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You have a question ? We are here to answer you

Is there a swimming pool at Mama Shelter Rome ?

Have a look at our swimming pool details below:

Swimming pool:
-Outdoor
-Smoking not allowed/ Wheelchair not accessible/ Wheelchair ramp/lift not available
-
-29°C/84°F
-Heated: all year long
-No age restriction
-Size: L:10 M, W:4 M and D:1.4 M
-Access is free for our guests
-Open to public: No

Is there a spa at Mama Shelter Rome ?

Your stay at Mama Roma will include a complimentary access to Mama Bath: an indoor pool, a gym, a sauna and a steam bath. It is open from 6:00am to 9:30pm. Lockers and complimentary towels are available in the Mama Bath’s changing room. Accordingly, to the covid-19 regulations, access to this area is regulated. Our Front Desk staff will be happy to assist you and book a 60-minute slot.

Is there a restaurant in Mama Shelter Rome ?

Definitely, Mama Shelter Rome has 3 restaurants:

• Restaurant Giardino d'Inverno:
- Mediterranean, Casual Dining
- Open 7/7.
- Open all year.

• Opening times:
- Lunch: from 12:00 to 18:00.
- Dinner: from 19:00 to 23:00.
- price range: $$
Restaurant Giardino d'Inverno menu

Restaurant Giardino d'Inverno drink list

Restaurant Giardino d'Inverno website



• Restaurant Pizzeria:
- Pizzeria, Casual Dining
- Open 7/7.
- Open all year.

• Opening times:
- Lunch: from 12:00 to 15:00.
- Dinner: from 19:00 to 23:00.
Restaurant Pizzeria menu

Restaurant Pizzeria drink list

Restaurant Pizzeria website



• Restaurant Rooftop:
- Mediterranean, Casual Dining
- Open 7/7.
- Closed from 31/10 to 01/03.

• Opening times:
- from 18:00 to 01:00.
- price range: $$
Restaurant Rooftop menu

Restaurant Rooftop drink list

Restaurant Rooftop website


Is there a parking at Mama Shelter Rome ?

We provide a parking space at the rate of 25 EUR/day.
(Max vehicle height accepted: 280 CM).

Is there a rooftop terrace at the Mama Shelter Rome?

We have a rooftop where you can enjoy the view. It is open between 01 June and 31 October from 18:00 to 01:00
For more details about the rooftop, please check this link here

Is it possible to purchase a prepaid voucher at Mama Shelter Rome?

We are able to offer you various special offers.
To have a look at our special offers, click HERE.

What is the price of an airport transfer to/from Mama Shelter Rome ?

From/to the Airport (FCO or CIA):
- Sedan 88 EUR, Deluxe car 176 EUR (2 pers)
- Van 132 EUR (4 pers)
- Minivan 154 EUR (6 pers)

From/to Roma Termini station:
- Sedan 77 EUR, Deluxe car 110 EUR (2pers)
- Van 88 EUR (4 pers)
- Minivan 99 EUR (6 pers)

What time is the check in at Mama Shelter Rome ?

You are able to check-in at our hotel after 15:00.
We are not able to offer early check-ins.

What time is breakfast at Mama Shelter Rome ?

Breakfast is served at our main restaurant daily from 7:00AM to 11:00AM.

At Mama we do not offer in-room dining.

Have a look at our breakfast menu here: here

What are the payment methods accepted at Mama Shelter Rome ?

Depending on the rate you select, payment will either be upon reservation or check-out.
At check-in, you will need a valid credit card and an ID.
If you’re having trouble making your reservation contact us.
The hotel accepts the following payment methods:

•MasterCard

•American Express

•Visa

•Maestro

•Cash payment in euro only.

What is the cancellation policy for Mama Shelter Rome ?

Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.

Is there a room service at Mama Shelter Rome ?

We don't provide room service.

I can, however, suggest one of these dining options.

Is it possible to organize events at Mama Shelter Rome?

We'd love to host your event! Thanks a lot for thinking of us!

We have event rooms fully equipped for events.

Does Mama Shelter Rome have connecting rooms ?

Connecting doors:
2 medium mama double
2 large mama double
1 medium + 1 large
2 triple mama double
Connecting entrance:
1 medium + 1 large
1 medium + 1 xl mama family
1 medium + 2 large
1 triple + 1 xl mama family
2 xl mama family

Is there a bar at Mama Shelter Rome?

Take a look at our bar details below

Mama Bar:
- Live entertainment
- Smoking not allowed/ Wheelchair not accessible
- Open 7/7
- Mon: from 07:00 to 00:00.
- Tue: from 07:00 to 00:00.
- Wed: from 07:00 to 00:00.
- Thu: from 07:00 to 00:00.
- Fri: from 07:00 to 01:00.
- Sat: from 07:00 to 01:00.
- Sun: from 07:00 to 00:00.
- Access: Open to public
- Pets are not accepted
• No dress code is required
- Free services: TV, Sports broadcast and Live entertainment
- Click here for more details

What is the amount of the city tax at Mama Shelter Rome?

The city tax is 6 EUR per person per day and it is not included in the room rate

Is it possible to have twin beds at Mama Shelter Rome?

The rooms that offer twin/split bed options are Medium Mama Double, Large Mama Double, XL Mama Family, Medium Mama Double with Balcony, Large Mama Double with Balcony and XL Mama with Balcony.

When booking a room, select the right room type and do not hesitate to make your preference known in the "special request" section (that pops up right before you confirm the booking).

Are rooms in Mama Shelter Rome equipped with a mini bar?

All of our rooms are equipped with a minibar consisting of:

• Sparkling water

• Still water

What is supplied in the bathrooms at Mama Shelter Rome ?

All of our bathrooms are equipped with:
Hair dryer, towels, soap, shower gel, shampoo, cotton swabs, bidet and swimming pool towels
Upon request:
For free:
Bathrobe, bedroom slippers, toothbrush and hairbrush
Not available:
Hair conditioner, toothpaste, shower cap, magnifying mirror and beach towels

What is the size of the beds at Mama Shelter Rome ?

Medium Mama Double rooms have 1 double bed(140x200cm)
Large Mama Double rooms have 1 king size bed(180x200cm)
XL Mama Family rooms have 2 queen size beds(160x200cm)
Medium Mama Double with Balcony rooms have 1 double bed(140x200cm)
Large Mama Double with Balcony rooms have 1 king size bed(180x200cm)
Large Mama Triple rooms have 1 king size bed(180x200cm) or 1 single bed(90x200cm)
XL Mama with Balcony rooms have 2 queen size beds(160x200cm)

What time is the check out at Mama Shelter Rome ?

Check out time is 12:00(noon)
Late check out can be confirmed at the front desk only upon availability and at an extra charge:
Late check out untill 14h: EUR 20
Late check out untill 15h: EUR 30
Late check out untill 16h: EUR 400

How can we get to Mama Shelter Rome from the closest airport or train station ?

From Rome Fiumicino Airport:
Train "Leonardo Express" to Roma Termini Station, take the metro A Line and stop in Cipro station (55 min). Tickets: here
From Rome Ciampino Airport:
Bus to Anagnina or Cinecittà/Subaugusta metro station, take the metro A Line to Cipro station (55 min)
Mama 2 min. walk from Cipro station

How many rooms are there at Mama Shelter Rome ?

The hotel has 217 rooms.


• 91 Medium Mama Double room(s) from 20 to 26 M² with a capacity of up to 3 guests.

• 33 Large Mama Double room(s) from 26 to 32 M² with a capacity of up to 3 guests.

• 16 XL Mama Family room(s) from 35 to 46 M² with a capacity of up to 6 guests.

• 13 Medium Mama Double with Balcony room(s) from 21 to 26 M² with a capacity of up to 3 guests.

• 14 Large Mama Double with Balcony room(s) from 27 to 32 M² with a capacity of up to 3 guests.

• 47 Large Mama Triple room(s) from 27 to 34 M² with a capacity of up to 3 guests.

• 3 XL Mama with Balcony room(s) from 35 to 38 M² with a capacity of up to 6 guests.

• Main amenities: mini bar, TV, air conditionner, non smoking.

Where exactly is Mama Shelter Rome situated ?

Here is the address of the hotel
Via Luigi Rizzo, 20, 00136 Roma RM, Italy.
Click on DETAILS to see it on the map

Are pets (dogs and cats...) allowed at Mama Shelter Rome ?

We are pet friendly and your best friend is welcome with a couple of conditions:

• 25€/pet/day

• 12 kg maximum

• Domesticated pets

What is the breakfast menu at Mama Shelter Rome ?

We offer continental breakfast.
See menu items below:
. Breads & cakes: bagels, brown bread, toasts, muffins, pancakes, pastries.
. Eggs: boiled eggs, scrambled eggs.
. Cereals: cereals, granola.
. Fruits & vegetables: fresh fruits.
. Dairy: butter, cheese, yogurts, skimmed milk, whole milk.
. Meat & fish: bacon, sausages.
. Drinks: american coffee, cappuccino, espresso, fresh fruit juice, fruit juice, hot chocolate, cold chocolate.
. Others: honey, jams.

What are the hygiene and cleaning measures at Mama Shelter Rome ?

The Vaccine Pass is no longer required. Masks are no longer mandatory within the establishment. Our Mama has been awarded with the ALL SAFE label.
Antigen test: Farmacia Boots, Via Cipro 42 (15 EUR)
PCR test: Lifebrain, Via Luigi Rizzo 96 (from 60 EUR to 90 EUR).
Our Mama has been awarded with the ALL SAFE label

For more info, click HERE .

Are there any gym facilities at Mama Shelter Rome ?

Our gym is open daily from 06:00 to 21:30.
The gym is equipped with Exercise bike and Free weights.

What are the activities at or close to Mama Shelter Rome ?

Our Gang at the Reception can recommend you a variety of activities. Ask for our touristic map when you arrive and you will find out many special discounts with our partners

Which language does the staff speaks at Mama Shelter Rome ?

Our team speaks English, French, Italian, Portuguese and Spanish.

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