Sleep
Mama
One thing is sure, Mama knows how to look after you. There’s a choice of contemporary, design-led rooms to perfectly suit your needs, whether you are taking a solo break, travelling with the family or hanging out with friends . Bordeaux’s 97 rooms are kitted out for the perfect night’s sleep, from 5* bedlinen to smart screens.
An ideal stay
Luxury bedding
Free movies
Organic solid amenities
A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.
Frequently Asked Questions
QUESTION. Is there a rooftop terrace at the Mama Shelter Bordeaux hotel ?
ANSWER.
Monday to Friday inclusive: 4PM - 8PM
Saturday: 3PM - 10PM
Sunday: 3PM - 8PM
Tapas available.
Depending on weather.
QUESTION. How can I provide feedback about my stay at the hotel Mama Shelter Bordeaux?
ANSWER.
To submit your feedback, please send an email to: reception.bordeaux@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
QUESTION. Is there a restaurant in Mama Shelter Bordeaux hotel ?
ANSWER.
Definitely, Mama Shelter Bordeaux has a restaurant:
• Restaurant Mama Bordeaux:
• French, Family style
• Open 7/7.
• Open all year.
• Opening times:
• Thu: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 00:00.
• Fri: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 00:00.
• Sat: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 00:00.
• Sun: Lunch: from 12:30 to 16:00.Dinner: from 19:00 to 23:00.
• Mon: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 23:00.
• Wed: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 23:00.
• Tue: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 23:00.
• Price range: $$
Restaurant Mama Bordeaux website
• Open for hotel residents and visitors.
• Lunch boxes are not available.
• Max capacity: 180 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
QUESTION. Is there a parking at Mama Shelter Bordeaux hotel ?
ANSWER.
Mama's has 10 parking spots available : 20 EUR per night
Parking must be booked before arrival (by mail at reception.bordeaux@mamashelter.com or on the phone)
Mama and its parking are located inside the pedestrian zone.
Read carefully the confirmation email with the itinerary when you receive it, there are many information (GPS address, access code for the gate, and Google Maps screenshots)
QUESTION. What is the price of breakfast at Mama Shelter Bordeaux hotel ?
ANSWER.
The breakfast is at 21 EUR on spot and 19 EUR if you add it online.
The children's breakfast is 9 euros for children under 12 years old.
QUESTION. Can I book a table in the restaurant of the Mama Shelter Bordeaux hotel?
ANSWER.
• Mama Bordeaux:
For more information about restaurant reservation, click HERE.
QUESTION. What time is the check in at Mama Shelter Bordeaux hotel ?
ANSWER.
You are able to check in anytime after 15:00.
We do not offer an early check-in.
QUESTION. What time is breakfast served at hotel Mama Shelter Bordeaux?
ANSWER.
Breakfast is served daily from 07:00 to 11:00.
The breakfast is served in Ground Floor.
We cannot serve breakfast in room.
QUESTION. How can I get an invoice from the Mama Shelter Bordeaux hotel?
ANSWER.
To request an invoice, please send an email to: reception.bordeaux@mamashelter.com with the following information:
• Reservation or accommodation number (if you have one)
• Email address
• Phone number
QUESTION. May we leave our luggage before check in, at Mama Shelter Bordeaux hotel ?
ANSWER. Secure luggage storage is available for all our guests for free before check-in and after check-out.