king-size bed with white sheets
king-size bed with white sheets
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Stylishly designed, 125 rooms mamamoji, varying from cozy to super-size, are spread over six floors, fitted with 5* bedding, smart screens and schemes reflecting the palette of the Mediterranean. Mama has made sure they’re cool in the summer mamamoji and warm during rare cooler spells.

    • small room with queen-size bed
    Small Mama

    Kitted out for a dreamy night’s sleep, the Small Mama Double has everything you need to kick back and relax. Think free Wi-Fi and movies on demand, 5* bedding, organic solid amenities and space to cozy up in. Sleeps up to 2.

    From 15 to 17 m²
    2 people
    Queen size bed (160x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Sexy Mama

    Mama takes care of everything

    • medium bathroom with queen-size bed
    Medium Mama

    A magical Marseille refuge, Mama’s Medium features up to 21 m² of generous space to relax in. You’ll find all of the essentials and extras that Mama loves to provide in this comfortable double: luxury linens, free Wi-Fi and movie streaming, organic solid bath products, mini fridge, safe and desk. You have also access to accessible rooms if needed. Sleeps 2.


    Medium Mama Double Accessible: enjoy a 17 to 21 m² space with a double bed (140 x 200cm), accessible room, 100% satin sheets, connected TV with free movies. Maximum 2 people (no baby crib, no extra bed).

    From 17 to 21 m²
    2 people
    Queen size bed (160x200cm) or double bed (140x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Sexy Mama

    Mama takes care of everything

    • large room with queen-size bed
    Large Mama

    Whether you’re after a twin or a double, the Large Mama is a roomy 21-27 m² haven, perfect for couples, colleagues, friends and sharers. We’re talking playful luxury with quirky décor, 5* bedding, a desk and free movies and Wi-Fi for relaxing. There’s also a family option, providing a sofa bed for the kids. Sleeps 3.

    From 21 to 27 m²
    From 2 to 3 people
    Queen size bed (160x200cm) or Queen size bed + sofa bed (140x200cm) or 2 twin beds (90x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Mama Deal

    It's time to treat yourself!

    • XXL room with two twin beds
    XXL Mama

    Mama loves families and has a heart big enough to welcome them all, super-comfortably. The XXL Mama Family comfortably sleeps 4, with a double bed and two single beds across connecting Medium rooms. Free streaming means cartoons galore, not to mention some chill-out movies for when the kids are asleep. Mama likes to large it up.

    From 34 to 42 m²
    4 people
    Queen size bed (160x200cm) + Simple bed (90x200cm)
    Free movies (including X-rated)
    Organic solid amenities
Very Good
From 3484 reviews
by TrustYou by TrustYou

Guests reviews

  • 4/5

    Well located

    “Lovely hotel & room. The street noise and traffic jam was indeed inconvenient.”


  • 5/5

    Great stay

    “Design of hotel brilliant. Everything you need in rooms Casual friendly atmosphere and great staff”

    Marguerite R. - 09/05/2024

  • 2.5/5

    It was a bad experience.

    “There is no normal coffee, no normal air conditioning. There was an attempt to make us pay for the accommodation twice. We paid for 2 nights' accommodation, breakfast and parking at check in. At check out we were asked to pay again.”

    Dmytro - 15/04/2024

  • 4.5/5

    Good stay

    “Personnel both in the restaurant and at the reception were very nice! The rooms are interesting!”


  • 4.5/5

    Well located, friendly staff, comfy bed

    “Very nice stay, did exactly what I expected. Good nights sleep, simple but stylish room.”

    Jide - 31/03/2024

  • 4.5/5

    Great Team

    “Enjoyed calling Mama Shelter Marseille home for a few days. Very friendly and helpful team. Room overlooked a lovely courtyard and enjoyed the sun every morning. Great breakfast buffet every morning and fun drinks and entertainment in the evening.”

    Kara B. - 25/03/2024

  • 5/5


    “Cool et sympa J’ai adoré”

    S. - 09/03/2024

  • 4.5/5

    Well located, comfortable, welcoming staff.

    “As usual, very happy with Mama Shelter’s goods and services. The good quality of the bed sheets enable a good night of sleep. After experiencing the hotel in Paris, Prague and Marseille, I’m looking forward to staying at Mama Shelter in another city.”

    Edouard - 18/02/2024

  • 4.5/5

    Stylish Hotel - Friendly Staff

    “Very cool hotel - nice decor, hip bar, helpful staff. Good location - The hotel is about 10 minutes walk to the metro and about 30 minutes walk from the old port if you decide to walk.”

    Frank - 06/02/2024

  • 5/5

    Bravo Team Mama!

    “Super , staff is so nice ! Thanks Loic to have made such a great team!”

    Hugo M. - 08/01/2024

See all reviews

An ideal stay


Luxury bedding

Free movies

Organic solid amenities

A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.

Frequently Asked Questions

QUESTION. Is there a parking at Mama Shelter Marseille hotel ?

ANSWER. There is a garage under the hotel but you can't book it.
Its entrance is reserved for Mama Shelter clients and is accessible by collecting a ticket at the pay station, without booking.
The height is 1.90m

You can also park in our car park if you are only coming to eat or have a drink with us.
If you stay one night, it costs 19 EUR et for three hours 10 EUR

QUESTION. How can I provide feedback about my stay at the hotel Mama Shelter Marseille?

ANSWER. To submit your feedback, please send an email to: with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

QUESTION. Is there a restaurant in Mama Shelter Marseille hotel ?

ANSWER. Definitely, Mama Shelter Marseille has a restaurant:

• Restaurant Mama Restaurant Marseille:
 • Contemporary, Casual Dining
 • Open 7/7.
 • Open all year.
• Opening times:
 • Lunch: from 12:00 to 14:00.
 • Dinner: from 19:00 to 23:00.
 • Price range: $$
• Open for guests and visitors.
• Lunch boxes are available upon request.
• Max capacity: 70 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• No dress code is required

QUESTION. Are pets (dogs and cats...) allowed at Mama Shelter Marseille hotel ?

ANSWER. We are pet friendly and your best friend is welcome with a couple of conditions:
• 25 EUR/pet/stay
• Domesticated pets
• Pets are accepted in all restaurants.
• Pets are not accepted in all bars.

QUESTION. What time is the check in at Mama Shelter Marseille hotel ?

ANSWER. You are able to check in anytime after 15:00.
We do not offer an early check-in.

QUESTION. What time is the check out at Mama Shelter Marseille hotel ?

ANSWER. Regular check-out is until 12:00.
It is possible to request a late check-out until 15:00.
The price is 30 EUR per room.

QUESTION. What are the payment methods accepted at Mama Shelter Marseille hotel ?

ANSWER. Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need a valid credit or debit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.

We accept the following payment methods:
• MasterCard
• American Express
• Visa

We accept cash payments at the front desk.
All means of payment not listed above are considered unacceptable.
• You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.
• A mandatory deposit of 50 EUR per day will be collected at Check-in.
• Security deposits are not refundable in case of cancellation
• We do not accept installment payments.
• We do not accept payments made for someone else.

QUESTION. Why is it better to book directly at Mama Shelter Marseille hotel ?

ANSWER. By booking directly with us, you will enjoy the following benefits (subject to availability):

- Best price guaranteed
- Flexible cancellation
- Secure payment
- Baby cot
- Safe
- Direct communication
- No hidden costs
- Personalized service

QUESTION. Which language does the staff speak at Mama Shelter Marseille hotel ?

ANSWER. Our team speaks English, French and Spanish.

QUESTION. What is the price of breakfast at Mama Shelter Marseille hotel ?

ANSWER. Breakfast is open to guests and visitors:
• Price per adult: 21 EUR
You can add breakfast to your stay at any time, just notify the front desk.
If you are not a guest, you’re welcome to join us too. Just let the staff know upon arrival.
Have a look at our breakfast menu here .

See the FAQ


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See our offers