Once a movie palace, Mama’s eclectic Toulouse getaway now houses 120 rooms, each featuring design-led interiors, luxury bedding 
and cutting-edge tech. Believe us, they’re as comfortable as they are smart, ranging from Small to XXL. Mama’s included all the fundamentals and thrown in a few surprises too.
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Small Mama
The Small Mama Double is where it all starts. A jewel-like boudoir kitted out for the perfect night’s sleep, from 5* bedlinen to smart tech. It has everything you need to kick back and relax. Think free Wi-Fi and movies on demand, organic amenities and space to chill in. Sleeps up to 2.
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Medium Mama
Mama’s generous mediums are playful, colorful and perfect for those who need just a little extra space. They are super-flexible, with configurations including a twin bed set up or a decadent king. Sleeps 2.
From 18 to 21 m²
2 people
King size bed (180x200cm) or 2 twin beds (90x200cm)
Free movies (including X-rated)
Organic amenities
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Large Mama
Mama says that the sky’s the limit with this 23-25 m² pad. Throw caution to the wind with a king-size bed and all the usual pampering extras: organic amenities, a smart TV and radio, plus free movies and Wi-Fi. Some rooms are adapted to people with reduced mobility. Sleeps up to 2.
Large Mama Double Accessible: enjoy a 23 to 25 m² space, king-size bed, accessible room, 100% cotton satin sheets and connected TV with free movies. Max. 2 people (baby cot on request, no extra bed).
From 23 to 25 m²
2 people
King size bed (180x200cm)
Free movies (including X-rated)
Organic amenities
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XXL Mama
Mama likes to impress, with rooms fitted out to cater to your every whim. In Toulouse, that means you have the choice between 3 options: the XXL Mama, or the family version with 2 adjoing rooms or even the XXL Mama Terrace, meaning up to 35 m² of spacious, design-led interiors.
XXL Mama Family: with 40m², our XXL Mama Family rooms are just waiting for you. You’ll have the opportunity to keep an eye on your children while enjoying your own space with two communicating rooms (1 Medium Mama Double and 1 Medium Mama Twin).
XXL Mama Terrace: from 32 m² to do whatever you feel like doing (Mama asks no questions) and its own private terrace, our XXL Mama Terrace is perfect too. It goes without saying that you’ll find everything you expect such as 2 Samsung TV screens 43″, a king-size bed to which you can add a cot and a coffee machine.
From 18 to 35 m²
From 2 to 4 people
King size bed (180x200cm), or King size bed (180x200cm) + Twin size beds for the XXL Family or King size bed + sofa bed (140x200cm) for the XXL Terrace
Free movies (including X-rated)
Organic amenities
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From 18 to 21 m²
2 people
King size bed (180x200cm) or 2 twin beds (90x200cm)
Free movies (including X-rated)
Organic amenities
An ideal stay
Luxury bedding
Free movies
Organic amenities
A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.
Frequently Asked Questions
ANSWER.
To reach the hotel staff, please find the details for each department below:
Reception
Email: reception.toulouse@mamashelter.com
Phone:+33531505005
Toll-Free #:Not available
SMS: Not available
Reservation
Email: toulouse@mamashelter.com
Phone:+33531505005
Toll-Free #:Not available
SMS: Not available
Events
Email: events.toulouse@mamashelter.com
Phone:+33531505023
Toll-Free #:Not available
SMS: Not available
Restaurant
Email: food.toulouse@mamashelter.com
Phone:+33531505000
Toll-Free #:Not available
SMS: Not available
ANSWER. The rooftop is open depending on the weather. Please contact the restaurant.
ANSWER.
We are sorry, we don't have a parking lot.
Most of our guests park on the street. Price is 25 EUR/day.
The closest parking space:
• Indigo Parking Jean Jaurès
• 16 All. Jean Jaurès, 31000 Toulouse, France
• 3 EUR/hour
• Click here
Indigo Parking Jean Jaurès
16 All. Jean Jaurès, 31000 Toulouse, France
The distance is 0.2 km from the property
Directions
Unfortunately we do not have a valet parking service.
Electric cars:
Unfortunately we do not have an electric vehicle charging station.
Bike parking:
We do not have a bike parking area in the property.
The closest bike parking area is located at:
• Station n° 18 VélÔToulouse, 4 Bd de Strasbourg, 31000 Toulouse, France
• The distance is 0.2 km from the property
• Directions
ANSWER.
Definitely, Mama Shelter Toulouse has a restaurant:
• Restaurant Mama shelter:
• French, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Lunch: from 12:00 to 15:00.
• Dinner: from 19:00 to 23:59.
• Price range: $$
Restaurant Mama shelter menu
Restaurant Mama shelter website
• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 200 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
ANSWER. Please send your request at: mybill.toulouse@mamashelter.com .
ANSWER.
To submit your feedback, please send an email to: reception.toulouse@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER. If the room is ready earlier, it is absolutely possible to check in before 3 PM (subject to availability). Otherwise, guests are welcome to use the luggage storage and enjoy the common areas.
ANSWER.
Pets are accepted at the hotel
• We cannot guarantee pet-free rooms.
• All pets are accepted, provided they comply with our pet policies.
• Cage: not required.
• Vaccination card: not required.
• Pets must stay with their owner at all times and cannot be left alone in the room.
• Quiet pets only.
• Pet requests must be submitted to the front desk before arrival.
Fees
• Pet fee: No fee required.
• Certified service or emotional support animal fee: No fee required.
• Cleaning fee: No fee required.
• Incidental deposit (refundable): No deposit required.
Pet-friendly areas
• Pet-friendly areas: Public area, Breakfast room, Mama Bar and Mama shelter
• Pets are not allowed in: Conference rooms, Garden, Courtyard, Golf, spa0, Swimming pool and Gym
Amenities & Services
• Pet sitting: not available
• Dog walking: not available
• Pet bed: Available for free.
• Pet food: not available
• Pet bowls: Available for free.
• Pet toys: refundable deposit: 16 EUR/stay.
ANSWER.
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: toulouse@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.
ANSWER. Unfortunately we do not offer an online check-in
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