Once a movie palace, Mama’s eclectic Toulouse getaway now houses 120 rooms, each featuring design-led interiors, luxury bedding and cutting-edge tech. Believe us, they’re as comfortable as they are smart, ranging from Small to XXL. Mama’s included all the fundamentals
and thrown in a few surprises
too.
An ideal stay
Luxury bedding
Free movies
Organic solid amenities
A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.
Frequently Asked Questions
ANSWER.
To reach the hotel staff, please find the details for each department below:
Reception
Email: reception.toulouse@mamashelter.com
Phone:+33531505005
Toll-Free #:Not available
SMS: Not available
Reservation
Email: toulouse@mamashelter.com
Phone:+33531505005
Toll-Free #:Not available
SMS: Not available
Events
Email: events.toulouse@mamashelter.com
Phone:+33531505023
Toll-Free #:Not available
SMS: Not available
Restaurant
Email: food.toulouse@mamashelter.com
Phone:+33531505000
Toll-Free #:Not available
SMS: Not available
ANSWER. The rooftop is open depending on the weather. Please contact the restaurant.
ANSWER.
Definitely, Mama Shelter Toulouse has a restaurant:
• Restaurant Mama shelter:
• French, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Lunch: from 12:00 to 15:00.
• Dinner: from 19:00 to 23:59.
• Price range: $$
Restaurant Mama shelter menu
Restaurant Mama shelter website
• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 200 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
ANSWER.
We are sorry, we don't have a parking lot.
Most of our guests park on the street. Price is 25 EUR/day.
The closest parking space:
• Indigo Parking Jean Jaurès
• 16 All. Jean Jaurès, 31000 Toulouse, France
• 3 EUR/hour
• Click here
Indigo Parking Jean Jaurès
16 All. Jean Jaurès, 31000 Toulouse, France
The distance is 0.2 km from the property
Directions
Unfortunately we do not have a valet parking service.
Electric cars:
Unfortunately we do not have an electric vehicle charging station.
Bike parking:
We do not have a bike parking area in the property.
The closest bike parking area is located at:
• Station n° 18 VélÔToulouse, 4 Bd de Strasbourg, 31000 Toulouse, France
• The distance is 0.2 km from the property
• Directions
ANSWER. Please send your request at: mybill.toulouse@mamashelter.com .
ANSWER.
To submit your feedback, please send an email to: reception.toulouse@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER.
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: toulouse@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.
ANSWER.
You are able to check in anytime after 15:00.
We do not offer an early check-in.
ANSWER.
We are pet friendly and your best friend is welcome with a couple of conditions:
• Domesticated pets, accepted in the restaurant
• Pets are accepted in all bars and restaurants.
ANSWER. Do you want to cancel a reservation?