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Your adventure in Lille includes a room that’s ideally suited to your style mamamoji, whether you are looking for a bijou bolt hole or a super-large sanctuary. Mama has spoilt you for choice with a selection of 112 deeply diverse, design-led rooms mamamoji, all showcasing 5* linens, organic solid amenities mamamoji  and plenty of smart tech.

    Small Mama

    An ideal retreat after a hard day’s work, the super-chic Small Mama is a cozy nest of a room, offering everything you need to refresh and revive, including a large screen, Airplay, Skype, free Wi-Fi, mini fridge and desk. Enter at your own risk – you may never leave. Sleeps 2.

    17 m²
    2 people
    100% cotton satin smooth sheets
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Mama Deal

    It's time to treat yourself!

    Medium Mama

    Meet the Medium Mama, available as a double or a twin. A fully equipped, 18-21 m² room. Slip into 100% soft linen sheets and enjoy free on-demand movies as well as complimentary Wi-Fi. There’s also a desk so that you can close a hot deal or two before bed. Sleeps 2.

    From 18 to 21 m²
    2 people
    100% cotton satin smooth sheets
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Sexy Mama

    Mama takes care of everything

    Large Mama

    Visiting the capital of Flanders? Drop off your suitcases in the Large Mama. Legend has it that once you settle in the ultra-comfortable double bed, it becomes impossible to leave. We’ll let you see for yourself! 23-27 m² with all the necessary equipment for a blissed out stay, including a large-screen TV, Wi-Fi, free movies on-demand. There’s even an option that features two double beds! Sleeps up to 4.

    From 23 to 27 m²
    4 people
    100% cotton satin smooth sheets
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Mama Deal

    It's time to treat yourself!

    XXL Mama

    Mama loves families and has a heart big enough to welcome them all, super-comfortably. The XXL Mama Family sleeps 4, with a double bed and a sofa bed, so that everyone can get cozy. Free streaming means cartoons galore, not to mention some chill-out movies for when the kids are asleep. Mama likes to large it up (37-38 m²).

    From 37 to 38 m²
    4 people
    100% cotton satin smooth sheets
    Free movies (including X-rated)
    Organic solid amenities
From 5346 reviews
by TrustYou by TrustYou

Guests reviews

  • 4.5/5

    Worth the 5 minutes of confusion in trying to find it!

    “Though the entrance to the hotel was difficult to locate, it was a great night's stay and I would highly recommend. I'll certainly be returning!”

    Jess - 27/09/2023

  • 4.5/5

    Great stay

    “Mama Shelter was really well located and very well appointed with friendly staff. Great place for the rugby world cup.”

    Sue - 26/09/2023

  • 5/5

    Mama Shelter, an excellent introduction to Lille. Makes me want to visit again!

    “Besides being ideally located between the two train stations, it had excellent customer service at the desk, in the restaurant and in cleaning service (the room itself was comfy and very clean). The vibe was eclectic and as our first stop in France it eased us into the language.”


  • 5/5


    “We were happy by the way we were hosted. Room was super clean and fresh, restaurant always cheerfull menu was nice. Drinks were nice and lication excellent”

    Ela B. - 21/09/2023

  • 3/5

    Well located, clean and basic.

    “Hotel has a covered car park with electric charge points which was great. Check in was quick and easy. I enquired about my drinks voucher as I am a silver member and was told there was a bottle of water in the room and Mama Shelter doesn't give complimentary bar drinks like other Accor hotels. Due to carrying medication that required to be very cold we asked if some back up bottles could be frozen (which all other hotels during our 3 week road trip were happy to do) in case our unit and ice bricks failed. The staff took some convincing and when we came to collect them at check out, they said they had broken and been thrown away which after no issues for two weeks was surprising. The team member then condescendingly asked if they were "sentimental bottles of ice". The room was clean and basic, good wifi and TV. There were restaurants and bars walking distance. The room was quiet at night even though there was a DJ playing in the bar.”

    Jen - 19/09/2023

  • 4/5

    amazing breakfast and great staff

    “We had a great stay. An amazing breakfast, good rooms and the staff was extremely friendly. prepared satisfy all needs. We stayed a weekend but our nights were short due to a rooftop bar across from the hotel. a minor setback. otherwise great!!”

    Romy - 17/09/2023

  • 5/5

    Excellent location

    “Great customer service. Destination hotel in itself. Food fab 👌 Sunset views best seen.”

    Jo S. - 12/09/2023

  • 4.5/5

    perfect location and comfortable rooms

    “Couldn't fault Mama shelter, we had a great stay during the Brocante. The only reason not a 10/10 is we felt a couple of luxuries in the bathroom might have been nice - shower gel rather than a small bar of soap would have been ideal after all the hot walking around!”

    Jen M. - 04/09/2023

  • 3.5/5

    Very good location

    “I stayed for two nights with my partner. The hotel staff were all excellent. I think the price for my stay was very expensive considering there was no kettle cups or tea/ coffee making equipment t in the room, and only a bar of soap !!!! I had to pay a deposit to get a kettle and cups but no tea bags or coffee etc was provided. Payment was complicated. I entered all my card details on booking, again on arrival where I strangely had to pay over 500 euros deposit, then again on departure I had to pay again. Unnecessarily complicated and I will have to work out if I get money back!! Will anyone even read this review?”

    Nj - 04/09/2023

  • 4.5/5

    Great stay !

    “Very central, amazing facilities. GREAT SERVICE.”

    Sebastien B. - 04/09/2023

  • 4/5

    Very well located, an interesting experience

    “Great location near the center of Lille and my business meetings, free movies are definitely a plus, lively restaurant, and friendly staff. The food is OK, but not outstanding. Having a restaurant and bar in the premises is great if you do not want to eat alone in a traditional hotel restaurant. Djs playing on weekends and in the terrace where you can also have drinks. Will definitely consider staying again in future occasions.”

    Luis M. - 02/09/2023

See all reviews

An ideal stay


Luxury bedding

Free movies

Organic solid amenities

A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.

Frequently Asked Questions

QUESTION. Is there a parking at Mama Shelter Lille ?

ANSWER. We offer a secure parking space at a rate of 19 EUR/day.
(Max vehicle height accepted: 190 CM).
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.

QUESTION. Does Mama Shelter Lille have special offers, gift boxes or vouchers?

ANSWER. We are able to offer you various special offers.
To have a look at our special offers, click HERE.

QUESTION. Is there a restaurant in Mama Shelter Lille ?

ANSWER. Definitely, Mama Shelter Lille has a restaurant:

• Restaurant Mama Lille:
- Contemporary, Casual Dining
- Open 7/7.
- Open all year.

• Opening times:
- Lunch: from 12:00 to 15:00.
- Dinner: from 19:00 to 23:59.
- price range: $$
Restaurant Mama Lille menu

Restaurant Mama Lille drink list

Restaurant Mama Lille kids menu

Restaurant Mama Lille website

QUESTION. Does Mama Shelter Lille hotel offer brunch?

ANSWER. The hotel offers a brunch only on Sunday from 11:30 to 15:30.
The price is :
-42 EUR per adult.
-21 EUR for children up to 12 years old.

QUESTION. Are pets (dogs and cats...) allowed at Mama Shelter Lille ?

ANSWER. We are pet friendly and your best friend is welcome with a couple of conditions:

• 25 Euros/pet/stay

• Domesticated pets, accepted in the restaurant

QUESTION. Are there any gym facilities at Mama Shelter Lille ?

ANSWER. Unfortunately, we do not have a gym.
We can recommend you this one below:
Gym Club Westfield Euralille
The distance is 0.4 km from the property

QUESTION. Does Mama Shelter Lille have connecting rooms ?

ANSWER. These rooms are intercommunicating each other:
- Medium Mama Double
- Medium Mama Twin
- Large Double Double

QUESTION. How many rooms are there at Mama Shelter Lille ?

ANSWER. We have 112 rooms.

• 7 Small Mama Double room(s) of 17 M² with a capacity of up to 2 guest(s).

• 78 Medium Mama Double room(s) from 18 to 21 M² with a capacity of up to 2 guest(s).

• 12 Large Mama Double room(s) from 23 to 27 M² with a capacity of up to 2 guest(s).

• 4 XXL Mama room(s) from 37 to 38 M² with a capacity of up to 4 guest(s).

• 4 Large Mama Double Double room(s) of 27 M² with a capacity of up to 4 guest(s).

• 7 Medium Mama Twin room(s) of 20 M² with a capacity of up to 2 guest(s).

• Main amenities: TV, air conditionner, non smoking.

QUESTION. What is the cancellation policy for Mama Shelter Lille ?

ANSWER. Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.

QUESTION. What time is the check in at Mama Shelter Lille ?

ANSWER. You are able to check in after 15:00.
We do not offer an early check-in.

See the FAQ


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