featuring design-led interiors, luxury bedding mamamoji and cutting-edge tech. Believe us, they’re as comfortable as they are smart, ranging from Small to XXL. Mama’s included all the fundamentals mamamoji and thrown in a few surprises mamamoji too.

    Small Mama

    The Small Mama Double is where it all starts. A jewel-like boudoir kitted out for the perfect night’s sleep, from 5* bedlinen to smart tech. It has everything you need to kick back and relax. Think free Wi-Fi and movies on demand, organic solid amenities and space to chill in. Sleeps up to 2.

    15 m²
    2 people
    Double bed (140x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Sexy Mama

    Mama takes care of everything

    Medium Mama

    Mama’s generous mediums are playful, colorful and perfect for those who need just a little extra space. They are super-flexible, with configurations including a twin bed set up or a decadent king. Sleeps 2.

    From 18 to 21 m²
    2 people
    King size bed (180x200cm) or 2 twin beds (90x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Mama Deal

    It's time to treat yourself!

    Large Mama

    Mama says that the sky’s the limit with this 23-25 m² pad. Throw caution to the wind with a king-size bed and all the usual pampering extras: organic solid amenities, a smart TV and radio, plus free movies and Wi-Fi. Some rooms are adapted to people with reduced mobility. Sleeps up to 2.

     

    Large Mama Double Accessible: enjoy a 23 to 25 m² space, king-size bed, accessible room, 100% satin sheets and connected TV with free movies. Max. 2 people (baby cot on request, no extra bed).

    From 23 to 25 m²
    2 people
    King size bed (180x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    XXL Mama

    Mama likes to impress, with rooms fitted out to cater to your every whim. In Toulouse, that means you have the choice between 3 options: the XXL Mama, or the family version with 2 adjoing rooms or even the XXL Mama Terrace, meaning up to 35 m² of spacious, design-led interiors.

    XXL Mama Family: with 40m², our XXL Mama Family rooms are just waiting for you. You’ll have the opportunity to keep an eye on your children while enjoying your own space with two communicating rooms (1 Medium Mama Double and 1 Medium Mama Twin).

    XXL Mama Terrace: from 32 m² to do whatever you feel like doing (Mama asks no questions) and its own private terrace, our XXL Mama Terrace is perfect too. It goes without saying that you’ll find everything you expect such as 2 Samsung TV screens 43″, a king-size bed to which you can add a cot and a coffee machine.

    From 18 to 35 m²
    From 2 to 4 people
    King size bed (180x200cm), or King size bed (180x200cm) + Twin size beds for the XXL Family or King size bed + sofa bed (140x200cm) for the XXL Terrace
    Free movies (including X-rated)
    Organic solid amenities
4.6
Excellent
From 6048 reviews
by TrustYou by TrustYou

Guest reviews

  • 4/5

    Great location, fun vibe

    “Mainly excellent, just annoying that there were so few toiletries in the bathroom and no normal shampoo (only a soap bar that allegedly doubled as shampoo) and no conditioner. Also no face cloths and the single bottle of water in the fridge was never replaced. One small bottle isn’t enough for two people anyway, and no drinking glasses either.”

    Gillian (. H. - 13/05/2024

  • 4.5/5

    Great position and attractive vibe.

    “We wanted to get early check in having arrived from London. That was not possible but staff great at explaining there were only four twin rooms in the hotel which was an explanatory factor. Very welcoming and allowed us to order coffee 20 mins before a busy brunch service. Helpful storing bags and ordering a 04:30 taxi (!) the next morning”

    Johnny A. - 08/05/2024

  • 4.5/5

    Great stay !

    “Special thanks to Joao :) obrigado por todo !”

    27/04/2024

  • 5/5

    Unreal

    “Well equipped, helpful staff, delicious food, clean rooms. In one word - perfect.”

    Marius B. - 27/04/2024

  • 5/5

    Good stay

    “Clean room, great style and friendly staff”

    Romain - 26/04/2024

  • 4.5/5

    great late nitght welcome

    “I didn't know what to expect for the hotel side of Mama Shelter, I knew only the restaurant and DJ's night (DJ Kayus...) in the Mama Shelter Paris. I was pleasantly surprised as I arrived after 2am after driving from Bordeaux so I was knackered. I have been welcome by the night staff who provided me with all the information I needed, and was fast and efficient. I was definitely not in a mood for long unnecessary discussions and Im glad she read that on me and try to be the most quick,, professional and calm. The bathroom was nice and the shower was easy to access for people like me with a disability. The bed sheet were so smooth I slept like a baby so deeply that I was afraid I was late for my first meeting. But no it was just a good deep sleep in a tranquille bedroom with a spacious enough bed..”

    Boris D. - 17/04/2024

  • 4.5/5

    Parfait!

    “We really enjoyed staying with Mama in Toulouse! Great hotel in a great location. The staff we're super friendly and helpful. We also loved the cool bar and terrace. We'll be back!”

    Craig B. - 12/04/2024

  • 5/5

    Excellent location, modern rooms, very good service

    “Good breakfast choice with freshly squeezed juice. Cozy and modern place”

    Olga S. - 03/04/2024

  • 2/5

    OK room but service zero

    “The check-in person looked at me like an alien. No "bienvenue". I could not hear what she said because of the noise from the music. She did not repeat but turned her back tu me and then just handed me a piece of paper she wanted me to fill in. I did really not feel welcomed. At the breakfast I asked the lady for sucrettes. She turned her back to me and said : non, ce n'est pas normal ici" and went away. It is the most unwelcoming hotel I have met for a long time. Ou est la politesse.... The rooms are incredibly ugly in my opinion. But that's another story. The hangers kept on falling down every time I took something from my wardrobe. No place to store you luggage. But the room was very clean.”

    Berit K. K. - 02/04/2024

  • 5/5

    Great stay in the centre of Toulouse

    “Stayed for two nights on business with a colleague, very friendly and helpful staff and comfortable room with amazing pillows! Breakfast is fantastic with a good choice of hot and cold selections. We eat in the restaurant one night which was also excellent with a good choice of wines. I won't hesitate to come back.”

    Darren K. - 29/03/2024

  • 4.5/5

    Super Location, good services !

    “Location is the perfect one ! walking distance from every Toulouse Hot Spot - Roof top really chill and waiters are so nice - restaurant is the reason why it is only 9 grade - service is good, but I meal quality is poor. Room was amazing !”

    Audrenn - 26/03/2024

  • 1.5/5

    Poor sleep poor staff team work

    “The staff individually were very friendly and helpful. Impossible to sleep before 2am due to parties downstairs. Breakfast is a bit of a joke. I don’t understand why there is staff in the bar prepping for the days bar service when breakfast is going on. Poor replenishment of food after 10am I went down for breakfast then because I couldn’t sleep until 2am. The breakfast staff don’t work as a team. Staff tell other staff what to do. Why is the cappuccino brought to you be the waiter? It clearly comes from a machine and is not barista made. Why is the tea bags kept behind the counter and you have to ask for them? The novelty of having to make your own tea bag wears off pretty quickly. Customers should be able to make their own coffee. The buffet should be put on the tables near the kitchen and taken off the bar. The person behind the bar who wants nothing to do with helping for breakfast should not be there when breakfast is going on as it frustrates customers. Customers should be brought to a table and all cutlery should be on the table, rather than you wander and find your own place. The quality of the breakfast ingredients is first class. The bed is comfortable. Overall the staff are friendly and helpful when asked . It is a quirky hotel that is doing too much, I am glad I stayed for the novelty. However there are cheaper Accor hotels in the city if you want to get a good nights sleep.”

    Tom - 17/03/2024

  • 5/5

    Great stay as usual

    “Good stay with a team always friendly and available. The room was clean and confortable and the food tasty. Thanks Mama :)”

    Max - 15/03/2024

  • 5/5

    Well located, nice staff

    “Everything went well. Nice space. Good location.”

    Christopher G. - 15/03/2024

See all reviews

An ideal stay

ms-mama-paris-west-luxury-bedding-sheets

Luxury bedding

Free movies

Organic solid amenities

A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.

Frequently Asked Questions

QUESTION. Is there a restaurant in Mama Shelter Toulouse hotel ?

ANSWER. Definitely, Mama Shelter Toulouse has a restaurant:

• Restaurant Mama shelter:
 • French, Casual Dining
 • Open 7/7.
 • Open all year.
• Opening times:
 • Lunch: from 12:00 to 15:00.
 • Dinner: from 19:00 to 23:59.
 • Price range: $$

Restaurant Mama shelter menu
Restaurant Mama shelter website

• Open for guests and visitors.
• Lunch boxes are available upon request.
• Max capacity: 200 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• Dress code: Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.

QUESTION. Is there a rooftop terrace at the Mama Shelter Toulouse hotel ?

ANSWER. The rooftop is open depending on the weather. Please contact the restaurant.

QUESTION. How can I provide feedback about my stay at the hotel Mama Shelter Toulouse?

ANSWER. To submit your feedback, please send an email to: reception.toulouse@mamashelter.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

QUESTION. Is there a parking at Mama Shelter Toulouse hotel ?

ANSWER. We are sorry, we don't have a parking lot.
Most of our guests park on the street.
The closest parking space:
• Indigo Parking Jean Jaurès
• 16 All. Jean Jaurès, 31000 Toulouse, France
• 3 EUR/hour
• Click here
Indigo Parking Jean Jaurès
16 All. Jean Jaurès, 31000 Toulouse, France
The distance is 0.2 km from the property
Directions
Unfortunately we do not have a valet parking service.

Electric cars:
We have a charging station for electric vehicles.

Bike parking:
We do not have a bike parking area in the property.
The closest bike parking area is located at:
• Station n° 18 VélÔToulouse, 4 Bd de Strasbourg, 31000 Toulouse, France
• The distance is 0.2 km from the property
Directions

QUESTION. What is the cancellation policy for Mama Shelter Toulouse hotel ?

ANSWER. Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.

QUESTION. Will there be special New Year's Eve celebrations at the Mama Shelter Toulouse hotel?

ANSWER. Please contact food.toulouse@mamashelter.com for more information or book your table on website

QUESTION. Can I book a table in the restaurant of the Mama Shelter Toulouse hotel?

ANSWER. • Mama shelter:
For more information about restaurant reservation, click HERE.

QUESTION. Is there a bar at Mama Shelter Toulouse hotel ?

ANSWER. Take a look at our bar details below

Mama Bar:
• Live entertainment
• Smoking not allowed/ Wheelchair not accessible
• Open 7/7
• Mon: from 11:00 to 00:30.
• Tue: from 11:00 to 00:30.
• Wed: from 11:00 to 00:30.
• Thu: from 11:00 to 01:30.
• Fri: from 11:00 to 01:30.
• Sat: from 11:00 to 01:30.
• Sun: from 11:00 to 00:30.
• Open to public

• Pets are accepted in the bar
• Food served
• Minimum age 18 years
• People under the age of 18 must always be accompanied by an adult
• Live entertainment: Free
• No dress code is required
• Free services: TV and Live entertainment
• No happy hour

- Click here for more details

QUESTION. What time is the check in at Mama Shelter Toulouse hotel ?

ANSWER. You are able to check in anytime after 15:00.
We do not offer an early check-in.

QUESTION. What time is the check out at Mama Shelter Toulouse hotel ?

ANSWER. Regular check-out is until 12:00.
It is possible to request a late check-out until 15:00.
The price is 30 EUR per room.

See all F.A.Q.

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Mama has some good deals in store for you!

See our offers