Sleep

“Stayed in Prague for 4 nights. Hotel was clean and modern. Only complaint I had with my room was that Chromecast didn't work. Breakfast was quite okay, except the scrambled eggs. Tram would stopped right by the hotel, but there was a road work ongoing so the nearest stop was about 500m away.”

Pyry - 16/07/2024

“What a fun and eclectic place to stay. There are arcades and board games spread throughout the bottom floor. They make it easy to come together and have fun. The outside patio is great and spacious. Book it today!”

Nm - 11/07/2024

“Fun hotel, nice staff , nothing to complain about”

Ciprian - 09/07/2024

“I arrived quite exhausted, sweaty and grumpy. but reassurance that my room was ready (earlier than the official check in time. I was greeted by an amazing receptionist (unfortunately, I didn't catch her name.) but she put me at ease, helped me with some Czech phrases to get me around. The rooms were quite nice and it's at the little details that really make a difference, the bottle of water, the fridge (8 out 10 hotels I've stayed in over the past 5 weeks, don't have anything to keep something cool) for cool water. and the funky decor and book quotes throughout the hotel. The menu though not extensive, would have been suitable for others but their was nothing on it that really took enticed me, so I cannot comment on the lunch or dinner menus, though given the quality of the breakfast, I'm confident would have been of a high standard. Overall, Staff were very helpful, friendly and welcoming. I'd come back here again.”

Marcus - 03/07/2024

“Everything went well, from our late check in until check out Room was modern, clean and comfy, with cool amenities We also enjoyed the Sunday brunch, which was delicious We will come back for sure, thank you!”

Nim - 02/07/2024

“Communication was excellent and the room was very comfortable. Very conveniently located near public transit. High quality breakfasts as well.”

Graham P. - 01/07/2024

“Cool building and interior design at Prague, nice to have a restaurant and bar at the hotel. Rooms have a nice size and comfortable beds with all main services needed. No issues with noise. Only smaller things we noticed during our stay - TV internet connection issues probably due to many guests at the hotel during summer; at breakfast staff rushes to clean dishes away from tables so fast that sometimes guests, including us, were afraid to lose their unfinished dishes and had to communicate it themselves. If they lost for example coffee cup while temporarily away, guests would take another new one , which creates unncecessary work for staff and discomfort for guests, as they need to watch out for staff again coming to take something away 😄 maybe there could be some sign that guests could leave at table if they’re not finished with food etc”

Laura - 22/06/2024

“The hotel is fine, good breakfast and restaurant (specially the pizzas). It is 10' away walking distance to the headquarters of EUSPA.”

Angel B. - 06/06/2024

“Overlal very good yet and this is a major consideration for next stay: Most accor hotels in big cities operate 24 hour basic food service. Pizza microwaveables...nothing like that!. In switzerland where staff cost are expensive for big night shift they have extenive scack selection on display via.machine or next to and pay at reception... In prague you operate none of these!!! Toblerone chips or nuts!!! There is a super kebap shop 5-7 minutes away but...come on!! People do arrive with late flights...or come from going out late or... Shame....”

04/06/2024

“well located hotel with parking and easy access to tram. room was on 10 floor which gives a great view. Good bed which gives a great rest. on downside room is rather small and really small is the bathroom. What i really missed i the room in a coffee maker so no coffee as you wake up. breakfast is not bad, tasty and good food. Lobby bar is not bad and nice terrasse close by. Smooth check in/out.”

Zdaati - 03/06/2024

“Loved the alternate vibe, with table football & restaurant DJ . Staff were lovely. Only ask, as the more mature person in the group I would love tea/coffee facilities in the room please! (Although bar staff were happy for me to take a tea up to the room 😀)”

Faith - 03/06/2024

“Lovely rooms, good breakfast and great facilities. Location is right next to a tram stop so perfect for accessing anywhere in Prague. Air conditioning system dreadful, set up by someone who didn't do too much thinking. Meant our room temperature was 26 on most nights or needed window open. Given hotel is next to a major road this means it is not a place conducive to sleep.”

Sp - 30/05/2024

“Loved the amenities, the comfortableness of the hotel. Staff were polite and helpful. Great location. Unique in many ways. Cant get bored staying here. Loved our stay!”

Vicki - 28/05/2024

“Even though our visit to Mama Shelter was brief, we must admit that the hotel offers great breakfasts with a wide variety of options. Mama Shelter Prague lives up to the brand's standards, the only problem was the AC in the room, which didn't work as it was supposed to. On a positive note, we were able to open the window in the room, which is an undebatable asset. We had planned a family trip, but due to my mom's health and the high temperatures during the May weekend, we had to cut our stay short by one day. Upon informing the hotel reception, we were surprised to learn that our reservation was non-refundable. This came as a surprise to me, as in my experience working as a receptionist for Accor hotels, we have never used the practice of not refunding money to guests who needed to shorten their stay, especially when they had mentioned the possibility of shortening or extending their stay during check-in and pre-authorized their credit card. To compensate, the reception kindly offered free parking, displaying a true Heartist attitude. Although our stay at the hotel was pleasant, we probably won't be coming back.”

Klaudia - 27/05/2024

“Loved everything about the hotel except for my departure. Il had booked and paid for a 16:00 departure time due to a late flight home. I exited the room at 16:02. Housekeeping staff were waiting outside the room, looking annoyed. They were muttering to each other. From the hall I heard the phone ring in my room. Housekeepers looked at me as they rushed past me with rubbish they were removing from the room, saying "Reception" as though I was in trouble ! I'd excited the room 2 minutes late. I checked my watch. I mentioned this negative experience at Reception and they didn't comment or apologise. Very disappointing end to an otherwise good stay. I was made to feel that I'd done something wrong.”

Sue - 26/05/2024

“I have been staying at the Mama Shelter Prague since it opened. It is consistently well run, clean, professional and a truly pleasant experience. I stay there several times a year and it's a nice feeling to get to know the staff I feel so welcome. Highly recommended. It's also a short walk from the metro, has a tram stop right outside, as well as good hotel restaurant, supermarket just down the block and other things that make it very convenient. All the best, I know you'll enjoy your stay”

Peter - 21/05/2024

“120 Euro for not working climat control, no shampoo, very used floor mats.”

Dmytro - 20/05/2024

“Extremely clean and well designed hotel and rooms. The only comment I have is that the breakfast is served in a bit too crowded space.”

Ron - 20/05/2024

“Great young relaxed atmosphere, plenty of arcade games in the lobby. The room was large and clean. Very good and diverse breakfast. Staff was friendly. Unfortunately the air con was not working properly during my stay. Although staff brought a fan, it was still very hot in the room. Would be nice to have a coffee machine or kettle in the room.”

Max - 18/05/2024