Mama doesn’t just do super-cool bedrooms , she does playful spaces for you to enjoy you stay as much as possible, and even more ! She thought of a super-equipped Gym to shake your body after a long day and Karaoke rooms to express yourself and make sure your evening with friends will be remembered in London .
An ideal stay
Luxury bedding
Free movies
Organic solid amenities
A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.
Frequently Asked Questions
QUESTION. How can I provide feedback about my stay at the hotel Mama Shelter London?
ANSWER.
To submit your feedback, please send an email to: reception.eastlondon@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
QUESTION. What time is the check in at Mama Shelter London hotel ?
ANSWER.
You are able to check in anytime after 15:00.
We do not offer an early check-in.
QUESTION. Does Mama Shelter London hotel provide meeting rooms?
ANSWER. With two large Ateliers (meeting rooms) and a private meeting room, there are plenty of flexible working set-ups at Mama’s London pad. She thinks working should be fun too, so there are also a couple of karaoke rooms where you can sing your heart out with your colleagues at the end of a productive day. Info: here For inquiries please ask me.
QUESTION. What are the payment methods accepted at Mama Shelter London hotel ?
ANSWER.
Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need a valid credit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.
We accept the following payment methods:
• MasterCard
• American Express
• Visa
We do not accept cash payments.
All means of payment not listed above are considered unacceptable.
• You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.
• We do not require a security deposit. Please note that if you have chosen the prepaid option, you will be required to pay the total amount in advance.
• We do not accept installment payments.
• We do not accept payments made for someone else.
QUESTION. Does Mama Shelter London hotel offer any entertainment programs?
ANSWER.
DJ set, live entertainment, and much more... Check our calendar of events here
Looking for Karaoke? Rates: 20GBP/per person for 2 hours for 1 room (reservation of 2 hours min. required). Groups of a minimum of 6 people.
QUESTION. What is the breakfast menu at Mama Shelter London hotel ?
ANSWER.
We offer continental, English breakfast.
See menu items below:
. Breads & cakes: toasts, baguette, pancakes, muffins, pastries.
. Cereals: granola, cereals.
. Fruits & vegetables: fresh fruits, salad.
. Dairy: butter, cheese, skimmed milk, whole milk.
. Meat & fish: bacon, cold meats, sausages.
. Drinks: american coffee, espresso, coffee.
. Others: honey, jams.
QUESTION. What is the price of breakfast at Mama Shelter London hotel ?
ANSWER.
Breakfast is open to guests and visitors:
• Price per adult: 22 GBP
You can add breakfast to your stay at any time, just notify the front desk.
If you are not a guest, you’re welcome to join us too. Just let the staff know upon arrival.
Have a look at our breakfast menu here .
QUESTION. What time is breakfast served at hotel Mama Shelter London?
ANSWER.
Breakfast is served daily from 07:00 to 11:00 and from 08:00 to 11:00 on weekends.
The breakfast is served in Mama Restaurant on the Ground Floor. .
We cannot serve breakfast in room.
Have a look at our breakfast menu here.
QUESTION. What is the cancellation policy for Mama Shelter London hotel ?
ANSWER.
Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.
QUESTION. What time is the check out at Mama Shelter London hotel ?
ANSWER.
To request a late checkout, please send an email to: reception.eastlondon@mamashelter.com with the following information:
• Your check out date
• Desired check out time
• Reservation or accommodation number
• Phone number
• Email address