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You have a question ? We are here to answer you

What time is the check in at Mama Shelter Rome ?

You are able to check in after 15:00.
We do not offer an early check-in.

Is there a rooftop terrace at the Mama Shelter Rome?

We have a rooftop where you can enjoy the view. It is open between 01 June and 31 October from 18:00 to 01:00
For more details about the rooftop, please check this link here

Is there a restaurant in Mama Shelter Rome ?

Definitely, Mama Shelter Roma has 3 restaurants:

• Restaurant Giardino d'Inverno:
- Mediterranean, Casual Dining
- Open 7/7.
- Open all year.

• Opening times:
- Lunch: from 12:00 to 18:00.
- Dinner: from 19:00 to 23:00.
- price range: $$
Restaurant Giardino d'Inverno menu

Restaurant Giardino d'Inverno drink list

Restaurant Giardino d'Inverno website



• Restaurant Pizzeria:
- Pizzeria, Casual Dining
- Open 7/7.
- Open all year.

• Opening times:
- Lunch: from 12:00 to 15:00.
- Dinner: from 19:00 to 23:00.
Restaurant Pizzeria menu

Restaurant Pizzeria drink list

Restaurant Pizzeria website



• Restaurant Rooftop:
- Mediterranean, Casual Dining
- Open 7/7.
- Closed from 31/10 to 01/03.

• Opening times:
- from 18:00 to 01:00.
- price range: $$
Restaurant Rooftop menu

Restaurant Rooftop drink list

Restaurant Rooftop website


Is there a swimming pool at Mama Shelter Rome ?

Have a look at our swimming pool details below:

Swimming pool:
-Indoor
-Smoking not allowed/ Wheelchair not accessible/ Wheelchair ramp/lift not available
-
-Heated: all year long
- Temperature: 29°C/84°F
-No age restriction
-Size: L:10 M, W:4 M and D:1.4 M
-Access is free for our guests
-Open to public: No

How many rooms are there at Mama Shelter Rome ?

We have 217 rooms.


• 91 Medium Mama Double room(s) from 20 to 26 M² with a capacity of up to 3 guest(s).

• 33 Large Mama Double room(s) from 26 to 32 M² with a capacity of up to 3 guest(s).

• 16 XL Mama Family room(s) from 35 to 46 M² with a capacity of up to 6 guest(s).

• 13 Medium Mama Double with Balcony room(s) from 21 to 26 M² with a capacity of up to 3 guest(s).

• 14 Large Mama Double with Balcony room(s) from 27 to 32 M² with a capacity of up to 3 guest(s).

• 47 Large Mama Triple room(s) from 27 to 34 M² with a capacity of up to 3 guest(s).

• 3 XL Mama with Balcony room(s) from 35 to 38 M² with a capacity of up to 6 guest(s).

• Main amenities: mini bar, TV, air conditionner, non smoking.

What is the cancellation policy for Mama Shelter Rome ?

Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.

Is there a parking at Mama Shelter Rome ?

We provide a parking space at the rate of 25 EUR/day.
(Max vehicle height accepted: 280 CM).

Is there a spa at Mama Shelter Rome ?

Your stay at Mama Roma will include a complimentary access to Mama Bath: an indoor pool, a gym, a sauna and a steam bath. It is open from 6:00am to 9:30pm. Lockers and complimentary towels are available in the Mama Bath’s changing room. Accordingly, to the covid-19 regulations, access to this area is regulated. Our Front Desk staff will be happy to assist you and book a 60-minute slot.

Does Mama Shelter Rome provide shuttle services to and from airports?

We do not offer shuttle services.

What are the taxi fares from Mama Shelter Rome to the main points of interests ?

Here are some approximate taxi fares and time ranges

• Coliseum 30 EUR, 30mn.

• Piazza di Spagna 30 EUR, 30mn.

• Termini Train Station 35 EUR, 40mn.

• Ciampino Airport (CIA) 55 EUR, 40mn.

• Fiumicino Airport (FCO 55 EUR, 40mn.

May we leave our luggage before check in, at Mama Shelter Rome ?

Secure luggage storage is available for all our guests for free before check-in and after check-out.

Does Mama Shelter Rome have special offers, gift boxes or vouchers?

We are able to offer you various special offers.
To have a look at our special offers, click HERE .

How can we get to Mama Shelter Rome from the closest airport or train station ?

From Rome Fiumicino Airport:
Train "Leonardo Express" to Roma Termini Station, take the metro A Line and stop in Cipro station (55 min). Tickets: here
From Rome Ciampino Airport:
Bus to Anagnina or Cinecittà/Subaugusta metro station, take the metro A Line to Cipro station (55 min)
Mama 2 min. walk from Cipro station

Is it possible to have twin beds at Mama Shelter Rome?

The rooms that offer twin/split bed options are Medium Mama Double, Large Mama Double, XL Mama Family, Medium Mama Double with Balcony, Large Mama Double with Balcony and XL Mama with Balcony.

When booking a room, select the right room type and do not hesitate to make your preference known in the "special request" section (that pops up right before you confirm the booking).

Do you accept kids at Mama Shelter Rome ?

Children are welcome.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: roma@mamashelter.com.

What is the breakfast menu at Mama Shelter Rome ?

We offer continental breakfast.
See menu items below:
. Breads & cakes: bagels, brown bread, toasts, muffins, pancakes, pastries.
. Eggs: boiled eggs, scrambled eggs.
. Cereals: cereals, granola.
. Fruits & vegetables: fresh fruits.
. Dairy: butter, cheese, yogurts, skimmed milk, whole milk.
. Meat & fish: bacon, sausages.
. Drinks: american coffee, cappuccino, espresso, fresh fruit juice, fruit juice, hot chocolate, cold chocolate.
. Others: honey, jams.

What is supplied in the bathrooms at Mama Shelter Rome ?

All of our bathrooms are equipped with:
Hair dryer, towels, soap, shower gel, shampoo, cotton swabs, bidet and pool towels
Upon request:
For free:
Bathrobe, bedroom slippers, toothbrush and hairbrush
Not available:
Hair conditioner, toothpaste, shower cap, magnifying mirror and beach towels

What is the size of the beds at Mama Shelter Rome ?

Medium Mama Double rooms have 1 double bed(140x200cm)
Large Mama Double rooms have 1 king size bed(180x200cm)
XL Mama Family rooms have 2 queen size beds(160x200cm)
Medium Mama Double with Balcony rooms have 1 double bed(140x200cm)
Large Mama Double with Balcony rooms have 1 king size bed(180x200cm)
Large Mama Triple rooms have 1 king size bed(180x200cm) or 1 single bed(90x200cm)
XL Mama with Balcony rooms have 2 queen size beds(160x200cm)

Does Mama Shelter Rome have 24/7 reception?

The front desk is open 24/7

What time is the check out at Mama Shelter Rome ?

Check out time is 12:00(noon)
Late check out can be confirmed at the front desk only upon availability and at an extra charge:
Late check out untill 14h: EUR 20
Late check out untill 15h: EUR 30
Late check out untill 16h: EUR 400

What is Mama Shelter Rome star rating?

Our hotel is part of Mama Shelter.
- Star rating: 4 stars.
- Service category: Midscale.
More info here

Does Mama Shelter Rome have a reward & loyalty program ?

Experience Mama Shelter, earn points, and get more rewards with the Accor Live Limitless ALL program!

Why is it better to book direct at Mama Shelter Rome ?

These are the advantages of booking direct with us:

• Best rate guarantee

What are the opening/closing dates at Mama Shelter Rome ?

We are open all year round.

What are the payment methods accepted at Mama Shelter Rome ?

Depending on the rate you select, payment will either be upon reservation or check-out.
At check-in, you will need a valid credit card and an ID.
If you’re having trouble making your reservation contact us.
The hotel accepts the following payment methods:

•MasterCard

•American Express

•Visa

•Maestro

•Cash payment in euro only.

Does Mama Shelter Rome work with travel agents?

We are happy to work with travel agents.

The commission rate for travel agents is 10%.
I can show you our best rates and help you book. (Don't forget to indicate your IATA code for the payment of the commission).


The property is also listed on

• Amadeus RT FCOSHE

• Sabre RT 391743

• Galileo RT G4904

• Worldspan RT ROFCO

What is the amount of the city tax at Mama Shelter Rome?

The city tax is 6 EUR per person per day and it is not included in your rate

Does Mama Shelter Rome do day passes ?

Day use : from 10:00 to 18:00 from 99 EUR

You can book a room only for a daytime.
Do you want to make day use reservation?

What time is breakfast at Mama Shelter Rome ?

Breakfast is served at our main restaurant daily from 7:00AM to 11:00AM.

At Mama we do not offer in-room dining.

Have a look at our breakfast menu here: here

What is the price of breakfast at Mama Shelter Rome ?

Breakfast is open to internal and external guests:

- Buffet Breakfast's price is 18 euro for adults and free of charge for kids below 12 years old
- A la carte breakfast is also available

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