Mama’s Lille home is a welcoming beacon!
And it’s sitting proudly at the crossroads of Paris 
, London and Brussels. The once industrial center has been transformed into a thriving, modern metropolis and Mama’s accessible location makes exploring this ancient city supremely easy.
Sleep
Designed by Jalil Amor, 112 cozy rooms are replete with creature comforts , from plush bedding and smart tech to a range of free movies , including blockbusters, cartoons and X-rated .
Eat & Drink
Let Mama put her arms around you with generous homemade dishes , featuring local ingredients , served at our lively communal dining tables. Or chill on our outdoor terrace , compete with fire pit. You’ll find live music sets , cold drinks and a warm atmosphere.
Work & Celebrate
Mama wants you to get creative and has provided four Ateliers (meeting rooms) tailored to meet your needs, from intimate brainstorms to bigger conferences. Bose sound systems 
, coffee machines , mini bars, table football and even arcade games encourage you to mix it up.
Events at Mama
Frequently Asked Questions
ANSWER.
To reach the hotel staff, please find the details for each department below:
Reception
Email: reception.lille@mamashelter.com
Phone: +33 3 59 82 72 72
Toll-Free #: Not available
SMS: Not available
Reservation
Email: lille@mamashelter.com
Phone: +33 3 59 82 72 00
Toll-Free #: Not available
SMS: Not available
Restaurant
Email: food.lille@mamashelter.com
Phone: +33 3 59 82 72 02
Toll-Free #: Not available
SMS: Not available
Breakfast
Email: hotesse.lille@mamashelter.com
Phone: +33 3 59 82 72 70
Toll-Free #: Not available
SMS: Not available
Accounting
Email: mybill.lille@mamashelter.com
Phone: +33 3 59 82 72 72
Toll-Free #: Not available
SMS: Not available
ANSWER.
Parking services:
We do have parking.
Parking is available for guests and non-guests.
Parking cannot be booked in advance.
Parking Rates:
Standard parking price for guests:
• Parking price for all vehicles: 21 EUR/day
Unfortunately we do not have a valet parking service.
Parking location and access:
The parking is open from to .
In-and-out privileges:
Billing stops when you exit. It restarts upon return.
it is not possible to access the parking area before check-in.
It is not possible to use the parking after check-out.
Parking description:
Max headroom: 190 cm.
The parking area is covered.
Our parking is not accessible to persons with disabilities.
The parking is secured.
The parking is not equipped with CCTV cameras.
Accepted vehicles:
Accepted vehicle types: Bike, Minivan, Mobility scooter, Motorbike, Sedan, SUV.
We are not able to accept the following vehicles: Bus, Caravan, Gas vehicle, Pick-up, RV, Trailer, Truck.
We have bike parking facilities.
Bike parking is secured.
Bike parking location: located at the main parking area.
Bike parking is available for free.
Our parking is not equipped with bike maintenance tools.
Bikes cannot be stored in your room.
ANSWER.
Definitely, Mama Shelter Lille has a restaurant:
Restaurant Mama Lille:
• Contemporary, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Lunch: from 12:00 to 15:00.
• Dinner: from 19:00 to 23:59.
• Price range: $$
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are available upon request.
• Max capacity: 50 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
Restaurant Mama Lille menu
Restaurant Mama Lille drink list
Restaurant Mama Lille kids menu
Restaurant Mama Lille website
ANSWER.
To submit your feedback, please send an email to: reception.lille@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER. Take a look at our special offers
Mama Shelter x Dis-loyalty
Mama Shelter has joined Dis-loyalty – a new travel and food membership that has just launched with bigger discounts for going somewhere new, so you can see more places, do more things, and be more interesting. Join today for up to 50% off hotel stays, 10% off food and drink, and a free coffee every day.
Price:
Leave time at: