Mama doesn’t just do super-cool bedrooms , she does playful spaces for you to enjoy you stay as much as possible, and even more ! She thought of a super-equipped Gym to shake your body after a long day and Karaoke rooms to express yourself and make sure your evening with friends will be remembered in London .
An ideal stay
Luxury bedding
Free movies
Organic solid amenities
A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.
Frequently Asked Questions
QUESTION. How can I provide feedback about my stay at the hotel Mama Shelter London?
ANSWER.
To submit your feedback, please send an email to: reception.eastlondon@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
QUESTION. What time is the check out at Mama Shelter London hotel ?
ANSWER.
Check-Out time 12h.
Late check-out is available at an additional price of GBP19 per hour.
QUESTION. Do rooms at Mama Shelter London hotel include a welcome tray, coffee machine or kettle?
ANSWER.
See our welcome tray options below:
All accommodations:• Welcome tray refill: daily
QUESTION. Is there a room service at Mama Shelter London hotel ?
ANSWER. We don't provide room service.
QUESTION. Does Mama Shelter London hotel offer any entertainment programs?
ANSWER.
DJ set, live entertainment, and much more... Check our calendar of events here
Looking for Karaoke? Rates: 20GBP/per person for 2 hours for 1 room (reservation of 2 hours min. required). Groups of a minimum of 6 people.
QUESTION. What time is breakfast served at hotel Mama Shelter London?
ANSWER.
Breakfast is served daily from 07:00 to 11:00 and from 08:00 to 11:00 on weekends.
The breakfast is served in Mama Restaurant on the Ground Floor. .
We cannot serve breakfast in room.
Have a look at our breakfast menu here.
QUESTION. Where exactly is Mama Shelter London hotel situated ?
ANSWER.
This is our address
437 Hackney Rd, London E2 8PP, UK.
Click on DETAILS to see it on the map
QUESTION. What is the breakfast menu at Mama Shelter London hotel ?
ANSWER.
We offer continental, English breakfast.
See menu items below:
. Breads & cakes: toasts, baguette, pancakes, muffins, pastries.
. Cereals: granola, cereals.
. Fruits & vegetables: fresh fruits, salad.
. Dairy: butter, cheese, skimmed milk, whole milk.
. Meat & fish: bacon, cold meats, sausages.
. Drinks: american coffee, espresso, coffee.
. Others: honey, jams.
QUESTION. Does Mama Shelter London hotel provide a special diet and allergy-free menu ?
ANSWER.
Our restaurant is able to accommodate the following dietary requirements
Available at all times: Vegan & vegetarian.
Available upon request (let us know at check-in): Gluten-free.
Not available on our menu: Halal, hypoallergenic, kosher, low carb & organic.
Almond-free, dairy-free, egg-free, lactose free-milk, nut-free, peanut-free, plant based milk, seafood-free, sesame-free & soy-free.
QUESTION. What are the payment methods accepted at Mama Shelter London hotel ?
ANSWER.
Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need a valid credit or debit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.
We accept the following payment methods:
• MasterCard
• American Express
• Visa
We do not accept cash payments.
All means of payment not listed above are considered unacceptable.
• You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.
• We do not require a security deposit. Please note that if you have chosen the prepaid option, you will be required to pay the total amount in advance.
• We do not accept installment payments.
• We do not accept payments made for someone else.