Sleep

Mama

king-size bed with white sheets
king-size bed with white sheets
scroll down

Stylishly designed, 125 rooms mamamoji, varying from cozy to super-size, are spread over six floors, fitted with 5* bedding, smart screens and schemes reflecting the palette of the Mediterranean. Mama has made sure they’re cool in the summer mamamoji and warm during rare cooler spells.

    • small room with queen-size bed
    Small Mama

    Kitted out for a dreamy night’s sleep, the Small Mama Double has everything you need to kick back and relax. Think free Wi-Fi and movies on demand, 5* bedding, organic solid amenities and space to cozy up in. Sleeps up to 2.

    From 15 to 17 m²
    2 people
    Queen size bed (160x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Sexy Mama

    Mama takes care of everything

    • medium bathroom with queen-size bed
    Medium Mama

    A magical Marseille refuge, Mama’s Medium features up to 21 m² of generous space to relax in. You’ll find all of the essentials and extras that Mama loves to provide in this comfortable double: luxury linens, free Wi-Fi and movie streaming, organic solid bath products, mini fridge, safe and desk. You have also access to accessible rooms if needed. Sleeps 2.

     

    Medium Mama Double Accessible: enjoy a 17 to 21 m² space with a double bed (140 x 200cm), accessible room, 100% satin sheets, connected TV with free movies. Maximum 2 people (no baby crib, no extra bed).

    From 17 to 21 m²
    2 people
    Queen size bed (160x200cm) or double bed (140x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Sexy Mama

    Mama takes care of everything

    • large room with queen-size bed
    Large Mama

    Whether you’re after a twin or a double, the Large Mama is a roomy 21-27 m² haven, perfect for couples, colleagues, friends and sharers. We’re talking playful luxury with quirky décor, 5* bedding, a desk and free movies and Wi-Fi for relaxing. There’s also a family option, providing a sofa bed for the kids. Sleeps 3.

    From 21 to 27 m²
    From 2 to 3 people
    Queen size bed (160x200cm) or Queen size bed + sofa bed (140x200cm) or 2 twin beds (90x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Mama Deal

    It's time to treat yourself!

    • XXL room with two twin beds
    XXL Mama

    Mama loves families and has a heart big enough to welcome them all, super-comfortably. The XXL Mama Family comfortably sleeps 4, with a double bed and two single beds across connecting Medium rooms. Free streaming means cartoons galore, not to mention some chill-out movies for when the kids are asleep. Mama likes to large it up.

    From 34 to 42 m²
    4 people
    Queen size bed (160x200cm) + Simple bed (90x200cm)
    Free movies (including X-rated)
    Organic solid amenities
4.3
Very Good
From 3373 reviews
by TrustYou by TrustYou

Guests reviews

  • 4/5

    Good stay

    “Nice experience”

    09/10/2024

  • 5/5

    More is more

    “An opulent, exciting, warm and exciting place to stay. The food is incredible the room is a treat, the bed is as good as it gets and the staff are helpful in every way. We can’t wait to return!”

    John W. - 03/10/2024

  • 2.5/5

    Good location but noisy room

    “I have stayed many times over the years and like the hotel but this time it was average. Room 114 next to toilets and noisy conference room, television didn’t work. Plugs not working on one side of the room. Bathroom wasnt clean. Dietaries could be better at breakfast Oat milk? Good gluten free bread that doesn’t come in a plastic bag and microwaved, no choice of coffee?? Egg boiler not working properly. Milk not labelled properly which is importante for lactose intolerant. I tried to book directly but it was 4 euros cheaper on booking.com”

    Rich - 19/09/2024

  • 4/5

    Lovely staff

    “Good location for some of the trendier neighbourhoods - fabulous and welcoming people.”

    Burroughs - 19/09/2024

  • 4.5/5

    Nice welcoming, terrific breakfast

    “Amazing breakfast, nice welcoming, nice decoration. The size of the room is ok but quite small. The choice of movies is not satisfying according to me ( mainstream or adult movies)”

    10/09/2024

  • 4.5/5

    Nice room

    “Nice welcome, nice room, breakfast was good but not as complete as Mama Paris…”

    Mika - 01/09/2024

  • 1.5/5

    Poor room quality + poor staff service

    “Hotel room had several issues: smelly drain in bathroom that made whole room smell, leaking bathroom sink, charging points on wall that would only work with lights on meaning that we couldn't charge our phones over night. When I phoned reception at 8pm and asked for two mugs to be brought to the room so that we could actually use the kettle, they said they don't do room service sowe would have to go to the restaurant ourselves to get these. We were not asked at checkout how our experience had been.”

    A J. - 27/08/2024

  • 4/5

    Second stay, good base for the city

    “Mama Shelter is a much better than average 3*, and a safe bet in any city. Liked the vibe, and the dj, the room was clean and had a useful kitchenette. Only issues were people working on laptops in the dining room, making sales calls etc killed the holiday mood when we went for dinner. That and the ants crawling on the sofa by the window and all over me made us choose to eat elsewhere that night! Breakfast is always good and the omelettes were on point.”

    Gg - 26/08/2024

  • 4.5/5

    Good stay

    “The hotel is quite good, the room is nice apart from the bathroom but that's a concept,their offer wonderful cookies ! The restaurent is good and open until dawn, One of the receptionist is rude but the other one is delightful,”

    Sherazade - 20/08/2024

  • 4.5/5

    Great vibe

    “The staff was friendly and down to earth, the rooms clean and comfortable. The Mama vibe and theme was everywhere and contagious.”

    Bruny N. - 08/08/2024

See all reviews

An ideal stay

ms-mama-paris-west-luxury-bedding-sheets

Luxury bedding

Free movies

Organic solid amenities

A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.

Frequently Asked Questions

QUESTION. How can I provide feedback about my stay at the hotel Mama Shelter Marseille?

ANSWER. To submit your feedback, please send an email to: reception.marseille@mamashelter.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

QUESTION. Is there a parking at Mama Shelter Marseille hotel ?

ANSWER. There is a garage under the hotel but you can't book it.
Its entrance is reserved for Mama Shelter clients and is accessible by collecting a ticket at the pay station, without booking.
The height is 1.90m

You can also park in our car park if you are only coming to eat or have a drink with us.
If you stay one night, it costs 19 EUR et for three hours 10 EUR

QUESTION. Is there a restaurant in Mama Shelter Marseille hotel ?

ANSWER. Definitely, Mama Shelter Marseille has a restaurant:


• Restaurant Mama Restaurant Marseille:
 • Contemporary, Casual Dining
 • Open 7/7.
 • Open all year.
• Opening times:
 • Lunch: from 12:00 to 14:00.
 • Dinner: from 19:00 to 23:00.
 • Price range: $$
• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 70 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• No dress code is required

QUESTION. Are pets (dogs and cats...) allowed at Mama Shelter Marseille hotel ?

ANSWER. We are pet friendly and your best friend is welcome with a couple of conditions:
• FREE
• Domesticated pets
• Pets are accepted in all restaurants.
• Pets are not accepted in all bars.

QUESTION. What time is the check out at Mama Shelter Marseille hotel ?

ANSWER. Regular check-out is until 12:00.
It is possible to request a late check-out until 15:00.
The price is 30 EUR per room.

QUESTION. What are the payment methods accepted at Mama Shelter Marseille hotel ?

ANSWER. Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need a valid credit or debit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.

We accept the following payment methods:
• MasterCard
• American Express
• Visa

We accept cash payments at the front desk.
All means of payment not listed above are considered unacceptable.
• You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.
• A mandatory deposit of 50 EUR per day will be collected at Check-in.
• Security deposits are not refundable in case of cancellation
• We do not accept installment payments.
• We do not accept payments made for someone else.

QUESTION. What is the price of breakfast at Mama Shelter Marseille hotel ?

ANSWER. Breakfast is open to guests and visitors:
• Price per adult: 21 EUR
You can add breakfast to your stay at any time, just notify the front desk.
If you are not a guest, you’re welcome to join us too. Just let the staff know upon arrival.
Have a look at our breakfast menu here .

QUESTION. Why is it better to book directly at Mama Shelter Marseille hotel ?

ANSWER. By booking directly with us, you will enjoy the following benefits (subject to availability):

Price & Payment:
- Best price guaranteed
- Flexible cancellation
- Secure payment

Available for free:
- Baby cot
- Safe

Advantages:
- Direct communication
- No hidden costs
- Personalized service

QUESTION. Which language does the staff speak at Mama Shelter Marseille hotel ?

ANSWER. Our team speaks English, French and Spanish.

QUESTION. Will there be special New Year's Eve celebrations at the Mama Shelter Marseille hotel?

ANSWER. Yes we have a special party !
All information on our website, let's take a look !
here

See the FAQ

Psssst

Mama has some good deals in store for you!

See our offers