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Stylishly designed, 125 rooms mamamoji, varying from cozy to super-size, are spread over six floors, fitted with 5* bedding, smart screens and schemes reflecting the palette of the Mediterranean. Mama has made sure they’re cool in the summer mamamoji and warm during rare cooler spells.

    Small Mama

    Kitted out for a dreamy night’s sleep, the Small Mama Double has everything you need to kick back and relax. Think free Wi-Fi and movies on demand, 5* bedding, organic solid amenities and space to cozy up in. Sleeps up to 2.

    From 15 to 17 m²
    2 people
    Queen size bed (160x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Sexy Mama

    Mama takes care of everything

    From €129
    Medium Mama

    A magical Marseille refuge, Mama’s Medium features up to 21 m² of generous space to relax in. You’ll find all of the essentials and extras that Mama loves to provide in this comfortable double: luxury linens, free Wi-Fi and movie streaming, organic solid bath products, mini fridge, safe and desk. Sleeps 2.

    From 17 to 21 m²
    2 people
    Queen size bed (160x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Sexy Mama

    Mama takes care of everything

    From €129
    Large Mama

    Whether you’re after a twin or a double, the Large Mama is a roomy 21-27 m² haven, perfect for couples, colleagues, friends and sharers. We’re talking playful luxury with quirky décor, 5* bedding, a desk and free movies and Wi-Fi for relaxing. There’s also a family option, providing a sofa bed for the kids. Sleeps 3.

    From 21 to 27 m²
    From 2 to 3 people
    Queen size bed (160x200cm) or Queen size bed + sofa bed (140x200cm) or 2 twin beds (90x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Mama Deal

    It's time to treat yourself!

    From €89
    XXL Mama

    Mama loves families and has a heart big enough to welcome them all, super-comfortably. The XXL Mama Family comfortably sleeps 4, with a double bed and two single beds across connecting Medium rooms. Free streaming means cartoons galore, not to mention some chill-out movies for when the kids are asleep. Mama likes to large it up.

    From 34 to 42 m²
    4 people
    Queen size bed (160x200cm) + Simple bed (90x200cm)
    Free movies (including X-rated)
    Organic solid amenities
Very Good
From 3045 reviews
by TrustYou by TrustYou

Guests reviews

  • 5/5

    Mama said Your hotel is a Gift !

    “Well located Refreshing Eco friendly Cocktail bar !”

    Alexander - 20/05/2023

  • 4.5/5

    Good stay, kind personnel, well located.

    “As a client, it was really good. Nice place to stay.”

    Elena L. C. - 09/05/2023

  • 0.5/5

    They charged my credit card for a reservation I never did

    “I had a reservation in Mama Shelter Marseille from 29/94 to 01/05 that I did on booking. On day 01/05, when I was checking out, the receptionist said I had another reservation from May 1st to May 2nd, which I never did because I was traveling that day. They tried to charge the card I used to do my reservation on booking without my authorization. As it was refused (as I never authorized this payment because I never did this reservation) they charged me a 20€ deposit from the card I gave for the initial deposit on May 29. I explained to them that I have never done this reservation for May 1st as I was traveling that day, they didn’t explain what happened, but they said that even if they had charged me a 20€ deposit without my authorization they would cancel it. My biggest surprise came last Friday¸ May 5th when I saw that Mama Shelter charged me 120€ for a night that I didn’t book nor spent at your hotel! Even more, they charged me on a credit card I have never authorized! This is a crime! You cannot hold client’s cards information and charged them whenever you feel like it! I contacted the hotel immediately on Friday and I never got an answer! This is a swindle! I have never seen anything like this!”

    Catarina S. - 08/05/2023

  • 4.5/5

    Up to Mama Shelter standards

    “It was a last minute booking due to a flight cancelled, I found the rate pretty affordable. I was expecting smaller room but it was actually fine for 2 people and I loved the set up of the room with the desk behind the bed. Breakfast was delicious, my favourite was the crêpes Suzette, amazing. Loved the possibility to add a late checkout for an extra 10 euros per hour, it made our life so much easier as our flight was late at night. Every single staff met was very welcoming and helpful. All in all I loved the vibe- and the brand didn't disappoint.”

    Gaëlle - 03/05/2023

  • 5/5

    Greatest Hotel Crew I have seen in a long time

    “The hotel looked as I expected from the booking but I was astonished by how cheerful and helpful were the crew. It really felt like a shelter actually. This is really fresh air compared to the rest of the city. Great work!”

    Jordan E. - 03/05/2023

  • 4.5/5

    well located near hospital and metro

    “well located near hospital and metro. very comfortable bed and pleasant room, breakfast with varied choice but espresso coffee missing, better quality soap would also be appreciated”

    Ouafae E. F. - 02/05/2023

  • 3.5/5

    Good but no air exchange

    “The team was great. The room fine, but because there is no air exchange ( not hot, but suffocating) very uncomfortable and difficult to sleep”

    Madelaine F. - 22/04/2023

  • 4.5/5

    Everything was perfect. The two things I didn’t like were the location, the surroundings weren’t clean enough, and the AC that didn’t worked.

    “It was great.”


  • 5/5

    My favorite hotel in Marseille

    “I have now stayed at Mama Shelter Marseille four times and will keep returning. From my second stay, they were already addressing me my name and had written a personalised welcome message on the room mirror... Special mention for Prisanna at the reception and Willy in the restaurant.”

    Eric - 13/04/2023

  • 4/5

    Ideal location for visiting my son

    “Very clean functional rooms, staff accommodating and helpful”

    Moyra - 13/04/2023

  • 4.5/5

    Good atmosphere and friendly staff

    “Great stay in Mama Shelter Marseille. The hotel is well decorated and room are quite big. The area is not super nice but quiet. The lady at reception was super friendly and helpful. A shame the parking is so expensive but it's understandable I guess”

    Aline - 12/04/2023

See all reviews

An ideal stay


Luxury bedding

Free movies

Organic solid amenities

A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.

Frequently Asked Questions

QUESTION. Is there a parking at Mama Shelter Marseille ?

ANSWER. Yes there is a garage under the hotel but you can't book it.
Its entrance is reserved for Mama Shelter clients and is accessible by collecting a ticket at the pay station, without booking.
The height is 1.90m

You can also park in our car park if you are only coming to eat or have a drink with us.
If you stay one night, it cost 19€ et for three hours 10€

QUESTION. Is there a restaurant in Mama Shelter Marseille ?

ANSWER. Definitely, Mama Shelter Marseille has a restaurant:

• Restaurant Mama Restaurant Marseille:
- Contemporary, Casual Dining
- Open 7/7.
- Open all year.

• Opening times:
- Lunch: from 12:00 to 14:00.
- Dinner: from 19:00 to 23:00.
- price range: $$

QUESTION. Does Mama Shelter Marseille have special offers, gift boxes or vouchers?

ANSWER. We are able to offer you various special offers.
To have a look at our special offers, click HERE .

QUESTION. What are the payment methods accepted at Mama Shelter Marseille ?

ANSWER. Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need a valid credit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.
We accept the following payment methods:

• MasterCard

• American Express

• Visa
We accept cash payments at the front desk
You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.

QUESTION. Are pets (dogs and cats...) allowed at Mama Shelter Marseille ?

ANSWER. We are pet friendly and your best friend is welcome with a couple of conditions:

• 25€/pet/stay

• Domesticated pets

QUESTION. What time is the check in at Mama Shelter Marseille ?

ANSWER. You are able to check in after 15:00.
We do not offer an early check-in.

QUESTION. What is the price of breakfast at Mama Shelter Marseille ?

ANSWER. Breakfast is open to guests and visitors:

• Price per adult: 19 EUR
You can add breakfast to your stay at any time, just notify the front desk.
If you are not a guest, you’re welcome to join us too. Just let the staff know upon arrival.Have a look at our breakfast menu here .

QUESTION. Do you accept kids at Mama Shelter Marseille ?

ANSWER. Children are welcome.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details:

QUESTION. Which language does the staff speaks at Mama Shelter Marseille ?

ANSWER. Our team speaks English, French and Spanish.

QUESTION. Is it possible to organize events at Mama Shelter Marseille?

ANSWER. We'd love to host your event! Thanks a lot for thinking of us!

We offer fully equipped event spaces.

QUESTION. Do you have baby cots at Mama Shelter Marseille?

ANSWER. Only Large double and XXL Mama rooms can accommodate one baby cot for an additional cost of €15/night for a baby under 3 years. Safety regulations strictly prevent us from accommodating more than 2 people (adults or children) in a room. No extra bed can be added.

See the FAQ


Mama has some good deals in store for you!

See our offers