Mama knows that sometimes you travel to work, and sometimes you work to travel
. Luckily, she’s got it covered both ways. Her Prague home
has six private spaces, plenty of room to take a break
and enjoy the view of ancient rooftops over food and wine, and comfortable bedrooms to unwind in at the end of the day.
Let's Celebrate with Mama!
In December, enjoy festive menus created by our chefs, and Mama Claus surprises to celebrate with your team!
On the agenda:
- Festive lunch at the restaurant
- Festive dinner at the restaurant
- Private festive cocktail dinner
- Live music, DJ set, Karaoke and other surprises
Work
Different rooms, different atmospheres: prepare your business event while Mama takes care of the rest! Modular and communicating meeting rooms to have even more space for your buffet dinners, product launches or team meetings.
Celebrate
A Bachelor/ette party to organize? A birthday to celebrate? Host the party of the year at Mama. Parking, TV screens, Bose© sound system for us, group menu or champagne buffet for you. Dream big, you are at Mama !
Discover our private spaces
We’ve mixed it up with six flexible Ateliers (meeting rooms) that can be configured to your liking, plus break-out spaces and room to play thanks to table football and pool tables. Of course, that all-important tech goes without saying, from LCD screens to Wi-Fi.
Up to 175 people
Fully equipped, modular and adaptable
Mama Celebration
Something to celebrate? Birthdays, hen parties, divorces, retirements… any excuse is a good excuse to party! With Mama, we bring out the boombox, the glitter and the surprises for an unforgettable evening. 
Miron, Sales Manager, Mama Shelter Prague
“From simple yet perfectly conceived spaces to airy meeting rooms, we’ve got everything you need for productive working, whether you are hosting an event or having a debrief.”
Corporate member
You work for a company and wish to offer your colleagues the opportunity to enjoy the Mama experience while traveling for business? Become a corporate member and get special offers and exclusive services.
Frequently Asked Questions
ANSWER.
To reach the hotel staff, please find the details for each department below:
Reception
Email: reception.prague@mamashelter.com
Phone: +420 225 117 111
Toll-Free #: Not available
SMS: Not available
Dial 1111 from your room
Reservation
Email: prague@mamashelter.com
Phone: +420 225 117 861
Toll-Free #: Not available
SMS: Not available
Dial 2861 from your room
Events
Email: events.prague@mamashelter.com
Phone: +420 225 117 901
Toll-Free #: Not available
SMS: Not available
Dial 2901 from your room
Restaurant
Email: food.prague@mamashelter.com
Phone: +420 225 117 697
Toll-Free #: Not available
SMS: Not available
Dial 2697 from your room
Bar
Email: food.prague@mamashelter.com
Phone: +420 225 117 689
Toll-Free #: Not available
SMS: Not available
Dial 2689 from your room
Accounting
Email: accounting.prague@mamashelter.com
Phone: +420 225 117 873
Toll-Free #: Not available
SMS: Not available
Human resources
Email: veronika.micienkova@mamashelter.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Marketing
Email: tamara.husova@mamashelter.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Public relations
Email: tamara.husova@mamashelter.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
ANSWER.
To submit your feedback, please send an email to: reception.prague@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER.
To request an invoice, please send an email to: accounting.prague@mamashelter.com with the following information:
• Reservation or accommodation number (if you have one)
• Email address
• Phone number
ANSWER.
Parking services:
We do have parking.
Parking is available for guests and non-guests.
Parking cannot be booked in advance.
Parking Rates:
Standard parking price for guests:
• Parking price for all vehicles: 500 CZK/day
Unfortunately we do not have a valet parking service.
Parking location and access:
The parking is open from to .
In-and-out privileges:
Billing stops when you exit. It restarts upon return.
it is not possible to access the parking area before check-in.
It is not possible to use the parking after check-out.
Parking description:
Our parking is not accessible to persons with disabilities.
The parking is not secured.
The parking is not equipped with CCTV cameras.
Accepted vehicles:
Accepted vehicle types: Bike, Minivan, Mobility scooter, Motorbike, Sedan, SUV.
We are not able to accept the following vehicles: Bus, Caravan, Gas vehicle, Pick-up, RV, Trailer, Truck.
We have bike parking facilities.
Bike parking is secured.
Bike parking location: located at the main parking area.
Bike parking is available for free.
Our parking is not equipped with bike maintenance tools.
Bikes cannot be stored in your room.
ANSWER.
Definitely, Mama Shelter Prague has a restaurant:
Restaurant Mama Restaurant:
• Contemporary, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 11:30 to 21:30.
• Price range: $$
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are available upon request.
• Max capacity: 150 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
Restaurant Mama Restaurant menu
Restaurant Mama Restaurant drink list
Restaurant Mama Restaurant website
ANSWER. We are sorry, but we do not take reservations
ANSWER.
Breakfast is open to guests and visitors:
• Price per adult: 450 CZK
• Price for kids (under 12) : 225 CZK
You can add breakfast to your stay at any time, just notify the front desk.
If you are not a guest, you’re welcome to join us too. Just let the staff know upon arrival.
ANSWER. We don't provide room service.
ANSWER.
To modify your stay:
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: prague@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.
If a modification fee applies, we will let you know before processing your request.
To extend your stay:
Please send an email to: prague@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address
To add guest(s) to your booking:
Please send an email to: prague@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number
If a modification fee applies, we will let you know before processing your request.
ANSWER.
Children are welcome.
Kids price applies for children:
•between 5 and 17 years old (39000% of adult price).
Adult rate applies from 18 years old.
Our prices for adults and kids vary based on seasonality. Please request a price simulation to see the best price available for your dates.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: reception.prague@mamashelter.com.
120m²
Up to 100 people
Technical equipment on request
Wifi
Public space with Arcade games, table soccer and pool table
Mama’s selection of candies
Day light
La Cantina for coffee breaks in public area
