Stay

“Staff were friendly, beds very comfortable and great food. Good location and good selection of movies for free. The only thing missing would be coffee making facilities within the room”

R - 28/11/2023

“Great stay at Mama Shelter. Great location, lovely, warm, and welcoming staff, and a great restaurant. We had Breakfast included in our stay and would definitely recommend this; there were lots of great choices. Staff were accommodating when we asked for extra items (such as an iron) to be brought to our room. The restaurant at night time was a great place to have a drink. There are also many points throughout and outside the hotel to sit down with a drink. Great hotel. Would definitely return. Thank you Mama! :)”

William C. - 28/11/2023

“As I am a regular customer to MAMA Shelter Roma often I have seen the servers getting down my specially my last. 3 times of staying in both issue:- 1- In room cleaning 2- servers of break fast 3- first 4 star hotel stay the ask for payment of €5 cost of fry eggs. 5- staff in general at the reception or at the Bar are very professional and excellent and always on time”

Mohamed O. - 25/11/2023

“Very pôle service from the hôtel staff especially Lamya who made us wait 1h in order to check in even though it was late and none of the 3 o there hôtel staff wanted to deal with our case and check us in. I’ve had such better expérience everywhere else I’ve travelled and interested and helpful staff.”

Anonyme - 19/11/2023

“Friendly staff, excellent food, comfortable bedding and quiet at night”

18/11/2023

“Beautiful hotel, it has everything that we would need and more. Nice restaurant in there premises.”

Nagalis R. - 15/11/2023

“all team was very perfect and very kind. Thanks to all of them”

C. - 15/11/2023

“As always, MAMA welcomed us with open arms and the signature MAMA scent wafting through the building (buy it home!). The room is really comfortable - all of them offer a wide and comfy king size bed. The bathroom is really spacious and chic! But the charm of the hotel is hidden elsewhere: on the roof with a view of the heart of the Vatican, on the ground floor in the bar and above all in the MAMA Spa, where you can take the coolest photos! In the evening, the restaurant offers happy hour, live music or DJs. Come again in the morning for an endless breakfast with perfect coffee. The MAMA Crew was very nice. For a playful stay in Rome, definitely go here!”

Viktor - 14/11/2023

“Bad service at breakfast, no service at pool, bad smell in the hammam, dirty pool, just minimal services in room. Nobody speaking Italian, even italiens are seemingly forced to talk english.”

09/11/2023

“Central hotel directly next to Cipro metro station with fantastic interior design. My personal highlight were the sauna and the steam bath, but keep in mind you have to reserve a time slot in advance (which is nice because it wasn't very crowded), however you are granted only one hour per day. There were no bathrobes or slippers provided. The rooms were very spacious, especially the bathrooms were beautifully designed, but common service which you would expect from a 4 star hotel like a kettle and some tea/coffee weren't available. The breakfast buffet was impressive, but we were not offered coffee (which you could order from the staff) and generally not made aware of other things we could order (we saw someone order pancakes for example). All in all, a nice experience, but service still needs some finishing touches.”

09/11/2023

“Was in town for the weekend. Hotel is very comfortable, great location, very nice amenities.”

Nathan - 31/10/2023

“Thank you Mama”

W. - 21/10/2023

“From the moment you arrive at Mama, you truly feel you have found your shelter. The reception team was amazing, the decor is stunning, the food was delicious, and we felt AT HOME!!”

Sophie B. - 17/10/2023

“quick check-in, good size room, extra comfy bed, great rooftop ! they actually have a pinball machine in the restaurant and a couple of arcade machines, awesome !”

Dr. D. O. - 03/10/2023

“The room was brilliant especially the shower. Nice and big and clean”

Mark - 30/09/2023

“1) the hotel is gorgeous 2) Enrica, as well as other staff members whose names I did not catch, were great 3) the breakfast and food in the restaurant are delicious 4) the location is great walking distance to Vatican City 5) the shower doors are not the most functional 6) the urgency of service in the restaurant was low-moderate, but I found this to be typical of Rome (kind of like running on Caribbean time) 7) cab-calling was efficient 8) I wish the scheduling hours for the pool had adults-only hours 8) huge kudos to the staff members who speak more than one language! Us tourists greatly appreciate you.”

C&b - 29/09/2023

“I was at first a little disappointed by the flashy colors and the outer appearance of the building. After a few hours I started to really appreciate the eco-friendly gestures as well as the design of the room when using lamps at night. Not talking of the bed - the best thing about the entire stay. The breakfast room and contents are my second favorite aspect.”

Antoine P. - 29/09/2023

“Amazing stay with Mama! Great hotel location was centrally located close to transit. Amazing food had one of my best meals in Rome at the roof top restaurant. The staff is so fun and accommodating. We love ❤️ Mama”

Varissa M. - 29/09/2023

“Omar greeted us at reception and he was exceptional. He was the only person who genuinely had a chat with us, found out more about where we were from and what we were planning to do during our stay. The hotel was so quirky and different. The room was lovely XL with great facilities. The only thing we wished we had was milk and teaspoons (yes we are tea drinkers!)”

Amita - 22/09/2023

“nice young helpful staff”

Batuhan - 14/09/2023

“The location is great and is surrounded by quiet, suburban apartments, cafes and shops. This makes the place nice and quiet at night so you can have a great night’s rest. The decor of the hotel is quirky and stylish.”

Arty - 09/09/2023

“Check in and check out very smooth and quick, the staff is very friendly and were able to assist with any requests we had”

04/09/2023

“The hotel is well located, with a plaisant interior and a willing staff. However, the restaurant is clearly overpriced and professionalism could be enhanced in my opinion.”

02/09/2023

“Hotel well located, close to metro. Clean and nice room with good bed. But we had a room just below the rooftop with music until 1am. We asked if possible to lower the music and we have been told that this was not possible. Mama shelter should remember that they are first an hotel and not a bar.”

Thibaud - 31/08/2023