Mama thinks there’s no reason why work shouldn’t be fun . So along with three well-equipped meeting spaces, you’ll also find plenty of handy break-out corners here, plus the opportunity to unwind thanks to a lively restaurant and stylish rooms.
Let's Celebrate with Mama!
In December, enjoy festive menus created by our chefs, and Mama Claus surprises to celebrate with your team!
On the agenda:
- Festive lunch at the restaurant
- Festive dinner at the restaurant
- Private festive cocktail dinner
- Live music, DJ set, Karaoke and other surprises
Work
Mama introduces her meeting rooms and takes care of everything: all configurations are possible to adapt to your event. Take a break in our restaurant with our group menus or plan appetizers for the afterwork. Mama’s got you covered!
Celebrate
Looking for a venue for your birthday party or Bachelor/ette party? Fortunately, Mama has everything planned with private spaces of different sizes to accommodate your entire crew. Bose© speakers, TV screens and buffet dinners are just a few examples… Mama will know what to do.
Our private spaces
Three Ateliers (meeting rooms) that are ideal for hosting gatherings, seminars, conferences and brainstorming sessions. Mama knows how to bring the fun to work, so she’s also provided sunny terraces and plenty of chill spaces. And of course, there’s as much tech support as you need, from LED screens to useful flipcharts.
Up to 65 people Design and modular spaces
Elodie, Sales Manager, Mama Shelter Marseille
“Whether you want to host a summer gathering on one of our terraces, or a morning seminar in a design-led atelier, we’ve got you covered.”
Corporate member
You work for a company and wish to offer your colleagues the opportunity to enjoy the Mama experience while traveling for business? Become a corporate member and get special offers and exclusive services.
Frequently Asked Questions
QUESTION. How can I provide feedback about my stay at the hotel Mama Shelter Marseille?
ANSWER.
To submit your feedback, please send an email to: reception.marseille@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
QUESTION. Is there a parking at Mama Shelter Marseille hotel ?
ANSWER.
There is a garage under the hotel but you can't book it.
Its entrance is reserved for Mama Shelter clients and is accessible by collecting a ticket at the pay station, without booking.
The height is 1.90m
You can also park in our car park if you are only coming to eat or have a drink with us.
If you stay one night, it costs 19 EUR et for three hours 10 EUR
QUESTION. Is there a restaurant in Mama Shelter Marseille hotel ?
ANSWER.
Definitely, Mama Shelter Marseille has a restaurant:
• Restaurant Mama Restaurant Marseille:
• Contemporary, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Lunch: from 12:00 to 14:00.
• Dinner: from 19:00 to 23:00.
• Price range: $$
• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 70 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
QUESTION. How can I get an invoice from the Mama Shelter Marseille hotel?
ANSWER.
To request an invoice, please send an email to: reception.marseille@mamashelter.com with the following information:
• Reservation or accommodation number (if you have one)
• Email address
• Phone number
QUESTION. Does Mama Shelter Marseille hotel provide meeting rooms?
ANSWER.
Yes we do have Ateliers (meeting spaces) to get together and organize what you want ! Mama thinks there’s no reason why work shouldn’t be fun.
• For more info, click HERE.
QUESTION. What time is the check out at Mama Shelter Marseille hotel ?
ANSWER.
Regular check-out is until 12:00.
It is possible to request a late check-out until 15:00.
The price is 30 EUR per room.
QUESTION. Are pets (dogs and cats...) allowed at Mama Shelter Marseille hotel ?
ANSWER.
We are pet friendly and your best friend is welcome with a couple of conditions:
• FREE
• Domesticated pets
• Pets are accepted in all restaurants.
• Pets are not accepted in all bars.
QUESTION. Which language does the staff speak at Mama Shelter Marseille hotel ?
ANSWER. Our team speaks English, French and Spanish.
QUESTION. What is the price of breakfast at Mama Shelter Marseille hotel ?
ANSWER.
Breakfast is open to guests and visitors:
• Price per adult: 21 EUR
You can add breakfast to your stay at any time, just notify the front desk.
If you are not a guest, you’re welcome to join us too. Just let the staff know upon arrival.
Have a look at our breakfast menu here .
QUESTION. What are the payment methods accepted at Mama Shelter Marseille hotel ?
ANSWER.
Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need a valid credit or debit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.
We accept the following payment methods:
• MasterCard
• American Express
• Visa
We accept cash payments at the front desk.
All means of payment not listed above are considered unacceptable.
• You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.
• A mandatory deposit of 50 EUR per day will be collected at Check-in.
• Security deposits are not refundable in case of cancellation
• We do not accept installment payments.
• We do not accept payments made for someone else.