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Once a movie palace, Mama’s eclectic Toulouse getaway now houses 120 rooms, each featuring design-led interiors, luxury bedding mamamoji and cutting-edge tech. Believe us, they’re as comfortable as they are smart, ranging from Small to XXL. Mama’s included all the fundamentals mamamoji and thrown in a few surprises mamamoji too.

    Small Mama

    The Small Mama Double is where it all starts. A jewel-like boudoir kitted out for the perfect night’s sleep, from 5* bedlinen to smart tech. It has everything you need to kick back and relax. Think free Wi-Fi and movies on demand, organic solid amenities and space to chill in. Sleeps up to 2.

    15 m²
    2 people
    Double bed (140x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Sexy Mama

    Mama takes care of everything

    Medium Mama

    Mama’s generous mediums are playful, colorful and perfect for those who need just a little extra space. They are super-flexible, with configurations including a twin bed set up or a decadent king. Sleeps 2.

    From 18 to 21 m²
    2 people
    King size bed (180x200cm) or 2 twin beds (90x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Mama Deal

    It's time to treat yourself!

    Large Mama

    Mama says that the sky’s the limit with this 23-25 m² pad. Throw caution to the wind with a king-size bed and all the usual pampering extras: organic solid amenities, a smart TV and radio, plus free movies and Wi-Fi. Some rooms are adapted to people with reduced mobility. Sleeps up to 2.


    Large Mama Double Accessible: enjoy a 23 to 25 m² space, king-size bed, accessible room, 100% satin sheets and connected TV with free movies. Max. 2 people (baby cot on request, no extra bed).

    From 23 to 25 m²
    2 people
    King size bed (180x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    XXL Mama

    Mama likes to impress, with rooms fitted out to cater to your every whim. In Toulouse, that means you have the choice between 3 options: the XXL Mama, or the family version with 2 adjoing rooms or even the XXL Mama Terrace, meaning up to 35 m² of spacious, design-led interiors.

    XXL Mama Family: with 40m², our XXL Mama Family rooms are just waiting for you. You’ll have the opportunity to keep an eye on your children while enjoying your own space with two communicating rooms (1 Medium Mama Double and 1 Medium Mama Twin).

    XXL Mama Terrace: from 32 m² to do whatever you feel like doing (Mama asks no questions) and its own private terrace, our XXL Mama Terrace is perfect too. It goes without saying that you’ll find everything you expect such as 2 Samsung TV screens 43″, a king-size bed to which you can add a cot and a coffee machine.

    From 18 to 35 m²
    From 2 to 4 people
    King size bed (180x200cm), or King size bed (180x200cm) + Twin size beds for the XXL Family or King size bed + sofa bed (140x200cm) for the XXL Terrace
    Free movies (including X-rated)
    Organic solid amenities
From 5773 reviews
by TrustYou by TrustYou

Guest reviews

  • 3/5

    So So

    “Well located. Staff, some are friendly. Room, better a medium size than a large, which is not really comfortable and quiet. Rooftop, really nice spot, service too slow.”

    Alice - 21/10/2023

  • 5/5

    Great breakfast

    “Warm welcome, easy communication, great breakfast until late hour, refined interior design Minor inconvenience: shower letting water out”

    Sarah - 14/10/2023

  • 3.5/5

    All in one

    “Rooftop for drinks and diner, large dining room, nice staff and cosy room. All you need in one place, a little pricey and over the top in terms of design, but does the job.”

    Nicolas - 11/10/2023

  • 4/5

    Conveniently located near Metro.

    “Mama Shelter Toulouse is located near Jean Jaures Metro, which has an array of restaurants and cafes. The vicinity is also lively & hotel is located along the main road, which meant easy access for taxis. Restaurant in Mama Shelter also offered good variety of spread for breakfast, and dinner menu was also excellent. Would definitely return next time I am in Toulouse.”

    Rushdi - 10/10/2023

  • 4.5/5

    well located good service staff friendly

    “First time at mamashelter decoration very surprising ! staff & service perfect breakfast very good”

    Florence - 10/10/2023

  • 2/5

    Mixed feeling

    “No drawer in the room to store your clothes. For 2 days I did not get any soap refill, the second day the cleaning lady remove all the soap and did not replace any which that I had no soap at all in the room. The breakfast is not ready at 7am, many items only came later. For 2 days there was no scramble eggs.”

    Ian - 09/10/2023

  • 5/5


    “I had a very comfortable stay. All the staff were friendly and helpful. Overall, a wonderful experience.”

    Katie T. - 09/10/2023

  • 1.5/5

    Not happy with the stay

    “Not happy with the stay. Room are tremendously overpriced. Poor interior for a high rate 260 €/night. Bathroom looking more like a gym wash room rather than a fancy place as it would like to be. Shower Gel?! - I am sorry, but a piece of soap is not what I am looking for @ 260 €/night Noisy later than midnight. Service in bar and restaurant: Drinks forgotten, long waiting times.”


  • 5/5

    Certainly unique, but in a good way!

    “We booked through, not realising that it was part of the Accor group. We could see that it was going to be slightly different but weren't sure what that would mean. As we were booking this as part of our Rugby World Cup tour, we didn't spend too much time looking into details so it was a really pleasant surprise when we arrived! We had a really easy check in with a friendly team. The rooms were certainly bright with a bright red hallway, good lighting (even with cartoon character masks on the bedside lights) in both red and white! As we arrived in the evening, we went for a drink and ended up staying for dinner...what an experience! There was a 'Love boat' theme with all the staff dressed as sailors and a dj playing some really good music. Partway through the evening, there was a 'pub quiz', with some great compering and engagement from most people in the bar/restaurant. The food was very nice and clearly freshly prepared. We had quite a mix between the three of us and all was top notch, the team were even happy to cater for my request to replace the strawberry ice cream (minor intolerance) with a different one. The roof-top terrace was quiet and very relaxing during the day but was buzzing in the evening. There was an interesting little shop in reception with lots of 'Mama' specific merchandise, t-shirts, caps etc. We did ask about getting one of the 'Mama loves rugby' t-shirts that the team were wearing, but it turns out that these were only for staff as part of the rugby world cup theme. We did suggest that we gave a one-star review unless we could get one, but they just laughed, and we could never be so cruel when we were looked after so well! We didn't get to use the cinema, but would have done to watch the rugby, if we weren't already at the ground or out for the other games.”

    Graham - 02/10/2023

  • 4.5/5

    Fashionista hotel with hip roof bar

    “The staff are super friendly. The place is typically hip and tad eclectic but that's Mama's calling card. Rooms lack mini-bar but there'd a fridge and the tiny convenience store opposite covers that base.”

    Andrew - 01/10/2023

  • 5/5

    Great Hotel

    “It was the best”


  • 4.5/5

    Fantastic stay!

    “I had a fantastic stay at Mama. Fresh and nostalgic decor, creative vibes and a lovely staff. Room was very nice, super tidy and loved the mood lighting and unique touches like the masks. I came here for a business trip, but would definitely love to come back for a holiday as well. If you're looking to explore the gorgeous Toulouse, highly recommend a stay at Mama.”

    Lia - 29/09/2023

See all reviews

An ideal stay


Luxury bedding

Free movies

Organic solid amenities

A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.

Frequently Asked Questions

QUESTION. Is there a restaurant in Mama Shelter Toulouse ?

ANSWER. Definitely, Mama Shelter Toulouse has a restaurant:
• Restaurant Mama shelter:
- French, Casual Dining
- Open 7/7.
- Open all year.
• Opening times:
- Lunch: from 12:00 to 15:00.
- Dinner: from 19:00 to 23:59.
- price range: $$
Restaurant Mama shelter menu

Restaurant Mama shelter website

QUESTION. Is there a rooftop terrace at the Mama Shelter Toulouse?

ANSWER. The rooftop is open depending on the weather. Please contact the restaurant.

QUESTION. Will there be special New Year's Eve celebrations at the Mama Shelter Toulouse hotel?

ANSWER. Please contact for more information or book your table on website

QUESTION. What time is the check out at Mama Shelter Toulouse ?

ANSWER. Regular check-out is until 12:00.
It is possible to request a late check-out until 15:00.
The price is 30 EUR per room.

QUESTION. What is the cancellation policy for Mama Shelter Toulouse ?

ANSWER. Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.

QUESTION. Is there a parking at Mama Shelter Toulouse ?

ANSWER. We are sorry, we don't have a parking lot.
Most of our guests park on the street.The closest parking space:
• Indigo Parking Jean Jaurès
• 16 All. Jean Jaurès, 31000 Toulouse, France
• 2 EUR/hour
• Click here
Indigo Parking Jean Jaurès
16 All. Jean Jaurès, 31000 Toulouse, France
The distance is 0.2 km from the property

QUESTION. How many rooms are there at Mama Shelter Toulouse ?

ANSWER. We have 120 rooms.

• 7 Small Mama room(s) from 13 to 15 M² with a capacity of up to 2 guest(s).
• 92 Medium Mama room(s) from 18 to 21 M² with a capacity of up to 2 guest(s).
• 7 Large Mama room(s) from 23 to 25 M² with a capacity of up to 2 guest(s).
• 5 XXL Mama room(s) of 35 M² with a capacity of up to 2 guest(s).
• 3 XXL Mama Family room(s) from 35 to 37 M² with a capacity of up to 4 guest(s).
• 1 XXL Mama Terrace room(s) from 35 to 40 M² with a capacity of up to 4 guest(s).
• 5 Medium Mama Twin room(s) from 18 to 21 M² with a capacity of up to 2 guest(s).
• Main amenities: TV, air conditionner, non smoking.

QUESTION. What is the price of breakfast at Mama Shelter Toulouse ?

ANSWER. Breakfast is open to guests and visitors:
• Price per adult: 21 EUR
• Price for kids (under 12) : 10 EUR
You can add breakfast to your stay at any time, just notify the front desk.
If you are not a guest, you’re welcome to join us too. Just let the staff know upon arrival.

QUESTION. Is it possible to have twin beds at Mama Shelter Toulouse?

ANSWER. The rooms that offer twin/split bed options are Medium Mama Twin.

When booking a room, select the right room type and do not hesitate to make your preference known in the "special request" section (that pops up right before you confirm the booking).

QUESTION. What time is breakfast served at hotel Mama Shelter Toulouse?

ANSWER. Breakfast is served daily from 07:00 to 11:00.
The breakfast is served in The main restaurant. We do not offer room service..

We cannot serve breakfast in room.

See all F.A.Q.


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