Your adventure in Lille includes a room that’s ideally suited to your style , whether you are looking for a bijou bolt hole or a super-large sanctuary. Mama has spoilt you for choice with a selection of 112 deeply diverse, design-led rooms
, all showcasing 5* linens, organic solid amenities
and plenty of smart tech.
An ideal stay
Luxury bedding
Free movies
Organic solid amenities
A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.
Frequently Asked Questions
QUESTION. Is there a restaurant in Mama Shelter Lille ?
ANSWER.
Definitely, Mama Shelter Lille has a restaurant:
• Restaurant Mama Lille:
- Contemporary, Casual Dining
- Open 7/7.
- Open all year.
• Opening times:
- Lunch: from 12:00 to 15:00.
- Dinner: from 19:00 to 23:59.
- price range: $$
Restaurant Mama Lille menu
Restaurant Mama Lille drink list
Restaurant Mama Lille kids menu
Restaurant Mama Lille website
QUESTION. Is there a parking at Mama Shelter Lille ?
ANSWER.
We offer a secure parking space at a rate of 19 EUR/day.
(Max vehicle height accepted: 190 CM).
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.
QUESTION. Is it possible to purchase a prepaid voucher at Mama Shelter Lille?
ANSWER.
We are able to offer you various special offers.
To have a look at our special offers, click HERE.
QUESTION. Are pets (dogs and cats...) allowed at Mama Shelter Lille ?
ANSWER.
We are pet friendly and your best friend is welcome with a couple of conditions:
• 12 Maximum weight
• 25 Euros/pet/day
• Domesticated pets, accepted in the restaurant
QUESTION. Is there a rooftop terrace at the Mama Shelter Lille?
ANSWER. We do not have a rooftop but we do have a lovely and cozy terrace where you can rest and enjoy delicious dishes. For more information here
QUESTION. What is the price of breakfast at Mama Shelter Lille ?
ANSWER.
Breakfast is open to guests and visitors:
• Price per adult: 19 EUR
• Price for kids (under 12) : 9 EUR
You can add breakfast to your stay at any time, just notify the front desk.
If you're not a guest at the hotel, you’re welcome to join us too. Just let our team members know upon arrival and enjoy!
QUESTION. Do you accept kids at Mama Shelter Lille ?
ANSWER.
Children are welcome.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under 18 must always be accompanied by their family or legal guardians.
Please email us for more details: reception.lille@mamashelter.com.
QUESTION. What time is breakfast at Mama Shelter Lille ?
ANSWER.
Breakfast is served daily from 06:30 to 10:30.
The breakfast is served in The main restaurant. We do not offer room service..
We cannot serve breakfast in room.
QUESTION. What are the payment methods accepted at Mama Shelter Lille ?
ANSWER.
Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need a valid credit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.
The hotel accepts the following payment methods:
• MasterCard
• American Express
• Visa
We accept cash payments at the front desk
You need a valid credit card as a guarantee to book a room online. If you do not have a credit card please contact us.
QUESTION. What is the cancellation policy for Mama Shelter Lille ?
ANSWER.
Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.
QUESTION. Do you have baby cots at Mama Shelter Lille?
ANSWER. Only Large double and XXL Mama rooms can accommodate one baby cot for an additional cost of €15/night for a baby under 3 years. Safety regulations strictly prevent us from accommodating more than 2 people (adults or children) in a room. No extra bed can be added.