As well as super-cool bedrooms 
, convivial spaces to eat and drink in are Mama’s hallmark. She’s known for her inventive cocktails, generous hospitality, moreish menus and lively bars and rooftops . With Mama, you’re in good hands .
Restaurant & Bar
Mama’s come up with a menu that perfectly suits this lively coastal hub – think shell casseroles for sharing, tonkatsu tuna and plenty of crisp, chilled wines and colorful cocktails. Enjoy them all at our long bar or generous dining tables. With DJ sets, a great wine and cocktail list and plenty of cozy corners, Mama welcomes you to the bar with open arms.
Homemade food Signature Cocktails
Terrace
Make yourself at home on our colorful benches and sip on your favorite cocktail on Mama’s terrace. The best part? A real Mojito bar for refreshing drinks. Relax, watch the world go by and enjoy the fresh sea air.
Good food to share
Cocktails
Mama's signature
Homemade food
Signature cocktails
Music sessions
Signature cocktails concocted by our bartenders and homemade local dishes, prepared with love and all set to music. Mama’s restaurants are synonymous with relaxed gatherings, lively meetings and informal celebrations…
Frequently Asked Questions
ANSWER.
To reach the hotel staff, please find the details for each department below:
Reception
Email: reception.marseille@mamashelter.com
Phone:+33484352000
Toll-Free #:Not available
SMS: Not available
Reservation
Email: marseille@mamashelter.com
Phone:+33484352000
Toll-Free #:Not available
SMS: Not available
Events
Email: events.marseille@mamashelter.com
Phone:+33484352000
Toll-Free #:Not available
SMS: Not available
Restaurant
Email: food.marseille@mamashelter.com
Phone:+33484352000
Toll-Free #:Not available
SMS: Not available
ANSWER.
To submit your feedback, please send an email to: reception.marseille@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER.
We offer a secure parking space at a rate of 19 EUR/day or 5 EUR/hour.
(Max vehicle height accepted: 190 CM).
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.
Unfortunately we do not have a valet parking service.
Electric cars:
We have a charging station for electric vehicles for 35 EUR/day.
Bike parking:
We do not have a bike parking area in the property.
ANSWER.
To request an invoice, please send an email to: reception.marseille@mamashelter.com with the following information:
• Reservation or accommodation number (if you have one)
• Email address
• Phone number
ANSWER.
Our offers:
⦁ 2 means 3 Book 3 nights & pay 2
⦁ Mama Says Sleep and Brunch: Room + breakfast + brunch + a late check-out for 2 adults
⦁ Mama Says Sleep and Eat: Room + breakfast + special dish for dinner for 2 adults
⦁ Mama Deal: Your night + breakfast
⦁ Sexy Mama: Your night + cocktails + breakfast + Sexy Mama box
ANSWER.
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: marseille@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.
ANSWER.
Definitely, Mama Shelter Marseille has a restaurant:
• Restaurant Mama Restaurant Marseille:
• Contemporary, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Lunch: from 12:00 to 14:00.
• Dinner: from 19:00 to 23:00.
• Price range: $$
• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 70 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
ANSWER.
We are pet friendly and your best friend is welcome with a couple of conditions:
• FREE
• Domesticated pets
• Pets are accepted in all restaurants.
• Pets are not accepted in all bars.
ANSWER.
To modify your stay:
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: marseille@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.
If a modification fee applies, we will let you know before processing your request.
To extend your stay:
Please send an email to: marseille@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address
To add guest(s) to your booking:
Please send an email to: marseille@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number
If a modification fee applies, we will let you know before processing your request.
ANSWER. As for me, I can speak with you in one of these languages
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