Sleep
Mama
At the end of the day, leave your worries at the door of one of our 238 rooms 
, and delve into a world of roomy double and twin options, plus Mama’s one and only perfectly primed Prague penthouse . Designed by Jalil Amor, rooms are as comfortable as they are smart, featuring Mama Skin organic amenities , free movies and smart screens.
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Medium Mama
Let yourself relax and unwind in chic comfort, many with views across Prague’s red rooftops. Don’t forget Mama’s usual frills: free movies on demand, safe, mini fridge, desk, air conditioning. Mama says, ‘come on over’. Sleeps 2.
18 m²
2 people
King size bed (180x200cm)
Free movies (including X-rated)
Organic amenities
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Large Mama
Here’s the deal: our Large Mama, available as a double or a twin, has enough space for you to do a bit of cardio or dance it out to a favorite tune. This room is decked out with all the necessities: free movies on demand, safe, mini fridge, desk, air conditioning…the sky’s the limit. Sleeps 2.
25 m²
2 people
King size bed (180x200cm) or twin beds (100x200cm)
Free movies (including X-rated)
Organic amenities
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XL Mama Family
Enjoy 2 connecting rooms for you and your (adorable) little monsters: 1 Medium Double and 1 Large Double or Large Twin room. You’ll get either two King size beds (180x200cm) or one with two additional twin size beds (100x200cm). You can also count on showers, free movies on demand, safe, mini fridge, desk and air conditioning. Sleeps 4.
2 adjoining rooms - 1 Medium (18 m²) and 1 Large (25 m²)
4 people
1 King size bed (180x200cm) + 1 King size bed (180x200cm) or twin beds (100x200cm)
Free movies
Organic solid amenities
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XXL Mama
Need to let loose? Mama says go for the XXL! Four people can max it out in this 44 m² space, so what are you waiting for? Alongside a double bed and a sofa bed, you’ll find all of Mama’s favorites: a desk, safe, mini fridge, access to Wi-Fi and free movies on demand.
44 m²
4 people
King size (180x200cm) + sofa bed (140x200cm)
Free movies (including X-rated)
Organic amenities
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Mama Penthouse
A friendly warning from Mama: you may never want to leave! Her Prague pride and joy offers 69 m² of playful pleasure, including a chill-out lounge area, a king size bed, design-led interiors, and of course the usual 5* bedding – plus free-flowing coffee and tea. Get stuck in!
69 m²
2 people
King size bed (180x200cm)
Free movies (including X-rated)
Organic amenities
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18 m²
2 people
King size bed (180x200cm)
Free movies (including X-rated)
Organic amenities
An ideal stay
Luxury bedding
Free movies
Organic amenities
A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.
Frequently Asked Questions
ANSWER.
Our hotel is part of Mama Shelter.
- Star rating: 4 stars.
- Service category: Midscale.
More info here
ANSWER.
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: prague@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.
ANSWER.
To modify your stay:
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: prague@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.
If a modification fee applies, we will let you know before processing your request.
To extend your stay:
Please send an email to: prague@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address
To add guest(s) to your booking:
Please send an email to: prague@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number
If a modification fee applies, we will let you know before processing your request.
ANSWER.
Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.
ANSWER. Firstly, there is Dis-loyalty, which is a membership subscription that gives instant access to great discounts for everyone from the moment they sign up: here In addition to this, Mama is also part of Accor Live Limitless (ALL), a free loyalty programme based on earning benefits through earned points.
ANSWER. We do not have any promo code available.
ANSWER.
By booking directly with us, you will enjoy the following benefits (subject to availability):
Price & Payment:
- Best price guaranteed
- Flexible cancellation
- Secure payment
Available for free:
- Baby cot
- Safe
Advantages:
- Direct communication
- No hidden costs
- Personalized service
ANSWER.
We are open all year round.
No renovations have taken place or are planned in the near future.
ANSWER.
Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need a valid credit or debit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.
We accept the following payment methods:
• MasterCard
• American Express
• JCB
• Diners
• Visa
• Union Pay
• Maestro
We accept cash payments at the front desk.
All means of payment not listed above are considered unacceptable.
• You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.
• A mandatory deposit of 500 CZK per day will be collected at Check-in.
• Security deposits are not refundable in case of cancellation
• We do not accept installment payments.
• We do not accept payments made for someone else.
ANSWER.
Tipping policy
• Service tax is not included.
• Tipping is customary.
• Tipping is optional.
• Suggested tipping: 10%
• Tips are in cash or card.
Price:
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