Your adventure in Lille includes a room that’s ideally suited to your style , whether you are looking for a bijou bolt hole or a super-large sanctuary. Mama has spoilt you for choice with a selection of 112 deeply diverse, design-led rooms
, all showcasing 5* linens, organic solid amenities
and plenty of smart tech.
An ideal stay
Luxury bedding
Free movies
Organic solid amenities
A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.
Frequently Asked Questions
ANSWER.
We offer a secure parking space at a rate of 21 EUR/day.
(Max vehicle height accepted: 190 CM).
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.
Unfortunately we do not have a valet parking service.
Electric cars:
We have a charging station for electric vehicles at no extra cost.
Bike parking:
We have a bike parking area.
ANSWER.
To reach the hotel staff, please find the details for each department below:
Reception
Email: reception.lille@mamashelter.com
Phone:+33359827272
Toll-Free #:Not available
SMS: Not available
Reservation
Email: lille@mamashelter.com
Phone:Not available
Toll-Free #:Not available
SMS: Not available
Restaurant
Email: food.lille@mamashelter.com
Phone:+33359827270
Toll-Free #:Not available
SMS: Not available
ANSWER.
To submit your feedback, please send an email to: reception.lille@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER.
Definitely, Mama Shelter Lille has a restaurant:
• Restaurant Mama Lille:
• Contemporary, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Lunch: from 12:00 to 15:00.
• Dinner: from 19:00 to 23:59.
• Price range: $$
Restaurant Mama Lille menu
Restaurant Mama Lille drink list
Restaurant Mama Lille kids menu
Restaurant Mama Lille website
• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 50 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu (link)
• High chairs
• No dress code is required
ANSWER.
For your corporate events, we offer:
⦁ 4 ateliers, a Viranda and a Breakroom up to 137 m² and up to Up to 120 people.
⦁ All rooms equipped with Wi-Fi, an LED screen, a Bose© sound system and a wireless presentation system, a coffee machine.
•For more info about our meeting rooms layout, click HERE.
• For more info, click HERE.
ANSWER.
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: lille@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.
ANSWER.
Take a look at our bar details below
Mama Bar:
• Live entertainment
• Smoking not allowed/ Wheelchair not accessible
• Open 7/7
• Mon: from 11:00 to 23:30
• Wed: from 11:00 to 23:30
• Fri: from 11:00 to 00:30
• Sat: from 11:00 to 01:30
• Sun: from 11:00 to 23:30
• Tue: from 11:00 to 23:30
• Thu: from 11:00 to 00:30
• Open to public
• Pets are not accepted in the bar
• Food served
• Minimum age 18 year(s)
• People under the age of 18 must always be accompanied by an adult
• No live entertainment
• No dress code is required
• Free services: TV and Sports broadcast
• No happy hour
- Have a look at our menu
- See our drink list here
- Click here for more details
ANSWER.
We are pet friendly and your best friend is welcome with a couple of conditions:
• Free
• Domesticated pets, accepted in the restaurant
• Pets are accepted in: Mama Lille.
• Pets are not accepted in: Mama Bar.
ANSWER.
To request an invoice, please send an email to: lille@mamashelter.com with the following information:
• Reservation or accommodation number (if you have one)
• Email address
• Phone number
ANSWER.
Unfortunately, we do not have a gym.
We can recommend you this one below:
Gym Club Westfield Euralille
GYM CLUB WESTFIELD EURALILLE, Lille, France
The distance is 0.4 km from the property
Directions