Your adventure in Lille includes a room that’s ideally suited to your style 
, whether you are looking for a bijou bolt hole or a super-large sanctuary. Mama has spoilt you for choice with a selection of 112 deeply diverse, design-led rooms , all showcasing 5* linens, organic amenities and plenty of smart tech.
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Small Mama
An ideal retreat after a hard day’s work, the super-chic Small Mama is a cozy nest of a room, offering everything you need to refresh and revive, including a large screen, Airplay, Skype, free Wi-Fi, mini fridge and desk. Enter at your own risk – you may never leave. Sleeps 2.
17 m²
2 people
100% cotton satin smooth sheets
Free movies (including X-rated)
Organic amenities
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Medium Mama
Meet the Medium Mama, available as a double or a twin. A fully equipped, 18-21 m² room. Slip into 100% soft linen sheets and enjoy free on-demand movies as well as complimentary Wi-Fi. There’s also a desk so that you can close a hot deal or two before bed. Sleeps 2.
From 18 to 21 m²
2 people
100% cotton satin smooth sheets
Free movies (including X-rated)
Organic amenities
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Large Mama
Visiting the capital of Flanders? Drop off your suitcases in the Large Mama. Legend has it that once you settle in the ultra-comfortable double bed, it becomes impossible to leave. We’ll let you see for yourself! 23-27 m² with all the necessary equipment for a blissed out stay, including a large-screen TV, Wi-Fi, free movies on-demand. There’s even an option that features two double beds or one with accessible amenities! Sleeps up to 4.
Large Mama Double Accessible: enjoy a 23 m² to 26 m² space with a queen-size bed, accessible room, 100% cotton satin sheets, smart TV with free movies. Maximum 2 people (baby crib on request, no extra bed).
From 23 to 27 m²
4 people
100% cotton satin smooth sheets
Free movies (including X-rated)
Organic amenities
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XXL Mama
Mama loves families and has a heart big enough to welcome them all, super-comfortably. The XXL Mama Family sleeps 4, with a double bed and a sofa bed, so that everyone can get cozy. Free streaming means cartoons galore, not to mention some chill-out movies for when the kids are asleep. Mama likes to large it up (37-38 m²).
From 37 to 38 m²
4 people
100% cotton satin smooth sheets
Free movies (including X-rated)
Organic amenities
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17 m²
2 people
100% cotton satin smooth sheets
Free movies (including X-rated)
Organic amenities
An ideal stay
Luxury bedding
Free movies
Organic amenities
A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.
Frequently Asked Questions
ANSWER.
We offer a secure parking space at a rate of 21 EUR/day.
(Max vehicle height accepted: 190 CM).
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.
Unfortunately we do not have a valet parking service.
Electric cars:
We have a charging station for electric vehicles at no extra cost.
Bike parking:
We have a bike parking area.
ANSWER.
To reach the hotel staff, please find the details for each department below:
Reception
Email: reception.lille@mamashelter.com
Phone: +33359827272
Toll-Free #: Not available
SMS: Not available
Reservation
Email: lille@mamashelter.com
Phone: +33 3 59 82 72 00
Toll-Free #: Not available
SMS: Not available
Restaurant
Email: food.lille@mamashelter.com
Phone: +33 3 59 82 72 02
Toll-Free #: Not available
SMS: Not available
ANSWER.
Definitely, Mama Shelter Lille has a restaurant:
• Restaurant Mama Lille:
• Contemporary, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Lunch: from 12:00 to 15:00.
• Dinner: from 19:00 to 23:59.
• Price range: $$
Restaurant Mama Lille menu
Restaurant Mama Lille drink list
Restaurant Mama Lille kids menu
Restaurant Mama Lille website
• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 50 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu (link)
• High chairs
• No dress code is required
ANSWER.
To submit your feedback, please send an email to: reception.lille@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER.
For your corporate events, we offer:
⦁ 4 ateliers, a Viranda and a Breakroom up to 137 m² and up to Up to 120 people.
⦁ All rooms equipped with Wi-Fi, an LED screen, a Bose© sound system and a wireless presentation system, a coffee machine.
•For more info about our meeting rooms layout, click HERE.
• For more info, click HERE.
ANSWER.
Take a look at our bar details below
Mama Bar:
• Live entertainment
• Smoking not allowed/ Wheelchair not accessible
• Open 7/7
• Mon: from 11:00 to 23:30
• Wed: from 11:00 to 23:30
• Fri: from 11:00 to 00:30
• Sat: from 11:00 to 01:30
• Sun: from 11:00 to 23:30
• Tue: from 11:00 to 23:30
• Thu: from 11:00 to 00:30
• Open to public
• Pets are not accepted in the bar
• Food served
• Minimum age 18 year(s)
• People under the age of 18 must always be accompanied by an adult
• No live entertainment
• No dress code is required
• Free services: TV and Sports broadcast
• No happy hour
- Have a look at our menu
- See our drink list here
- Click here for more details
ANSWER.
To modify your stay:
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: lille@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.
If a modification fee applies, we will let you know before processing your request.
To extend your stay:
Please send an email to: lille@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address
To add guest(s) to your booking:
Please send an email to: lille@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number
If a modification fee applies, we will let you know before processing your request.
ANSWER.
• Mama Lille:
For more information about restaurant reservation, click HERE.
ANSWER.
To request an invoice, please send an email to: lille@mamashelter.com with the following information:
• Reservation or accommodation number (if you have one)
• Email address
• Phone number
ANSWER.
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: lille@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.
Price:
Leave time at: