Mama’s Lille home is a welcoming beacon!
And it’s sitting proudly at the crossroads of Paris 
, London and Brussels. The once industrial center has been transformed into a thriving, modern metropolis and Mama’s accessible location makes exploring this ancient city supremely easy.
Sleep
Designed by Jalil Amor, 112 cozy rooms are replete with creature comforts , from plush bedding and smart tech to a range of free movies , including blockbusters, cartoons and X-rated .
Eat & Drink
Let Mama put her arms around you with generous homemade dishes , featuring local ingredients , served at our lively communal dining tables. Or chill on our outdoor terrace , compete with fire pit. You’ll find live music sets , cold drinks and a warm atmosphere.
Work & Celebrate
Mama wants you to get creative and has provided four Ateliers (meeting rooms) tailored to meet your needs, from intimate brainstorms to bigger conferences. Bose sound systems 
, coffee machines , mini bars, table football and even arcade games encourage you to mix it up.
Events at Mama
Frequently Asked Questions
ANSWER.
We offer a secure parking space at a rate of 21 EUR/day.
(Max vehicle height accepted: 190 CM).
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.
Unfortunately we do not have a valet parking service.
Electric cars:
We have a charging station for electric vehicles at no extra cost.
Bike parking:
We have a bike parking area.
ANSWER.
To reach the hotel staff, please find the details for each department below:
Reception
Email: reception.lille@mamashelter.com
Phone:+33359827272
Toll-Free #:Not available
SMS: Not available
Reservation
Email: lille@mamashelter.com
Phone:Not available
Toll-Free #:Not available
SMS: Not available
Restaurant
Email: food.lille@mamashelter.com
Phone:+33359827270
Toll-Free #:Not available
SMS: Not available
ANSWER.
To submit your feedback, please send an email to: reception.lille@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER.
Definitely, Mama Shelter Lille has a restaurant:
• Restaurant Mama Lille:
• Contemporary, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Lunch: from 12:00 to 15:00.
• Dinner: from 19:00 to 23:59.
• Price range: $$
Restaurant Mama Lille menu
Restaurant Mama Lille drink list
Restaurant Mama Lille kids menu
Restaurant Mama Lille website
• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 50 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu (link)
• High chairs
• No dress code is required
ANSWER.
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: lille@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.
Mama Shelter x Dis-loyalty
Mama Shelter has joined Dis-loyalty – a new travel and food membership that has just launched with bigger discounts for going somewhere new, so you can see more places, do more things, and be more interesting. Join today for up to 50% off hotel stays, 10% off food and drink, and a free coffee every day.
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