Mama’s got it all going on!
Luxury bedding, rooftop drinks, relaxed and generous dining, free movies and fun-loving staff in vibrant settings. Mama Shelter’s hotels span seven countries and thirteen lively cities – from Los Angeles to London , Belgrade to Paris
. Great cocktail menus. Homemade food
. DJ sets. Smiling staff
. All ages welcome. So come to Mama!
Find my Mama
Frequently Asked Questions
QUESTION. Does Mama Shelter have special offers, gift boxes or vouchers?
ANSWER.
We are able to offer you various special offers.
To have a look at our special offers, click HERE.
QUESTION. How to apply for a job or internship at Mama Shelter ?
ANSWER. For any job or internship application, please visit: here
QUESTION. What is the cancellation policy for Mama Shelter ?
ANSWER.
Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.
QUESTION. What time is the check in at Mama Shelter ?
ANSWER.
You are able to check in after 15:00.
We do not offer an early check-in.
QUESTION. Are pets (dogs and cats...) allowed at Mama Shelter ?
ANSWER. Which hotel or city is your question about?
QUESTION. Is there a bar at Mama Shelter ?
ANSWER. Which residence or city is your question about?
QUESTION. Does Mama Shelter have a reward & loyalty program ?
ANSWER.
Experience Mama Shelter, earn points, and get more rewards with the Accor Live Limitless ALL program!
For more information about our loyalty program, click here.
To subscribe to our newsletter, click here.
To join our loyalty program, click here.
QUESTION. Why is it better to book direct at Mama Shelter ?
ANSWER.
These are the advantages of booking direct with us:
• Best rate guarantee
QUESTION. May we leave our luggage before check in, at Mama Shelter ?
ANSWER. Secure luggage storage is available for all our guests for free before check-in and after check-out.
QUESTION. Is the reception at hotel Mama Shelter open 24/7?
ANSWER. The front desk is open 24/7
Mama Shelter x Dis-loyalty
Mama Shelter has joined Dis-loyalty – a new travel and food membership that has just launched with bigger discounts for going somewhere new, so you can see more places, do more things, and be more interesting. Join today for up to 50% off hotel stays, 10% off food and drink, and a free coffee every day.