Sleep

“Was perfect!”

Jo G. - 10/09/2024

“Great space with good amenities and excellent spa. The rooftop bar was vibe with views of the Vatican.”

Mo M. - 08/09/2024

“The staff are amazing in every area: reception, restaurants, bars, room service and pool. Good location very close to Vatican and metro station. Best buffet breakfast ever! Welcoming pool after very hot days sightseeing.”

Jane H. - 08/09/2024

“We had a good stay with clean rooms. However, we were disappointed checking out because we were charged for a beverage bill meant for a different room number.”

N P. - 05/09/2024

“Fantastic week in Rome at Mama Shelter Roma. Staff are incredible and facilities very good. Would definitely recommend”

Ceri - 29/08/2024

“We didn’t have a lot of stuff as shampoo and not enough cream (1 bottle p.p. could be appreciated). The bed and TV were good. The price of water, 3€ per bottle, is exaggerated. Nice masks next to the bed !”

Rb - 29/08/2024

“CHALEUREUSE ET TOP”

Yuna B. - 27/08/2024

“We arrived from our 11 week trip through Italy around 3pm for our last night. We chose this hotel as it has a pool and we are travelling with a 8 & 4 yr olds. Only to find out you need to book the pool and it’s all booked out. This is fine only if you let ppl know. Please note it on your website or when ppl book let them know.”

Danny - 25/08/2024

“Overall, we enjoyed our stay at this property. The staff everywhere was friendly & helpful, providing nice recommendations. The pool & sauna were a nice touch to relax. The hotel is a bit away from the hustle & bustle of the Rome city center, but well connected by public transit, which worked for us, but something to note. Rooms were well appointed & clean. Food at the restaurant was very good & reasonably priced. We didn’t have a chance to make it to the rooftop, but that’S. an added bonus as well. Our only gripe was that early arrivals were not given rooms on a first-come, first-served basis - there were other families who arrived after us & got their room right away, while we were kept waiting. There should be better coordination with the housekeeping crew to ensure that as rooms are emptied & cleaned, priority is given to those who arrived earlier. It seems like rooms were pre-assigned so you were at the mercy of whenever the housekeeping crew got to it. This got our stay off to the wrong start, but thankfully, the rest of our stay was quite nice.”

Vikram S. - 23/08/2024

“6 of us had 3 rooms, all the rooms were lovely, the aircon was brilliant and the food was lovely.”

David C. - 22/08/2024

“I will start with the positive, the staff here are fantastic and would line to thank them for their time and help during my brief visit. That is the only positive I can offer. I was so excited to stay here and booked through booking.com after a few emails with Chiara at the hotel itself. As a solo traveler I thought the hotel gave a classy but fun impression with amazing views of the Vatican (which would compensate for being a bit further out of the city), but, wrong. The hotel is more like student accommodation with a very mixed up personality - a nice bar area... With vintage video games, lamps with tweetie pie masks and lift full of football player pictures, writing on my mirror saying "call me xxx" and "happy birthday!! " - what actually is this place? It felt like every student cliche brought to life in terrifying technicolour with a not so student price tag. Add to this, my "upgraded" quiet king room with a "view" (keep in mind the website boasts views over the Vatican) was a first floor box of nauseating pastel colours looking straight into a heavily grafitti'd apartment block on a main road. I did try to overlook the fact that I felt like I was back at uni, however, what I could not overlook was the location. The metro line was closed and replacement the bus drops you a good 15 minute walk from the hotel (not at Cipro as I had been advised by Chiara when booking) as such I was able to meander my way through what felt like a very sketchy feeling neighbourhood that as a single woman, I did not feel comfortable walking around in, and absolutely not at night and safety is something I simply will not compromise on. I have spent the last 3 months in Italy in various locations and various types of accommodation and this - bar the staff, I must stress how great they are - is by far the worst and most misleading I've ever encountered. I was doubly disappointed that on expressing my concerns re safety and false advertising they were unwilling to refund my stay, however so bad was the place that I (reluctantly) chose to lose cerca £400 than stay a single night. This place I'm sure would be great for students /young people (I'm only 36) and groups, but if you're here to experience "postcard" Rome and the eternal city then this is not the place. I'm sorry.”

Stephanie B. - 21/08/2024

“Had a great stay. Good location and great breakfast”

Amanda H. - 20/08/2024

“Great staff, very friendly and helpful. Rooms were a great size and comfortable. Rooftop bar offers fantastic sights of Rome. You do need to reserve a table, even for just drinks which we didn't know.”

Beth E. - 19/08/2024

“This delightful boutique hotel provides a one-of-a-kind experience with its unique amenities and furnishings, exuding a subtly "sexy" ambiance that feels more energizing than overwhelming. The breakfast is consistently outstanding and conveniently available until 11 AM. The bed was wonderfully comfortable, offering a soft and cozy night's sleep. The staff are incredibly friendly and cheerful, contributing to a warm and joyful atmosphere. I had the pleasure of enjoying a drink with the General Manager and the Food & Beverage Manager, who made sure I was well taken care of. The hotel also has this awesome wallpaper in the elevators featuring old-school Panini soccer cards, adding a nostalgic touch. Plus, it's conveniently located near a metro station.”

Johnpaul - 17/08/2024

“Great hotel, let down by bad organisation”

Peter - 15/08/2024

“We had a stunning room that was personalised to us with small messages written on the mirrors and toy masks for the kids. Rooftop food and atmosphere was great and we also had time for a swim in the pool. 24hr service at reception was perfect as we had a very early departure and great secure parking. (Although tight parking will challenge the most experienced drivers). Very well located and close to the Vatican city. Metro Line was closed but the replacement busses were very easy to jump on and navigate around the city.”

L - 15/08/2024

“The whole hotel staff was very friendly and very helpful. My mother and I had a wonderful time Grazie to everyone.”

Brian W. - 14/08/2024

“Lovely room but found the masks on the table side lights creepy looking. Don't understand the overall theme of this hotel. Strange messages on mirror and toiletries, don't understand it. Room spacious. Most staff friendly and helpful, one or two receptionist moody. Swimming pool lovely but no towels and no toiletries in showers. Overall though was good, visited with daughter. Breakfast Buffet was pricey.”

Sk U. - 07/08/2024

“From checking to leaving our experience with Mama Shelter was made ideal and beautiful in Rome.”

Muzfer - 07/08/2024

“Everything was great. Close to the Metro and the Vatican. Staff were lovely and accommodated any requests. Only a 8, beds were two singles out together on a frame that sometimes had a tendency to slide if you were caught in the middle.”

Keson - 07/08/2024

“We had an amazing stay at Mama Rome. Great room, fun hotel, cool rooftop bar and restaurant. Excellent pool. But the staff were totally amazing, friendly and helpful.”

Dermott M. - 07/08/2024

“Good stay at comfortable hotel close to Rome metro stop. Less than 10 mins to central Rome which was very convenient. Good breakfast and spacious room.”

Paul M. - 05/08/2024