Mama's terrace is now open to eat & drink! Book a table!
Stay Mama
Mama doesn’t just do super-cool bedrooms 
, she does playful spaces for you to enjoy you stay as much as possible, and even more 
! She thought of a super-equipped Gym to shake your body 
after a long day and Karaoke rooms to express yourself 
and make sure your evening with friends will be remembered in London 
.
Rooms
Mama wants you to shake your stuff in London, whether you are here for work, play a mixture of both, or purely a pleasure vacay. She has designed with your comfort in mind, offering everything from small yet perfectly formed rooms to larger spaces.
Luxury linens 
Organic toiletries
Gym
A well-equipped Gym to let off steam after a really busy day? Mama thought of her sporty residents. You’ll find lots of training equipment in this 45-m² space such as treadmills, dumbbells or a peloton bike.
Shower
Spring water supply
Frequently asked questions
QUESTION. IN CASE OF CANCELLATION DUE TO COVID-19, ARE MODIFICATIONS OR CANCELLATIONS FLEXIBLE?
ANSWER. You can change or cancel your reservation up to 3 days before your arrival, before 12 noon local time. Any late cancellation or withdrawal will oblige you to pay a cancellation fee equivalent to one night's accommodation. Available until 30/09/2021.
QUESTION. HOW DO I CHECK-IN?
ANSWER.
You can check-in from 3 pm.
Don't forget to present the following on check-in:
- Valid credit card matching the name on the ID
- Valid ID document for every guests in the room (compulsory for foreigners)
If your reservation includes other guests, they are allowed to check-in before your arrival only by presenting at least one of these documents:
- Printed reservation confirmation
- Valid credit card used for the reservation
- Valid ID of the person who booked the room
Unfortunately, for security reasons we won't be able to let your guest(s) check-in without at least one of these documents.
QUESTION. WHAT TIME SHOULD I LEAVE THE ROOM?
ANSWER. Departure must be before midday, at the latest.
QUESTION. HOW DO I CANCEL OR MODIFY MY RESERVATION?
ANSWER.
It's very simple, all you need is your reservation number indicated in your confirmation email and to click here: https://mamashelter.hotelandbook.com/en/cancellation/search-booking.shtml
FLEXIBLE RATES
Standard reservations at Flexible Rates may be cancelled or amended 48 hours before 12:00pm local time on the due date of your arrival.
BEST AVAILABLE RATES, PACKAGES AND RACK RATES
Saver Rates (best available rates, rack rates, special offers and promotions) may not be cancelled or amended.
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