The Trigano family‘s first steps into lo Stivale landed in Roma, timeless beauty with its architecture, good food and vibrant street-life. To fit in, Mama showed her best in her rooms , designed by Benjamin El Doghaïli. Let’s then head to the Mama Spa , a true happy place to lie down near the pool , after your visit to the Gym to stay in shape .
Whether you decided to come to Roma for a true leisure trip or a business seminar, we made sure to welcome you with 5-stars bedding and all the comfort necessary.
Luxury linens Organic toiletries
Inspired by romans themselves, Mama imagined a spa at her image: design and colorful! Dive into our swimming pool or head to the steam room, you’ll obviously find a good spot.
Frequently Asked Questions
QUESTION. IN CASE OF CANCELLATION DUE TO COVID-19, ARE MODIFICATIONS OR CANCELLATIONS FLEXIBLE?
ANSWER. You can change or cancel your reservation up to 3 days before your arrival, before 12 noon local time. Any late cancellation or withdrawal will oblige you to pay a cancellation fee equivalent to one night's accommodation. Available until 30/09/2021.
QUESTION. HOW DO I CHECK-IN?
You can check-in from 3 pm.
Don't forget to present the following on check-in:
- Valid credit card matching the name on the ID
- Valid ID document for every guests in the room (compulsory for foreigners)
If your reservation includes other guests, they are allowed to check-in before your arrival only by presenting at least one of these documents:
- Printed reservation confirmation
- Valid credit card used for the reservation
- Valid ID of the person who booked the room
Unfortunately, for security reasons we won't be able to let your guest(s) check-in without at least one of these documents.
QUESTION. WHAT TIME SHOULD I LEAVE THE ROOM?
ANSWER. Departure must be before midday, at the latest.
QUESTION. HOW DO I CANCEL OR MODIFY MY RESERVATION?
It's very simple, all you need is your reservation number indicated in your confirmation email and to click here: https://mamashelter.hotelandbook.com/en/cancellation/search-booking.shtml
Standard reservations at Flexible Rates may be cancelled or amended 48 hours before 12:00pm local time on the due date of your arrival.
BEST AVAILABLE RATES, PACKAGES AND RACK RATES
Saver Rates (best available rates, rack rates, special offers and promotions) may not be cancelled or amended.