Sleep
Mama
Stylishly designed, 125 rooms 
, varying from cozy to super-size, are spread over six floors, fitted with 5* bedding, smart screens and schemes reflecting the palette of the Mediterranean. Mama has made sure they’re cool in the summer and warm during rare cooler spells.
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Small Mama
Kitted out for a dreamy night’s sleep, the Small Mama Double has everything you need to kick back and relax. Think free Wi-Fi and movies on demand, 5* bedding, organic solid amenities and space to cozy up in. Sleeps up to 2.
From 15 to 17 m²
2 people
Queen size bed (160x200cm)
Free movies (including X-rated)
Organic solid amenities
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Medium Mama
A magical Marseille refuge, Mama’s Medium features up to 21 m² of generous space to relax in. You’ll find all of the essentials and extras that Mama loves to provide in this comfortable double: luxury linens, free Wi-Fi and movie streaming, organic solid bath products, mini fridge, safe and desk. You have also access to accessible rooms if needed. Sleeps 2.
Medium Mama Double Accessible: enjoy a 17 to 21 m² space with a double bed (140 x 200cm), accessible room, 100% satin sheets, connected TV with free movies. Maximum 2 people (no baby crib, no extra bed).
From 17 to 21 m²
2 people
Queen size bed (160x200cm) or double bed (140x200cm)
Free movies (including X-rated)
Organic solid amenities
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Large Mama
Whether you’re after a twin or a double, the Large Mama is a roomy 21-27 m² haven, perfect for couples, colleagues, friends and sharers. We’re talking playful luxury with quirky décor, 5* bedding, a desk and free movies and Wi-Fi for relaxing. There’s also a family option, providing a sofa bed for the kids. Sleeps 3.
From 21 to 27 m²
From 2 to 3 people
Queen size bed (160x200cm) or Queen size bed + sofa bed (140x200cm) or 2 twin beds (90x200cm)
Free movies (including X-rated)
Organic solid amenities
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XXL Mama
Mama loves families and has a heart big enough to welcome them all, super-comfortably. The XXL Mama Family comfortably sleeps 4, with a double bed and two single beds across connecting Medium rooms. Free streaming means cartoons galore, not to mention some chill-out movies for when the kids are asleep. Mama likes to large it up.
From 34 to 42 m²
4 people
Queen size bed (160x200cm) + Simple bed (90x200cm)
Free movies (including X-rated)
Organic solid amenities
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From 15 to 17 m²
2 people
Queen size bed (160x200cm)
Free movies (including X-rated)
Organic solid amenities
An ideal stay
Luxury bedding
Free movies
Organic solid amenities
A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.
Frequently Asked Questions
QUESTION. Is there a parking at Mama Shelter Marseille hotel ?
ANSWER.
There is a garage under the hotel but you can't book it.
Its entrance is reserved for Mama Shelter clients and is accessible by collecting a ticket at the pay station, without booking.
The height is 1.90m
You can also park in our car park if you are only coming to eat or have a drink with us.
If you stay one night, it costs 19 EUR et for three hours 10 EUR
QUESTION. How can I provide feedback about my stay at the hotel Mama Shelter Marseille?
ANSWER.
To submit your feedback, please send an email to: reception.marseille@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
QUESTION. Is there a restaurant in Mama Shelter Marseille hotel ?
ANSWER.
Definitely, Mama Shelter Marseille has a restaurant:
• Restaurant Mama Restaurant Marseille:
• Contemporary, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Lunch: from 12:00 to 14:00.
• Dinner: from 19:00 to 23:00.
• price range: $$
• Open for guests and visitors.
• Lunch boxes are available upon request.
• Max capacity: 70 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
QUESTION. Are pets (dogs and cats...) allowed at Mama Shelter Marseille hotel ?
ANSWER.
We are pet friendly and your best friend is welcome with a couple of conditions:
• 25 EUR/pet/stay
• Domesticated pets
• Pets are accepted in all restaurants.
• Pets are not accepted in all bars.
QUESTION. What time is the check in at Mama Shelter Marseille hotel ?
ANSWER.
You are able to check in anytime after 15:00.
We do not offer an early check-in.
QUESTION. What are the payment methods accepted at Mama Shelter Marseille hotel ?
ANSWER.
Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need a valid credit or debit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.
We accept the following payment methods:
• MasterCard
• American Express
• Visa
We accept cash payments at the front desk.
All means of payment not listed above are considered unacceptable.
• You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.
• A mandatory deposit of 50 EUR per day will be collected at Check-in.
• Security deposits are not refundable in case of cancellation
• We do not accept installment payments.
• We do not accept payments made for someone else.
QUESTION. Why is it better to book directly at Mama Shelter Marseille hotel ?
ANSWER.
By booking directly with us, you will enjoy the following benefits (subject to availability):
- Best price guaranteed
- Flexible cancellation
- Secure payment
- Baby cot
- Safe
- Direct communication
- No hidden costs
- Personalized service
QUESTION. What time is the check out at Mama Shelter Marseille hotel ?
ANSWER.
Regular check-out is until 12:00.
It is possible to request a late check-out until 15:00.
The price is 30 EUR per room.
QUESTION. Which language does the staff speak at Mama Shelter Marseille hotel ?
ANSWER. Our team speaks English, French and Spanish.
QUESTION. Do you accept kids at Mama Shelter Marseille hotel ?
ANSWER.
Children are welcome.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: reception.marseille@mamashelter.com.
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