You have a question ? We are here to answer you
Is there a restaurant in Mama Shelter Lille ?
Definitely, Mama Shelter Lille has a restaurant:
• Restaurant Mama Lille:
- Contemporary, Casual Dining
- Open 7/7.
- Open all year.
• Opening times:
- Lunch: from 12:00 to 15:00.
- Dinner: from 19:00 to 23:59.
- price range: $$
Restaurant Mama Lille menu
Restaurant Mama Lille drink list
Restaurant Mama Lille kids menu
Restaurant Mama Lille website
Is there a parking at Mama Shelter Lille ?
We offer a secure parking space at a rate of 19 EUR/day.
(Max vehicle height accepted: 190 CM).
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.
Is it possible to purchase a prepaid voucher at Mama Shelter Lille?
We are able to offer you various special offers.
To have a look at our special offers, click HERE.
Are pets (dogs and cats...) allowed at Mama Shelter Lille ?
We are pet friendly and your best friend is welcome with a couple of conditions:
• 12 Maximum weight
• 25 Euros/pet/day
• Domesticated pets, accepted in the restaurant
Is there a rooftop terrace at the Mama Shelter Lille?
We do not have a rooftop but we do have a lovely and cozy terrace where you can rest and enjoy delicious dishes. For more information here
What is the price of breakfast at Mama Shelter Lille ?
Breakfast is open to guests and visitors:
• Price per adult: 19 EUR
• Price for kids (under 12) : 9 EUR
You can add breakfast to your stay at any time, just notify the front desk.
If you're not a guest at the hotel, you’re welcome to join us too. Just let our team members know upon arrival and enjoy!
Do you accept kids at Mama Shelter Lille ?
Children are welcome.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under 18 must always be accompanied by their family or legal guardians.
Please email us for more details: email@example.com.
What time is breakfast at Mama Shelter Lille ?
Breakfast is served daily from 06:30 to 10:30.
The breakfast is served in The main restaurant. We do not offer room service..
We cannot serve breakfast in room.
What are the payment methods accepted at Mama Shelter Lille ?
Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need a valid credit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.
The hotel accepts the following payment methods:
• American Express
We accept cash payments at the front desk
You need a valid credit card as a guarantee to book a room online. If you do not have a credit card please contact us.
What is the cancellation policy for Mama Shelter Lille ?
Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.
Does Mama Shelter Lille have connecting rooms ?
These rooms are intercommunicating each other:
- Medium Mama Double
- Medium Mama Twin
- Large Double Double
What are the hygiene and cleaning measures at Mama Shelter Lille ?
The Vaccine Pass is no longer required. Masks are no longer mandatory within the establishment. Our Mama has been awarded with the ALL SAFE label.
Test : Centre de dépistage - Gare Lille Flandres/Euralille, 17 Place de la Gare, 59800 Lille (Antigen : 25 EUR ; PCR : 44 EUR)
For more info, click HERE .
What time is the check out at Mama Shelter Lille ?
Regular check-out is until 12:00
Although, It is possible to request a late check-out until 15:00.
The price is 30EUR per room.
Late check-outs must be requested directly at the front desk and are subject to availability
How many rooms are there at Mama Shelter Lille ?
The hotel has 112 rooms.
• 7 Small Mama Double room(s) of 17 M² with a capacity of up to 2 guests.
• 78 Medium Mama Double room(s) from 18 to 21 M² with a capacity of up to 2 guests.
• 12 Large Mama Double room(s) from 23 to 27 M² with a capacity of up to 2 guests.
• 4 XXL Mama room(s) from 37 to 38 M² with a capacity of up to 4 guests.
• 4 Large Mama Double Double room(s) of 27 M² with a capacity of up to 4 guests.
• 7 Medium Mama Twin room(s) of 20 M² with a capacity of up to 2 guests.
• Main amenities: TV, air conditionner, non smoking.
is it possible to request a specific floor at Mama Shelter Lille?
We have 8 floors, a lift on each floor which is fully wheelchair accessible.
May we leave our luggage before check in, at Mama Shelter Lille ?
Secure luggage storage is available for all our guests for free before check-in and after check-out.
What is the size of the beds at Mama Shelter Lille ?
Small Mama Double rooms have 1 queen size bed(160x200cm)
Medium Mama Double rooms have 1 queen size bed(160x200cm)
Large Mama Double rooms have 1 queen size bed(160x200cm)
XXL Mama rooms have 1 king size bed(180x200cm) or 1 sofa bed(140x195cm)
Large Mama Double Double rooms have 2 double beds(140x200cm)
Medium Mama Twin rooms have 2 single beds(90x200cm)
What time is the check in at Mama Shelter Lille ?
You are able to check-in at our hotel after 15:00.
We are not able to offer early check-ins.
Does Mama Shelter Lille have family rooms ?
Our hotel is family friendly.
Family rooms for 3 people and more:
• XXL Mama
Does Mama Shelter Lille provide a special diet and allergy-free menu?
Our restaurant is able to accommodate the following dietary requirements
Available at all times: Vegan & vegetarian.
Available upon request (let us know at check-in): Almond-free, dairy-free, egg-free, gluten-free, nut-free, peanut-free, seafood-free & sesame-free.
Is there a swimming pool at Mama Shelter Lille ?
We don't have a swimming pool
How can we get to Mama Shelter Lille from the closest airport or train station ?
From Lille Airport, take the hourly bus line 68 to 4 Cantons stade station then switch to the subway metro heading to Lille Flandres station. Mama is 3 minutes walk from the station (35 minutes, 10 EUR)
Where exactly is Mama Shelter Lille situated ?
Here is the address of the hotel
97 Pl. Saint-Hubert, 59800 Lille, France.
Click on DETAILS to see it on the map
What is the breakfast menu at Mama Shelter Lille ?
We offer continental breakfast.
See menu items below:
. Breads & cakes: pastries, baguette.
. Eggs: scrambled eggs.
. Cereals: cereals.
. Fruits & vegetables: fresh fruits.
. Dairy: butter, yogurts.
. Meat & fish: bacon, sausages.
. Drinks: coffee, espresso, fresh fruit juice, hot chocolate, cappuccino, american coffee.
. Others: jams, honey.
Are there any gym facilities at Mama Shelter Lille ?
Unfortunately, we do not have a gym.
We can recommend you this one below:
Gym Club Westfield Euralille
GYM CLUB WESTFIELD EURALILLE, Lille, France
The distance is 0.4 km from the hotel
What are the activities at or close to Mama Shelter Lille ?
We provide tourist passes
Have a look at our suggestions of things to do in the city here
Please contact the front desk for further information
Which language does the staff speaks at Mama Shelter Lille ?
Our team speaks English and French.
What is supplied in the bathrooms at Mama Shelter Lille ?
All of our bathrooms are equipped with:
Hair dryer, towels, soap, shower gel and shampoo
Hair conditioner, cotton swabs, toothbrush, toothpaste, shower cap and hairbrush
Bathrobe, bedroom slippers, magnifying mirror, bidet, beach towels and swimming pool towels
Does the Mama Shelter Lille equipped with a shower, bathtub or jacuzzi?
All rooms have a shower.
Does Mama Shelter Lille have 24/7 reception?
The front desk is open 24/7