Stay Mama

“We came to visit the city and our stay at Mama Shelter Roma was perfect, everyone was kind and helpful, the hotel is new and close to the metro station, not far from every monuments we can find in Roma ! Special thank’s to Sonia who was more than kind with my fiancée and I, she helped us with every information we could ask ! The restaurant was also very good we tried the pizzas, the wine selection was very great ! We will comeback for sure ! Thank you Mama Roma”

J. N. - 08/12/2021

“We stayed at Mama’s in Paris and were blown away. Therefore we expected the same atmosphere in Rome. But… no. Maybe it was because it was December and one couldn’t be out in the nice garden, maybe it was because the receptionist double charged my room and refused to acknowledge it (still waiting to get the money back).. but Mama’s Rome is not Mama in Paris. The spa is lovely, the restaurant is good but there seems to be less heart and more business.”

Emilia M. - 07/12/2021

“Rooms were great, restaurants really good, staff very nice”

Max - 28/11/2021

“Friendly staff who gave recommendations and provided suggestions about where to get COVID tests, nearby restaurants. Room and hotel decor were humorous and comfortable.”

Margaret - 26/11/2021

“This is really a unique experience. Very different form other hotels. Staff is absolutely dedicated to a warm welcome and be helpful in any situation. i strongly recommend MAMA SHELTER and their approach to the guests”

M.a.v. - 12/11/2021

“Besides a poor check-in experience due to thinking I had prepaid on accor.com, but actually had to pay in person, the rest of the stay was delightful. Rooms and location fantastic. Customer service was great. Breakfast was good too.”

David - 08/11/2021

“The room was nice, clean and pleasant, the staff very friendly and helpful and location good. The breakfast though was a bit poor.”

Iulius R. - 02/11/2021

“Lovely and friendly staff, very accommodating. Very near to station Cipro and the Vatican. Doorman was very friendly and always waited for us”

Tania - 23/10/2021

“Everything was nice: the room, the service, the food, the smiley staff”

Mayra - 13/10/2021

“As I diamond member of the Accor ALL you hope and expect you will be received with a welcome drink - there was no way it was possible to get that drink. Normally you also get an upgrade but we were downgraded from the Large Mama to a Medium Mama with balcony. We had chosen the Large Mama because of the King Size beds which, according to the advertisement, goes with those rooms. When complaining about this we were offered two other rooms, but decided that it was too much hassle to move. The staff was very friendly but not very professional - this was especially the case in the F&B outlets.”

Sjur - 11/10/2021

“What a stay !!! I spent 4 nights at the Mama (I have planned originally 2 but I have extended my stay). Great people always taking care of the customers. Great rooms all equiped. Great restaurants. The solarium/bar at the top of the building is amazing. The sauna/pool/fitness area is a real relaxing place. Hotel is at short distance of the Vatican and close to metro station to go owntown. I will come back for sure and I strongly recommend this hotel. Thanks again to the fantastic staff !!!!”

Bl22 - 14/09/2021

“This hotel is just fantastic. Located near Chipro metro station, the hotel is modern with a unique design. Rooms are comfortable. Swimming pool and spa available. Fantastic rooftop. Breakfast using organic products. Just a great experience !!”

Jean C. V. T. - 03/09/2021

“The location is perfect, the atmosphere and decoration of the hotel and the room is incredible. the team is very kind and helpful.”

28/08/2021

“The hotel staff is very nice and putting a lot of efforts to make your stay comfortable. Food is excellent. The rooftop is offering a beautiful view of Roma! Great idea to have Arcade video games, convenient when kids have to wait for the food to be served. Still few things to fix as the hotel just opened... I recommend a stay there with kids.”

Xm - 22/08/2021

“Good hotel, but low quality of restaurant. Maybe becouse was just opened: - few weiters, so in the morning you wait for breakfast too much - breakfast was not a free buffet like in other Mama Shelter hotels. - in the evening, I was waiting allmost for 1 hour for few cocktails! - I stay 8 days and cofee was not completed at all!”

M. - 09/08/2021

“Hotel is nicely done, very provocative design and approach, the new fancy brand that every hotel chain seems to must have. Rooms were clean and solid, interior is a matter of taste. As business travellor this tempts to be a little too much, but a nice concept overall. Unfortunately the breakfast service was the only thing that stood out negative. The a la carte breakfast is likely to be a Covid reason, but the service (1 to max 2 people) was not getting along with coffees, teas and the right dishes. That is something you do not have time for in the morning. The bar upstairs is great, unfortunately the pool was still closed.”

03/08/2021

“La piscine !!!!!!!!!!”

A. - 13/07/2021

“My stay was 100% perfect, and the staff went above and beyond in catering to me as a guest. A special “grazie mille” to Luca at the desk who was extremely personable, attentive, and informative! I definitely recommend to friends & family, and will definitely stay here again when back in Roma.”

Alfie - 06/07/2021