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Once a movie palace, Mama’s eclectic Toulouse getaway now houses 120 rooms, each featuring design-led interiors, luxury bedding mamamoji and cutting-edge tech. Believe us, they’re as comfortable as they are smart, ranging from Small to XXL. Mama’s included all the fundamentals mamamoji and thrown in a few surprises mamamoji too.

    • small room with double bed
    Small Mama

    The Small Mama Double is where it all starts. A jewel-like boudoir kitted out for the perfect night’s sleep, from 5* bedlinen to smart tech. It has everything you need to kick back and relax. Think free Wi-Fi and movies on demand, organic solid amenities and space to chill in. Sleeps up to 2.

    15 m²
    2 people
    Double bed (140x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Sexy Mama

    Mama takes care of everything

    • medium room with queen-size bed
    Medium Mama

    Mama’s generous mediums are playful, colorful and perfect for those who need just a little extra space. They are super-flexible, with configurations including a twin bed set up or a decadent king. Sleeps 2.

    From 18 to 21 m²
    2 people
    King size bed (180x200cm) or 2 twin beds (90x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Mama Deal

    It's time to treat yourself!

    • large room with king-size bed
    Large Mama

    Mama says that the sky’s the limit with this 23-25 m² pad. Throw caution to the wind with a king-size bed and all the usual pampering extras: organic solid amenities, a smart TV and radio, plus free movies and Wi-Fi. Some rooms are adapted to people with reduced mobility. Sleeps up to 2.

     

    Large Mama Double Accessible: enjoy a 23 to 25 m² space, king-size bed, accessible room, 100% satin sheets and connected TV with free movies. Max. 2 people (baby cot on request, no extra bed).

    From 23 to 25 m²
    2 people
    King size bed (180x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    • XXL room with king-size bed and two bedrooms
    • XXL room with king-size bed and terrace
    XXL Mama

    Mama likes to impress, with rooms fitted out to cater to your every whim. In Toulouse, that means you have the choice between 3 options: the XXL Mama, or the family version with 2 adjoing rooms or even the XXL Mama Terrace, meaning up to 35 m² of spacious, design-led interiors.

    XXL Mama Family: with 40m², our XXL Mama Family rooms are just waiting for you. You’ll have the opportunity to keep an eye on your children while enjoying your own space with two communicating rooms (1 Medium Mama Double and 1 Medium Mama Twin).

    XXL Mama Terrace: from 32 m² to do whatever you feel like doing (Mama asks no questions) and its own private terrace, our XXL Mama Terrace is perfect too. It goes without saying that you’ll find everything you expect such as 2 Samsung TV screens 43″, a king-size bed to which you can add a cot and a coffee machine.

    From 18 to 35 m²
    From 2 to 4 people
    King size bed (180x200cm), or King size bed (180x200cm) + Twin size beds for the XXL Family or King size bed + sofa bed (140x200cm) for the XXL Terrace
    Free movies (including X-rated)
    Organic solid amenities
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From 6072 reviews
by TrustYou by TrustYou

Guest reviews

  • 5/5

    Different experience.😳

    “You know you're in for a different hotel stay when your room is lit by red neon lights😍 Staff were wonderful and attentive. My first language is English, but staff (French) were willing to engage in chat with slightly intoxicated customers!! ☺️”

    Alistair - 12/11/2024

  • 3.5/5

    Good stay, quiet and comfortable

    “Great experience at Mama shelter : staff was very nice and friendly. They allowed us to choose a quiet room as per our request. As negative points : the room is not very big and the bathroom very basic. The restaurant is a bit pricey...”

    A.c. - 04/11/2024

  • 5/5

    Location was great. Service at the reception was perfect. Great breakfast.

    “Everything was perfect”

    Louise D. - 02/11/2024

  • 3.5/5

    good stay...nice people

    “no sample in the bedrooms a little bit pricey specially for breakfeast!!”

    V C. - 01/11/2024

  • 4.5/5

    Very funky, very friendly

    “We loved the Mama style - cool decor & retro games to play. Fabulous breakfast buffet to suit all of us. We slept so well in the brilliant beds and enjoyed the superb showers too. We all enjoyed watching movies at the end of the day. In a perfect world, the bed corners would not be quite so sharp 😵‍💫 and bath robes would be handy for relaxing in. Hotel info perhaps as an on-screen welcome would be really handy so we knew what the score was with the rooftop bar and what food was served where and when, whether we needed to book, if the movie theatre was in action, where it was okay to hang out during the day outwith our room (I got the feeling we needed to be ordering food and drinks if we were sitting downstairs and I think the roof terrace appeared to be shut unless staff were up there serving drinks) how to get about the city and any other recommendations of places to visit. I did ask at Hotel reception but it’s often quite busy down there.”

    Harriet B. - 22/10/2024

  • 2/5

    A disappointing return visit

    “My wife and I enjoyed a short stay at this hotel a year ago, so when we returned to Toulouse we naturally booked again. Unfortunately, the second visit was disappointing in a lot of ways. The rooms are funky and cool, but they don't actually function that well for a multi-day trip - no closets or drawers, just some small shelves and a rail for hangars. Having a chair in the room would be really nice, too! The staff seemed extremely disengaged, as opposed to the friendliness of the first visit - the notable exception was the gentleman in the restaurant at breakfast, who was charming. The restaurant and bar were the biggest issue. Bartenders seemed unfamiliar with making drinks - common cocktails were completely wrong. Menu items were frequently unavailable - "No, you can't get the cheese, we only do desserts now." Tried to get pizza one day for lunch - "Pizzeria" is written on the front door, there is pizza in the menu online or via QR code, there's a picture of a pizza on the web site - "No, we don't serve pizza!" Wanted a drink in the bar one afternoon, and the few tables dedicated for the bar were occupied (large round tables, three with one person on a computer each) - they wouldn't let us sit at any of the other 25 unoccupied tables because those were for food only. I will say the breakfast buffet is very good, though. Housekeeping also a bit spotty - rooms were clean enough, but coffee/water/toilet paper replenishment were erratic - and if you needed something they had forgotten, you had to go to the front desk for it, no-one was bringing it to the room for you. All in all, we're sorry we didn't investigate other hotels, and would not stay at a Mama Shelter again.”

    Anonymous - 18/10/2024

  • 5/5

    Loved being at mama's shelter

    “The shelter is comforting, uniquely decorated, incredibly friendly and nicely located. I'll be back mama!”

    Diane P. - 14/10/2024

  • 4.5/5

    Enjoyable stay

    “fabulous hospitality and welcome from all staff. Great beds and super clean rooms. Lovely vibe in the bar/restaurant”

    08/10/2024

  • 4/5

    Good staymroom lacked a few extras like shower gel etc.

    “Good food, great atmosphere a,though probably the oldest people there.. Helpful and friendly staff, room slightly lacking finesse but bed really comfortable.”

    Anne R. - 05/10/2024

See all reviews

An ideal stay

ms-mama-paris-west-luxury-bedding-sheets

Luxury bedding

Free movies

Organic solid amenities

A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.

Frequently Asked Questions

QUESTION. Is there a rooftop terrace at the Mama Shelter Toulouse hotel ?

ANSWER. The rooftop is open depending on the weather. Please contact the restaurant.

QUESTION. How can I provide feedback about my stay at the hotel Mama Shelter Toulouse?

ANSWER. To submit your feedback, please send an email to: reception.toulouse@mamashelter.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

QUESTION. Is there a restaurant in Mama Shelter Toulouse hotel ?

ANSWER. Definitely, Mama Shelter Toulouse has a restaurant:


• Restaurant Mama shelter:
 • French, Casual Dining
 • Open 7/7.
 • Open all year.
• Opening times:
 • Lunch: from 12:00 to 15:00.
 • Dinner: from 19:00 to 23:59.
 • Price range: $$

Restaurant Mama shelter menu
Restaurant Mama shelter website

• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 200 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• Dress code:
• Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.

QUESTION. Is there a parking at Mama Shelter Toulouse hotel ?

ANSWER. We are sorry, we don't have a parking lot.
Most of our guests park on the street. Price is 25 EUR/day.
The closest parking space:
• Indigo Parking Jean Jaurès
• 16 All. Jean Jaurès, 31000 Toulouse, France
• 3 EUR/hour
• Click here
Indigo Parking Jean Jaurès
16 All. Jean Jaurès, 31000 Toulouse, France
Unfortunately we do not have a valet parking service.

Electric cars:
Unfortunately we do not have an electric vehicle charging station.

Bike parking:
We do not have a bike parking area in the property.
The closest bike parking area is located at:
• Station n° 18 VélÔToulouse, 4 Bd de Strasbourg, 31000 Toulouse, France

QUESTION. What time is the check in at Mama Shelter Toulouse hotel ?

ANSWER. You are able to check in anytime after 15:00.
We do not offer an early check-in.

QUESTION. Are pets (dogs and cats...) allowed at Mama Shelter Toulouse hotel ?

ANSWER. We are pet friendly and your best friend is welcome with a couple of conditions:
• Domesticated pets, accepted in the restaurant
• Pets are accepted in all bars and restaurants.

QUESTION. Will there be special New Year's Eve celebrations at the Mama Shelter Toulouse hotel?

ANSWER. Please contact food.toulouse@mamashelter.com for more information or book your table on website

QUESTION. Which language does the staff speak at Mama Shelter Toulouse hotel ?

ANSWER. Our team speaks English, Arabic, French, Russian and Spanish.

QUESTION. What time is the check out at Mama Shelter Toulouse hotel ?

ANSWER. Regular check-out is until 12:00.
It is possible to request a late check-out until 15:00.
The price is 30 EUR per room.

QUESTION. Is there a bar at Mama Shelter Toulouse hotel ?

ANSWER. Take a look at our bar details below

Mama Bar:
• Live entertainment
• Smoking not allowed/ Wheelchair not accessible
• Open 7/7
• Mon: from 11:00 to 00:30.
• Tue: from 11:00 to 00:30.
• Wed: from 11:00 to 00:30.
• Thu: from 11:00 to 01:30.
• Fri: from 11:00 to 01:30.
• Sat: from 11:00 to 01:30.
• Sun: from 11:00 to 00:30.
• Open to public

• Pets are accepted in the bar
• Food served
• Minimum age 18 years
• People under the age of 18 must always be accompanied by an adult
• Live entertainment: Free
• No dress code is required
• Free services: TV and Live entertainment
• No happy hour

- Click here for more details

See all F.A.Q.

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