Mama doesn’t just do super-cool bedrooms
, she does playful spaces for you to enjoy you stay as much as possible, and even more
! She thought of a super-equipped Gym to shake your body
after a long day and Karaoke rooms to express yourself
and make sure your evening with friends will be remembered in London
.
An ideal stay
Luxury bedding
Free movies
Organic amenities
A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.
Frequently Asked Questions
ANSWER.
To reach the hotel staff, please find the details for each department below:
Reception
Email: reception.eastlondon@mamashelter.com
Phone: +442076136500
Toll-Free #: Not available
SMS: Not available
Reservation
Email: eastlondon@mamashelter.com
Phone: +442076136500
Toll-Free #: Not available
SMS: Not available
ANSWER.
To request an invoice, please send an email to: reception.eastlondon@mamashelter.com with the following information:
• Reservation or accommodation number (if you have one)
• Email address
• Phone number
ANSWER.
Our Offers:
⦁ MAMA SAYS SLEEP AND BRUNCH: Room + breakfast + brunch + a late check-out for 2 adults
⦁ Family Offer: 50% discount on the 2nd room
⦁ Dogcation: Take your dog on a dogcation
⦁ Mama Deal: Your night + breakfast
⦁ Sexy Mama: Your night + cocktails + breakfast + Sexy Mama box
ANSWER.
To modify your stay:
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: eastlondon@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.
If a modification fee applies, we will let you know before processing your request.
To extend your stay:
Please send an email to: eastlondon@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address
To add guest(s) to your booking:
Please send an email to: eastlondon@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number
If a modification fee applies, we will let you know before processing your request.
ANSWER.
To submit your feedback, please send an email to: reception.eastlondon@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER. Secure luggage storage is available for all our guests for free before check-in and after check-out.
ANSWER.
Definitely, Mama Shelter London Shoreditch has a restaurant:
• Restaurant Mama Shelter:
• European, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 07:00 to 23:00.
• Price range: $$
Restaurant Mama Shelter menu
Restaurant Mama Shelter drink list
Restaurant Mama Shelter kids menu
Restaurant Mama Shelter website
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 90 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu (link)
• High chairs
• No dress code is required
ANSWER. Firstly, there is Dis-loyalty, which is a membership subscription that gives instant access to great discounts for everyone from the moment they sign up: here In addition to this, Mama is also part of Accor Live Limitless (ALL), a free loyalty programme based on earning benefits through earned points.
ANSWER.
Breakfast is open to guests and visitors:
• Price per adult: 22 EUR
You can add breakfast to your stay at any time, just notify the front desk.
If you are not a guest, you’re welcome to join us too. Just let the staff know upon arrival.
Have a look at our breakfast menu here .
ANSWER.
All of our bathrooms are equipped with:
Hair dryer, towels, soap, shower gel, shampoo, hair conditioner and shower cap
Upon request:
• For free:
Cotton swabs
• At an extra charge:
Bedroom slippers 6 EUR
Toothbrush 6 EUR
Toothpaste 7 EUR
Not available:
Bathrobe, hairbrush, magnifying mirror, bidet, beach towels and pool towels
From 11 to 20 m²
From 1 to 2 people
Queen size bed (160x200cm) or Double bed (140x200cm) or Simple bed (120x200cm)
Free movies (including X-rated)
Organic amenities
No windows (for some rooms)
