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Mama’s first steps into lo Stivale landed in Roma, timeless beauty mamamoji  with its architecture, good food mamamoji and vibrant street-life. To fit in, Mama showed her best in her rooms mamamoji, designed by Benjamin El Doghaïli. Whether you decided to come to Roma mamamoji for a true gastronomic trip or a business seminar, we made sure to welcome you with 5-stars bedding and all the comfort necessary.

    Medium Mama

    Mama says let yourself go! The Medium Mama is for those who need some space to think, dream or let loose. 21 to 25m² of chic comfort will get you in the mood, while all the features (55″ HD TV screen with free movies, webradio, mirroring system, mini fridge) will ensure you’re entertained. If you decide you need to get a bit serious, there’s also an office. Sleeps up to 2.

     

    Medium Mama Double: enjoy 20 to 25m², a king size bed (180x200cm), a huge shower (ADA on request), up to 2 people.

    Medium Mama Double with balcony: enjoy 21 to 25m², a queen-size bed (160x200cm), a huge shower and a balcony, up to 2 people.

    From 20 to 25m²
    2 people
    King size bed (180x200cm) or queen size bed (160x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Sexy Mama

    Mama takes care of everything

    From €159
    Large Mama

    This great 26 to 33m²-space offers you the right amount of space to relax between 2 meetings if you’re here to work or between 2 visits if you’re on a leisure trip. You’ll find a king-size bed plus an extra bed if you are 3 or a king-size bed only, plus all the usual essentials at Mama: a 55″ TV screen, free movies (even X-rated), luxury bedding and organic solid amenities. Sleeps 3 to 4.

     

    Large Mama Double: enjoy 26 to 31m², a King-size bed (180x200cm), a huge shower, up to 2 people.

    Large Mama Double with balcony: enjoy 26 to 31m², a King-size bed (180x200cm) + an extra bed (100x190cm), a huge shower, a private balcony, up to 3 people.

    Large Mama Triple: enjoy 26 to 33m², a King-size bed (180x200cm) + an extra bed (160x190cm), a huge shower (ADA shower on request), up to 3 people (4 on request).

    26 to 33m²
    Up to 4 people
    1 King-size bed (180x200cm) + an extra bed (100x190cm)
    Free movies (including X-rated)
    Organic solid amenities
    XL Mama Family

    If you feel like an airier room, you can opt for our XL Mama and its 34m². Whether you choose the XL Mama Family with or without a (huge) balcony, it’ll be accommodated with 2 queen-size beds. Dive into our 100% satin cotton sheets and enjoy our design-led room with free movies if you still have some energy left… Sleeps up to 4.

     

    XL Mama Family: enjoy 34 to 46m², two Queen-size beds (160x200cm), a huge shower, up to 4 people, baby bed friendly.

    XL Mama Family with balcony: enjoy 34 to 37m², two Queen-size beds (160x200cm), a huge shower, a private balcony, up to 4 people, baby bed friendly.

    34 to 46m²
    Up to 4 people
    2 Queen size beds (160x200cm)
    Free movies (including X-rated)
    Organic solid amenities
4.4
Excellent
From 3349 reviews
by TrustYou by TrustYou

Client reviews

  • 4.5/5

    Lovely stay at Mama Shelter Roma

    “Omar greeted us at reception and he was exceptional. He was the only person who genuinely had a chat with us, found out more about where we were from and what we were planning to do during our stay. The hotel was so quirky and different. The room was lovely XL with great facilities. The only thing we wished we had was milk and teaspoons (yes we are tea drinkers!)”

    Amita - 22/09/2023

  • 3.5/5

    good stay

    “nice young helpful staff”

    Batuhan - 14/09/2023

  • 4/5

    Good location near the Vatican

    “The location is great and is surrounded by quiet, suburban apartments, cafes and shops. This makes the place nice and quiet at night so you can have a great night’s rest. The decor of the hotel is quirky and stylish.”

    Arty - 09/09/2023

  • 5/5

    Well located

    “Check in and check out very smooth and quick, the staff is very friendly and were able to assist with any requests we had”

    04/09/2023

  • 4/5

    Well located

    “The hotel is well located, with a plaisant interior and a willing staff. However, the restaurant is clearly overpriced and professionalism could be enhanced in my opinion.”

    02/09/2023

  • 1.5/5

    Music from the rooftop too strong for an hotel

    “Hotel well located, close to metro. Clean and nice room with good bed. But we had a room just below the rooftop with music until 1am. We asked if possible to lower the music and we have been told that this was not possible. Mama shelter should remember that they are first an hotel and not a bar.”

    Thibaud - 31/08/2023

  • 5/5

    Amazing room design

    “I will come to this hotel again!”

    Ievgenii - 20/08/2023

  • 5/5

    Perfect stay

    “Had a great experience. The hotel is well located, not far from a tube station and at a close walking distance from the Vatican. The room was clean and wide. Breakfast is really good. We enjoyed a time by the pool and a nice dinner on the rooftop.”

    Lucie - 15/08/2023

  • 4/5

    Comfortable stay

    “Good hotel, good location, comfortable bed. Only negative point is room cleaning. They didn’t come to our room until 16:00.”

    Ts - 15/08/2023

  • 4.5/5

    People of Mama shelter are super friendly

    “Kids are welcome and happy with the pool and games. It has a happy vibe and good music”

    Liesbeth - 08/08/2023

  • 4/5

    Great hotel with super friendly and helpful staff

    “Loved the whole Mama experience for our three nights in Rome. Great well appointed rooms with very comfortable bed and pillows. Convenient location for our early morning Vatican visit and close to Cipri metro station. Main restaurant was great but rooftop a bar and restaurant was a little disappointing as a number of the entrées were unavailable.”

    Lucinda - 03/08/2023

  • 4/5

    Good location and generous staff

    “Was enjoyable to share my 40th with you, thanks for the cake and for sorting the beds, and eventually the air con (we did really struggle with that and the heat in the room) but mostly I enjoyed the pool. Great when struggling to sleep to be able to put your head under water.”

    Keira B. - 11/07/2023

  • 4.5/5

    Very friendly efficient staff

    “Very friendly welcome and efficient service from all staff that spoke numerous languages. Amazing breakfast and rooms very clean. Close to Vatican and St Peter's. A little far from the major tourist sites but train close by. Lots of places to sit around the hotel including gardens and rooftop bar.”

    Philip - 24/06/2023

  • 2.5/5

    Great rooms, Great Location, Poor Service

    “The rooms were great and facilities are great and we really enjoyed the location of the hotel but the service was really poor. The first day our room was not cleaned and then the front desk tried to argue that maybe we didn’t put the sign on our door, we did! The service on the rooftop was the worst service I’ve experienced!! We were told to order using the QR code, that’s not actually an ordering function! No one came to serve us so we went to the bar to order while everyone around us was being served and reviving their orders. Everyone received bags of chips, apart from us until we asked which was after receiving our food and drinks. Mid way through our time, the waiter tried to take our QR code disk to another table until I stopped them saying I need a menu to order!! Finally, they accidentally dropped a glass bottle of water (that’s ok) but they left it smashed on the floor for over 15mins while staff and guess including kids just walked over!! There was glass everywhere by the end!!”

    Daniel - 22/06/2023

  • 3.5/5

    Good location, friendly staff

    “Really nice hotel with super friendly staff and conveniently located. I was slightly disappointed to learn that the hotel does not offer the same as all other Accord hotels. I'm a Gold member of the ALL loyalty program which means I always get a drink when I arrive. The staff however made it very clear that they do not wish to comply with the loyalty program, even though I could show them that when I booked the room I was promised a free drink. Not the end of the world but not sure I understand why they are member of Accor if they don't like the loyalty program. It was also very strange that there is no iron and ironing board in the hotel. Instead there is a steamer, a quite useless machine that didn't help me to iron my shirts. I will therefore not stay again in this hotel when traveling for work. For holidays it's definitely a good hotel.”

    Steven - 18/06/2023

  • 5/5

    Loved it

    “Really enjoyed would love to stay again and disappointed i had to go to another hotel the next day which was not as good. The only down point was there did seem to be a colony of ants in my room and the tv didn’t work.”

    Charlotte A. - 18/06/2023

  • 0.5/5

    Do not stay here

    “My flight was one of 116 flights cancelled due to strikes at the airport. Because of that i was not able to make it to the hotel for my reservation. I called to hotel well before my check-in time and informed them. Their response was we cannot cancel you reservation ,nor can we refund your money. I even requested changing the dates. They were not able to do that either. Very dissatisfied with the service.”

    17/06/2023

  • 5/5

    Amazing!

    “Great rooms, a building apart just for the rooms is a such great idea! Helpful team!”

    Brenda P. - 15/06/2023

  • 1.5/5

    Poor service and smelly room

    “This was a very disappointing stay for a hotel that we were excited to stay at in an up and coming area of Rome”

    Ash -. A. P. - 11/06/2023

  • 0.5/5

    Terrible service, average room, nightmare check in.

    “Absolute disaster upon arrival and check in with 20 angry guests yelling at reception staff. They were waiting and not able to check in prior to or after check in time as the rooms were still being cleaned. I was told a 5 mins wait, but could not check in for an hour. Then reception gave everyone vouchers as compensation except for me, I then went to my room and I found it was unsanitary, hand towels were dirty, there was an old sock on the couch and it was generally not pleasant. I’ve never reviewed a hotel before and the above is legit.”

    Phillippa - 07/06/2023

  • 0.5/5

    Mama needs some help….

    “I hate leaving bad reviews. In fact, I rarely do (even if I’m disappointed.) However, this is definitely worthy of your time. First, Mama looks great. Good eye for design. Maybe not the most pragmatic in some areas (the step-up leading from lobby into room towers, hello roller luggage I have to pick up). Ok now let’s get real. If I’m paying roughly $350 a night I expect fairly top-notch accommodations. No hair dryer in room, a 2” diameter bar of soap for my hair, face and body, no body cream, no mouthwash, no facial tissue, no niente! The TV didn’t work upon arrival, and the AC wasn’t properly cooling, had to call maintenance. They did get it working so, gratzie. Now let’s chat about the food. Two cans of water for entire stay so I had to constantly fill up my water bottle in bathroom sink (I stayed for 4 nights, by the way). The pool is described as spa like but you’ll be surprised there are no bath products in there either. The rooftop restaurant is overpriced, understaffed, underwhelming quality. (€19 for very bland guacamole and crisps and a sparkling water.) I had a few starters and a main dish one evening, not terrible. Now I know this is a new hotel but there is mold in the shower tile grout which is indicative of it not being cleaned (even if Mama uses green products, mold is unacceptable after we’ve created penicillin). This is concerning because I can see what was not cleaned. What else is being skipped? Yikes. I can provide pictures for you. Again, great eye for design and colors and textures and fun innuendos. Mama needs to rethink her pricing and stop providing beer budget quality on someone else’s champagne tab.”

    Daughter C. - 06/06/2023

  • 2.5/5

    Good location and staff is nice, but very high price tag for this run down hostel

    “We arrived two adults and one 8 year old and room was only made for 2 - no extra bed, only two sets of towels and water etc. only one cushion for 4 loungers? Not many options for vegans for breakfast. The pool was old with flys and dirty no soap in showers - understaffed at reception as there was always a queue”

    Katja M. - 03/06/2023

  • 4/5

    Decent stay

    “really liked the interior and the room. comfortable bedding, good shower (though calcerous shower head) Staff was unable to charge breakfast to the room check out was lengthy process had forgotten my toothbrush (check in late at night due to customer event) but reception could not supply a toothbrush”

    22/05/2023

Guest reviews

An ideal stay

ms-mama-paris-west-luxury-bedding-sheets

Luxury bedding

Free movies

Organic solid amenities

And also free Wi-Fi, free XXX movies, smart TV, handy mini fridge, photo booths…

Frequently Asked Questions

QUESTION. Is there a rooftop terrace at the Mama Shelter Rome?

ANSWER. We have a rooftop where you can enjoy the view. It is open between 01 June and 31 October from 18:00 to 01:00
For more details about the rooftop, please check this link here

QUESTION. Is there a parking at Mama Shelter Rome ?

ANSWER. We provide a parking space at the rate of 25 EUR/day.
(Max vehicle height accepted: 280 CM).

QUESTION. What time is the check in at Mama Shelter Rome ?

ANSWER. You are able to check in after 15:00.
We do not offer an early check-in.

QUESTION. What time is the check out at Mama Shelter Rome ?

ANSWER. Check out time is 12:00(noon)
Late check out can be confirmed at the front desk only upon availability and at an extra charge:
Late check out untill 14h: EUR 20
Late check out untill 15h: EUR 30
Late check out untill 16h: EUR 40

QUESTION. Is there a swimming pool at Mama Shelter Rome ?

ANSWER. Have a look at our swimming pool details below:

Swimming pool:
-Indoor
-Smoking not allowed/ Wheelchair not accessible/ Wheelchair ramp/lift not available
-
-Heated: all year long
- Temperature: 29°C/84°F
-No age restriction
-Size: L:10 M, W:4 M and D:1.4 M
-Access is free for our guests
-Open to public: No
-Reservation is mandatory
-Seawater: No
-Chlorine: No

QUESTION. Is there a restaurant in Mama Shelter Rome ?

ANSWER. Definitely, Mama Shelter Roma has 3 restaurants:

• Restaurant Giardino d'Inverno:
- Mediterranean, Casual Dining
- Open 7/7.
- Open all year.

• Opening times:
- Lunch: from 12:00 to 18:00.
- Dinner: from 19:00 to 23:00.
- price range: $$
Restaurant Giardino d'Inverno menu

Restaurant Giardino d'Inverno drink list

Restaurant Giardino d'Inverno website



• Restaurant Pizzeria:
- Pizzeria, Casual Dining
- Open 7/7.
- Open all year.

• Opening times:
- Lunch: from 12:00 to 15:00.
- Dinner: from 19:00 to 23:00.
Restaurant Pizzeria menu

Restaurant Pizzeria drink list

Restaurant Pizzeria website



• Restaurant Rooftop:
- Mediterranean, Casual Dining
- Open 7/7.
- Closed from 31/10 to 01/03.

• Opening times:
- from 18:00 to 01:00.
- price range: $$
Restaurant Rooftop menu

Restaurant Rooftop drink list

Restaurant Rooftop website


QUESTION. Is the reception at hotel Mama Shelter Rome open 24/7?

ANSWER. The front desk is open 24/7

QUESTION. What is supplied in the bathrooms at Mama Shelter Rome ?

ANSWER. All of our bathrooms are equipped with:
Hair dryer, towels, soap, shampoo, cotton swabs, bidet and pool towels
Upon request:

• At an extra charge:

Bedroom slippers 10 EUR
Toothpaste 8 EUR
Not available:
Bathrobe, shower gel, hair conditioner, toothbrush, shower cap, hairbrush, magnifying mirror and beach towels

QUESTION. May we leave our luggage before check in, at Mama Shelter Rome ?

ANSWER. Secure luggage storage is available for all our guests for free before check-in and after check-out.

QUESTION. Does hotel Mama Shelter Rome offer private transfer to/from airports or train stations?

ANSWER. From/to the Airport (FCO or CIA):
- Sedan 88 EUR, Deluxe car 176 EUR (2 pers)
- Van 132 EUR (4 pers)
- Minivan 154 EUR (6 pers)

From/to Roma Termini station:
- Sedan 77 EUR, Deluxe car 110 EUR (2pers)
- Van 88 EUR (4 pers)
- Minivan 99 EUR (6 pers)

See the FAQ