The Flanders capital is known for its inventive approach to food 
, based on fresh, local ingredients. Come and taste homemade dishes in our lively restaurant or on our terrace in the heart of Lille.
Restaurant & Bar
Generous homemade dishes are order of the day here. From traditional dishes such as Carbonnade Flammande or a Croque welsh style to Mama’s classics such as her Coquillettes with ham. Mama’s design-led bar is the beating heart of her cosmopolitan escape. Try our signature cocktails or sip a glass of wine to the rhythm of our live music sets.
Homemade food Signature Cocktails
Terrace
Watch the world go by from Mama’s small but perfectly formed street-side terrace, whether you feel like whiling away a whole afternoon in a cozy corner or having weekend brunch with friends.
Good food to share
Cocktails
Mama Goes East
Discover Mama Goes East, a limited-edition menu inspired by Japanese flavours and cultures, then remixed with Mama’s signature twist. From gyozas and baos to tataki, donburi and exclusive cocktails, Mama invites you on a journey to Japan… without leaving your table.
Mama's signature
Homemade food
Signature cocktails
Music sessions
Signature cocktails concocted by our bartenders and homemade local dishes, prepared with love and all set to music. Mama’s restaurants are synonymous with relaxed gatherings, lively meetings and informal celebrations…
Frequently Asked Questions
ANSWER.
To reach the hotel staff, please find the details for each department below:
Reception
Email: reception.lille@mamashelter.com
Phone: +33 3 59 82 72 72
Toll-Free #: Not available
SMS: Not available
Reservation
Email: lille@mamashelter.com
Phone: +33 3 59 82 72 00
Toll-Free #: Not available
SMS: Not available
Restaurant
Email: food.lille@mamashelter.com
Phone: +33 3 59 82 72 02
Toll-Free #: Not available
SMS: Not available
Breakfast
Email: hotesse.lille@mamashelter.com
Phone: +33 3 59 82 72 70
Toll-Free #: Not available
SMS: Not available
Accounting
Email: mybill.lille@mamashelter.com
Phone: +33 3 59 82 72 72
Toll-Free #: Not available
SMS: Not available
ANSWER.
Parking services:
We do have parking.
Parking is available for guests and non-guests.
Parking cannot be booked in advance.
Parking Rates:
Standard parking price for guests:
• Parking price for all vehicles: 21 EUR/day
Unfortunately we do not have a valet parking service.
Parking location and access:
The parking is open from to .
In-and-out privileges:
Billing stops when you exit. It restarts upon return.
it is not possible to access the parking area before check-in.
It is not possible to use the parking after check-out.
Parking description:
Max headroom: 190 cm.
The parking area is covered.
Our parking is not accessible to persons with disabilities.
The parking is secured.
The parking is not equipped with CCTV cameras.
Accepted vehicles:
Accepted vehicle types: Bike, Minivan, Mobility scooter, Motorbike, Sedan, SUV.
We are not able to accept the following vehicles: Bus, Caravan, Gas vehicle, Pick-up, RV, Trailer, Truck.
We have bike parking facilities.
Bike parking is secured.
Bike parking location: located at the main parking area.
Bike parking is available for free.
Our parking is not equipped with bike maintenance tools.
Bikes cannot be stored in your room.
ANSWER.
Definitely, Mama Shelter Lille has a restaurant:
Restaurant Mama Lille:
• Contemporary, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Lunch: from 12:00 to 15:00.
• Dinner: from 19:00 to 23:59.
• Price range: $$
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are available upon request.
• Max capacity: 50 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
Restaurant Mama Lille menu
Restaurant Mama Lille drink list
Restaurant Mama Lille kids menu
Restaurant Mama Lille website
ANSWER.
To submit your feedback, please send an email to: reception.lille@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER.
Take a look at our bar details below
Mama Bar:
• Live entertainment
• Smoking not allowed/ Wheelchair not accessible
• Max capacity: 35 pax.
• Open 7/7
• Mon: from 11:00 to 23:30
• Wed: from 11:00 to 23:30
• Fri: from 11:00 to 00:30
• Sat: from 11:00 to 01:30
• Sun: from 11:00 to 23:30
• Tue: from 11:00 to 23:30
• Thu: from 11:00 to 00:30
• Open to public
• Pets are not accepted in the bar
• Food served
• Minimum age 18 year(s)
• People under the age of 18 must always be accompanied by an adult
• No live entertainment
• No dress code is required
• Free services: TV and Sports broadcast
• No happy hour
- Have a look at our menu
- See our drink list here
- Click here for more details
ANSWER. We are sorry, but we do not take reservations
ANSWER.
• Mama Lille:
For more information about restaurant reservation, click HERE.
ANSWER.
Children are welcome.
Kids price applies for children:
•between 4 and 12 years old (50% of adult price).
Adult rate applies from 13 years old.
Our prices for adults and kids vary based on seasonality. Please request a price simulation to see the best price available for your dates.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: reception.lille@mamashelter.com.
ANSWER.
To modify your stay:
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: lille@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.
If a modification fee applies, we will let you know before processing your request.
To extend your stay:
Please send an email to: lille@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address
To add guest(s) to your booking:
Please send an email to: lille@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number
If a modification fee applies, we will let you know before processing your request.
ANSWER.
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: lille@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.
Price:
Leave time at: