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You have a question? We may already have the answer!
ANSWER.
For any job or internship application, please visit here .
For any additional request please contact the Human Resources Department
E-mail: resa1@mamashelter.com
ANSWER. Do you want to cancel a reservation?
ANSWER. Firstly, there is Dis-loyalty, which is a membership subscription that gives instant access to great discounts for everyone from the moment they sign up: here In addition to this, Mama is also part of Accor Live Limitless (ALL), a free loyalty programme based on earning benefits through earned points.
ANSWER.
By booking directly with us, you will enjoy the following benefits (subject to availability):
Price & Payment:
- Best price guaranteed
- Flexible cancellation
- Secure payment
Available for free:
- Baby cot
- Safe
Advantages:
- Direct communication
- No hidden costs
- Personalized service
ANSWER.
We offer 2 rate plans:
-Room Only
-Bed&Breakfast
Upgrades are possible upon availability and paying the price difference.
ANSWER. There is no minimum stay at our property
ANSWER. Secure luggage storage is available for all our guests for free before check-in and after check-out.
ANSWER. The front desk is open 24/7
ANSWER. Breakfast is not refundable
ANSWER. We don't provide room service.