Mama’s got it all going on!
Luxury bedding, rooftop drinks, relaxed and generous dining, free movies and fun-loving staff in vibrant settings. Mama Shelter’s hotels span seven countries and thirteen lively cities – from Los Angeles to London , Belgrade to Paris . Great cocktail menus. Homemade food . DJ sets. Smiling staff . All ages welcome. So come to Mama!
Find my Mama
Frequently Asked Questions
QUESTION. How to apply for a job or internship at Mama Shelter hotel ?
ANSWER.
For any job or internship application, please visit here .
For any additional request please contact the Human Resources Department
E-mail: resa1@mamashelter.com
QUESTION. Does Mama Shelter hotel have special offers, gift boxes or vouchers?
ANSWER. Which hotel or city is your question about?
QUESTION. Are pets (dogs and cats...) allowed at Mama Shelter hotel ?
ANSWER. Which hotel or city is your question about?
QUESTION. Does Mama Shelter hotel have a reward & loyalty program ?
ANSWER. Firstly, there is Dis-loyalty, which is a membership subscription that gives instant access to great discounts for everyone from the moment they sign up: here In addition to this, Mama is also part of Accor Live Limitless (ALL), a free loyalty programme based on earning benefits through earned points.
QUESTION. Is the reception at hotel Mama Shelter open 24/7?
ANSWER. The front desk is open 24/7
QUESTION. Do you accept kids at Mama Shelter hotel ?
ANSWER. Which hotel or city is your question about?
QUESTION. What is the cancellation policy for Mama Shelter hotel ?
ANSWER.
Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.
QUESTION. Why is it better to book directly at Mama Shelter hotel ?
ANSWER.
By booking directly with us, you will enjoy the following benefits (subject to availability):
Price & Payment:
- Best price guaranteed
- Flexible cancellation
- Secure payment
Available for free:
- Baby cot
- Safe
Advantages:
- Direct communication
- No hidden costs
- Personalized service
QUESTION. What are Mama Shelter hotel rate plans?
ANSWER.
We offer 2 rate plans:
-Room Only
-Bed&Breakfast
Upgrades are possible upon availability and paying the price difference.
QUESTION. What is the minimum night stay at the Mama Shelter hotel?
ANSWER. There is no minimum stay at our property
Mama Shelter x Dis-loyalty
Mama Shelter has joined Dis-loyalty – a new travel and food membership that has just launched with bigger discounts for going somewhere new, so you can see more places, do more things, and be more interesting. Join today for up to 50% off hotel stays, 10% off food and drink, and a free coffee every day.