Mama doesn’t just do super-cool bedrooms , she does playful spaces for you to enjoy you stay as much as possible, and even more ! She thought of a super-equipped Gym to shake your body after a long day and Karaoke rooms to express yourself and make sure your evening with friends will be remembered in London .
An ideal stay
Luxury bedding
Free movies
Organic solid amenities
A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.
Frequently Asked Questions
QUESTION. How can I provide feedback about my stay at the hotel Mama Shelter London?
ANSWER.
To submit your feedback, please send an email to: reception.eastlondon@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
QUESTION. What are the payment methods accepted at Mama Shelter London hotel ?
ANSWER.
Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need a valid credit or debit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.
We accept the following payment methods:
• MasterCard
• American Express
• Visa
We do not accept cash payments.
All means of payment not listed above are considered unacceptable.
• You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.
• We do not require a security deposit. Please note that if you have chosen the prepaid option, you will be required to pay the total amount in advance.
• We do not accept installment payments.
• We do not accept payments made for someone else.
QUESTION. What time is the check out at Mama Shelter London hotel ?
ANSWER.
Check-Out time 12h.
Late check-out is available at an additional price of GBP19 per hour.
QUESTION. Is the reception at hotel Mama Shelter London open 24/7?
ANSWER. The front desk is open 24/7
QUESTION. What time is breakfast served at hotel Mama Shelter London?
ANSWER.
Breakfast is served daily from 07:00 to 11:00 and from 08:00 to 11:00 on weekends.
The breakfast is served in Mama Restaurant on the Ground Floor. .
We cannot serve breakfast in room.
Have a look at our breakfast menu here.
QUESTION. Does Mama Shelter London hotel offer any entertainment programs?
ANSWER.
DJ set, live entertainment, and much more... Check our calendar of events here
Looking for Karaoke? Rates: 20GBP/per person for 2 hours for 1 room (reservation of 2 hours min. required). Groups of a minimum of 6 people.
QUESTION. Do rooms at Mama Shelter London hotel include a welcome tray, coffee machine or kettle?
ANSWER.
See our welcome tray options below:
All accommodations:• Welcome tray refill: daily
QUESTION. Is there a parking at Mama Shelter London hotel ?
ANSWER.
We are sorry, we don't have a parking lot.
The closest parking space:
• Euro Car Park Shoreditch
• Euro Car Park, 162-167 Shoreditch High Street, London E1 6HU, UK
• Click here
Euro Car Park Shoreditch
Euro Car Park, 162-167 Shoreditch High Street, London E1 6HU, UK
The distance is 1.6 km from the property
Directions
Unfortunately we do not have a valet parking service.
Electric cars:
Unfortunately we do not have an electric vehicle charging station.
The closest electric vehicle charging station is located at:
• ubitricity Charging Station, 98A Temple St, London E2 6QQ, United Kingdom
• The distance is 0.9 km from the property
• Directions
Bike parking:
We do not have a bike parking area in the property.
The closest bike parking area is located at:
• Free Motorcycle Parking, 26 Finsbury Square, London EC2A 1DS, United Kingdom
• The distance is 2.4 km from the property
• Directions
QUESTION. Is there a room service at Mama Shelter London hotel ?
ANSWER. We don't provide room service.
QUESTION. Is there a bar at Mama Shelter London hotel ?
ANSWER.
Take a look at our bar details below
Mama Bar:
• Live entertainment
• Smoking not allowed/ Wheelchair not accessible
• Open on Mon, Tue, Wed, Fri, Sat and Sun.
• Mon: from 08:00 to 23:30.
• Tue: from 08:00 to 23:30.
• Wed: from 08:00 to 23:30.
• Fri: from 11:00 to 00:30.
• Sat: from 11:00 to 00:30.
• Sun: from 09:00 to 23:00.
• Open to public
• Pets are not accepted in the bar
• No food served
• Minimum age 18 years
• People under the age of 18 must always be accompanied by an adult
• No live entertainment
• No dress code is required
• No happy hour
- Have a look at our menu
- See our drink list here
- Click here for more details